Amit Kumar Indoria,

**** ***** ****, ***#***

Sacramento, CA-95834

Cell no:+001-916-***-****

acx4lu@r.postjobfree.com

OBJECTIVE

To be a part of world-class knowledge based organization where I can play a

key role in the testing and support of high value solutions by utilizing

and enhancing my knowledge and potential.

EXPERIENCE SUMMARY

. Overall experience of 9.3 years in the IT industry in the field of

Software Testing and Quality Assurance.

. Experience of 9.1 years as Sr. Software Test Engineer/ QA lead in

Accenture.

. Excellent client-interaction skills, ability to outperform under

pressure.

. Test Lead experience of around 3.0 years having leaded a team of 12

members in Amdocs Billing (Invoicing (EOC and EOD), Usage processing,

Charging, Rating, A&F, AMDD, AR (Account Receivable) Project.

. Have worked in Manual Functional Testing, Regression Testing, End-to-End

Testing, System testing.

. Have worked in Telecom Domain (5 years), among this I have 3 years of

Amdocs Billing QA experience.

. Have worked in Transportation domain for 9-Months.

. Having 3 Years of Healthcare domain experience with 'State of California'

(Project: CalHEERs) as client.

. Having 4 years of client facing role's experience at onshore locations

across US, Canada, Israel in complex functionality projects.

ACHIEVEMENTS in the Work Place-Accenture

During my tenure in Accenture I have experienced working in different types

of Telecom Billing system/ Other Domains and also gained functional and

Technical knowledge of systems in detail and my works is appreciated by

following Achievements:

1) I was awarded celebrating performance points in the projects Clear-

wire/ BT-E2E / TELUS AO/Walmart project Good performance.

2) Awarded Best team Player in all last five projects.

3) Functional Lead (SME) for Amdocs Billing projects and other domains.

4) Consistent Performing Above pear group from last four years at SSE

level.

WORK EXPERIENCE

ACCENTURE (Aug '07-till date)

On H1B visa petition is valid until July 2019.

TECHNICAL SKILLS

Software Test Tools: Quality Center (HP-ALM), Functional testing/

Integration testing/ System Testing, SOAP RTM (Requirements traceability

matrix), UI, XML, UNIX, MySQL, remedy tool, Back-end testing, Oracle-OBIEE,

OIM (Oracle Identity manager), LDAP, OAM, Knowledge of Penetration testing

concepts. HP-Load runner, Autosys, LISA. Amdocs Enabler (EOC/EOD/OMS/Usage

(Mediation and Rating)/AR (Payments)/CRM/Collection), OMS (Order management

system), Invoicing (Preparation of Monthly Bill for customer).MS Office

(Excel, MS word, Visio and Power Point).

PROFESSIONAL EXPERIENCE

Accenture

Project: CalHEERS (State of California)

Location: Sacramento, CA

Description Covered California, the leading Health insurance

provider for residents of State of California.

Client Name: State of California.

Role QA lead and SME for Notices Test Team.

Activities Test Plan, Test Case Creation/Scenarios & Reporting.

Review / create test deliverables and own the

CR/Modules, Onshore- offshore Co-ordination along

with Development team.

Defect triaging, Defect Retest, UAT Support, review

Functional and Technical documents for CR created by

Business Analyst and Technical lead respectively.

Performing System test, Integration testing.

Team monthly work forecast.

Assigning work to Team members and providing daily

status to Project manager.

IRS Notice Testing, End-to -End testing, regression

testing, System testing.

Environment / Java / web based Covered California application.

Tools SOAP-UI, XML, Unix, SQL, HP-ALM, Agile methodology,

Autosys.

Contribution QA lead / Senior Tester:

Designing of the Test case, Test scenarios, review

comments & documenting test results in ALM, tracking

execution progress, Review Functional and Technical

Documents for CR.

Managing multiple projects with Onshore and off-shore

team, team size: 6 Full time resources.

QA Test Execution & Reporting and Interacting with

External teams for Resolution of issue.

