Customer Service Data Entry
Resume:
SANGITA RAMESH NAVALE
Email :
Contact Number:-
Objective: Add: Vashi Sec-11 Juhugaon
To work with a dynamic Organization where I can enhance my knowledge and
Skills for mutual growth and advancement.
Personal Detail:
Date of Birth : 30.Aug.1986
Nationality : Indian
Religion : Hindu
Marital Status : Married
Languages Known : English, Hindi & Marathi
Educational Qualification:
H.S.C
S.S.C
COMPUTER KNOWLEDGE:
MS-CIT.
TYPING- English-50WPM
Marathi-30WPM
Experience:
1.Currently Working With Phalcomm Infrastructure Pvt LTD as a Customer Service Executive From 1.04.2015 to till date
Job Profile:-
Establishing Customer Communication by calling up customer and fixing appointment for documentation and personal discussion with bankers.
Active Involvement in Final Flat Allotment Formalities.
Preparation of MIS on day-to-day basis.
Operating CRM and Operating IMT eBuild System.
Solving customer queries related to payment of cheques & deposits through email & letter.
Handling Additional responsibilities like solving the queries received from call center & through emails.
2.Worked With Swastik Imaging Diagnostic Centre From 15.10.2011 to 05.08.2013 as a Receptionist & Medical Transcriptionist.
1.Collecting Cash, Make Bills, registered entries in books and server.
2.Keeps patient appointments on schedule by notifying provider of patient’s arrival reviewing service delivery compared to schedule reminding provider service of delays.
3.Explaining the practice procedures to new patients.
4. Responsible for answering and attending to incoming and outgoing calls.
5. Answering patients and visitors inquiries and requests face to face.
6. Responsible for transferring calls to the concerned department.
7. Making reports of patient’s and mail to senior persons.
3. worked with Horizon Information Technology From 15.06.2011 to 30.09.11
Designation: Data Entry Operator.
Job profile.
Entry in Shipping Ware house Form
1.worked with SILVEX REALTY PVT LTD from 22.12.2008 to 30.04.2011
Designation: Customer Relationship Officer
Job Profile
Establishing Customer Communication by calling up customer and fixing appointment for documentation and personal discussion with bankers.
Active Involvement in Final Flat Allotment Formalities.
Preparation of MIS on day-to-day basis.
Operating CRM and Operating IMT eBuild System.
Solving customer queries related to payment of cheques & deposits through email & letter.
Handling Additional responsibilities like solving the queries received from call center & through emails.
4. Worked With SHELL TRANSOURCE LTD. From 15.04.2006 to 15.12.2008
Designation: Quality Controller & Data Entry Operator. (Barclays Credit Card Process)
Job profile.
Co-ordinate with Branches & Credit Managers, Relationship Officers.
Check all collection entries of (Image QC)
Follow up of application with Branches, Customer and error controller
Preparation of daily reports for audit purpose and their effective retrieva
5. Worked With WEBTEL INDIA LTD. From 22.12.2004 to 11.03.2006
Designation: Data Entry Operator.
Job profile.
Entry in USA Medical Billing (HCFA, UB & Dental Claims in Non-Health Care.)
I hereby declare that above given particulars are true & correct to the best of my knowledge.
Date: 10/ 12 /2016
Place: Vashi
Thanking You,
(SANGITA R NAVALE)
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