Communicating Potential issue / risk to Accenture

Management.

Status reporting and tracking progress to Accenture

management.

Co-ordination between other onshore team E.g.:

eligibility, portal, finance management, SAWS.

Have worked on eligibility determination for Medical

((For county: LRS, LD, C-IV) / APTC/CCP) & providing

support for SAWS testing from Notices point of view.

Performed RCA on SIR and production defect & defects

raised by testing team.

Providing UAT support.

Working as Functional SME for Notices module.

Period 28 months (April 2014-Till Date)

Location: Sacramento - CA -95833.

Accenture

On-shore Walmart (Bentonville-AR Office)

Description Walmart is of the leading multinational retail

corporation that runs chains of large discount

department stores and warehouse stores.

Role On-shore Test Lead for WTMS (Walmart transportation

Application).

Activities / Test Execution & Reporting and SME for REM Team.

Task Test Case Creation/ Planning and Review and Onshore

offshore Co-ordination with Testing and Dev team.

Technical Lead for WTMS (Walmart transportation) Issue

reported to REM

Team.

Defect triaging and detailed initial investigation.

Sprint planning / Estimation / participate in UAT with

product owners.

Providing KT to Offshore.

Performed end to end testing / Unit testing / Assembly

testing / End to End testing for sprint user stories.

Support to UAT / Performance testing.

Environment Java / .NET web based WTMS application in Seibel.

Unix, SQL, CRM and LISA web service validation Tool,

HP-ALM, Fiddler, Continuous integration (CI) and Agile

Methods.

Contribution Modules: CRM and REM Team (Maintenance Team).

Designing of the Test scenarios / Review with Product

owners.

Tracking Project activities for different REM module

and WTMS application.

QA Test Execution & Reporting and Interacting with

External teams/BA/ Product owners for requirement and

resolution of issue.

Communicating Potential issue / risk to Accenture

Management.

Status reporting and tracking progress with Client

Manager.

Period 09 months(July 2013-March-2014)

Location: Bentonville, AR-72712.

Offshore Vodafone (India - Vodafone Pune Office)

Description Vodafone is the leading service provider in the India.

This project involves several front end application

for CSR operations, we are involved in QA testing.

Role Test Lead and SME.

Activities Test Execution & Reporting.

Test Planning and Test Estimation, SME for 3 modules

(AR, CRM and Billing).

Reporting directly to Vodafone (Client) stake holder.

Co-ordination with multiple teams/ Vendors /

Development teams.

Technical Lead for Amdocs Billing Module (Payments

(AR), Oracle-CRM for Account, Device, SIM & add on

Services Provisioning).

Performed system test, End to End testing for Amdocs

Enabler and Integrated system.

Assigned work, tracked the progress of activities

till closure.

Environment Amdocs Enabler 7.5, Oracle CRM, OSSAAPS, Unix, SQL,

HP-ALM, OMS, AR (Payment), Usage (Mediation and

Rating).

Contribution CRM / OSSAPPS / KV Modules - Test Lead

Designing of the Test scenarios/ Review with client.

Tracking of the MPP Test plan for different testing

activities & Progress.

QA Test Execution & Reporting and Interacting with

External teams for Resolution of issue.

Communicating Potential issue / risk to Accenture &

Vodafone Management.

Status reporting and tracking progress.

Defect triaging for all 3 Modules.

Automated daily reports using excel macro.

Assigning task to team members & performed initial

investigation on issues reported by Test team members.

Production support / Defect Retest.

Worked on multiple modules on same time as SME.

Requirement Gap analysis between requirements and

Amdocs solutions.

Period 06 months(July 2012-Dec-2012)

TELUS Billing

AO Project

Description TELUS is one of the leading wire-line / wire-less

service provider in Canada.

This project involves Production support activities /

QA Support / Assembly Testing for wire-line services.

Role Assembly Test SME(Onshore)

Activities Designing Test cases, Execution & Planning for

Assembly Testing (AR/ Collection/EOC (Invoicing)/ EOD/

CRM/ Usage Processing).

Offshore / Onshore coordinator for production tickets

/ Test Activities.

Provided Support to Test Team by investigating and

providing resolution / KT to Test team before issue is

being reported to Amdocs Dev team.

Resolving & Triage production Billing Tickets (L2-

Support) for AR, Collection/ EOD/ EOC/ POS issue/

Usage (Mediation).

Requirement Gap analysis between requirements and

Amdocs solutions.

Skills Amdocs Enabler 7.0, Unix, MySQL, HP-QC (ALM), SOAP UI

, AR, Collection/ EOD/ EOC/ POS issue/ Usage

(Mediation).

Contribution My current assignment in this project is to handle are

:

Test Case and Test Execution.

Test Estimation for CR's

QA Test Execution & Reporting and Interacting with

External teams for Resolution of issue.

Communicating Potential issue / risk to Accenture

Management.

Status reporting and tracking progress with Client

Manager.

Offshore Coordination for Test Execution and

Production Ticket resolution.

Analysis of QA defects / issues & helped them to

complete Invoicing, Usage, AR Issues reported by the

End-to-End test team.

Resolving production Tickets for billing application.

Period 1.4 Years (Mar 2011 - July 2012)

India / Israel/ US Clear-wire-Amdocs Testing

Description Clearwire corporation is a leading home internet

service provider in the USA.This project was initiated

as Clearwire wants to replace its legacy system BOSS

with the Amdocs 7.5 package for CRM / OMS / Billing.

Role Offshore - Onshore Co-coordinator and Functional Test

Lead for Billing Application. Worked as SME for

Invoicing, Usage and Payments system.

Activities Test designer and Reviewer. Module Lead for AR / INV

(Invoicing / Account receivable) Area. Worked in Usage

and Collection as a Team member.

Environment Amdocs 7.5 package and other 3rd party systems, Unix,

HP-QC, MySQL, OMS, CRM.

Contribution Off-shore reviews of all the Test Condition and

Expected results(TCER)

Requirement Gap analysis between Clearwire

requirements and Amdocs solutions.

Test case creation, Reviews and Repairs.

Prioritization of test cases as per delivery and

drops.

Query resolution Offshore-Onshore co-ordination in

terms of Status reporting and handoff calls

Leading a team of 17 members for Test execution

(INV/Usage/AR/AMDD/Reports/Collection).

Period 1.3 Year ( Sep 2009 - Nov 2010)

British Telecom (End to End Integration Testing)

Description British Telecom is one of the leading telecom giants

of UK & Europe. The main objective of this project is

to ensure that all the products delivered under this

program is quality compliant. This program is one of

the crucial programs of BT. OFCOMM has many

regulations and one of the main objective of this

project is to ensure that the regulatory compliance is

satisfied by BT. This project involves End-to-End

testing for the products and the testing is done on

all the components involved in the stack.

Role Offshore Co-ordinator

Activities Designing Test cases, Onshore-Offshore co-ordinator

Environment Siebel One-view applications (CRM applications), Java

J2EE web based applications, DISE Billing Application,

MySQL, HP-QC, Unix.

Contribution Designing of E2E test cases and High Level Scenarios

as per the Risk Based testing approach for agile

methodologies.

Handling a team size of 4 members.

Offshore POC (Point of contact) as co-coordinator for

DISE.

Handling Test Execution and planning activities for

multiple CR's( For DISE and Mobility)

SME for DISE Billing system for mobile subscriber's

Usage processing for subscribers.

Period 1.9 year (Dec 2007- Sep 2009)

EDUCATION

B.Tech (EEE) in 2006 from N.I.T Warangal (AP), India.

H.S.C in 1999 from K.V. Malkapuram (Vizag) (AP), India.

S.S.C in 1997 from K.V. Malkapuram (Vizag) (AP),India.

PERSONAL DETAILS

Date of Birth 11-Oct-1980 Sex Male

Marital Status Married Nationality Indian

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