Project Manager Program Manager Account Manager
Product Development Manufacturing Cost Estimation Staff Supervision and Training
Customer Service and Relations Cross-functional Collaboration Risk Assessment Process Improvement
Qualifications Profile
Highly organized, results-driven, and performance focused professional with extensive experience in project, program, and account
management, complemented with strong background in information technology, hardware operations, and software development.
Effective at resolving conflicts, driving efficiencies, mitigating risk, and accomplishing projects. Knowledgeable of performing
duties in an ISO 9001 and ISO14001 regulated environment. Equipped with troubleshooting, problem solving, and creative thinking
skills, along with prioritization, organizational, and time management abilities. Articulate communicator; capable of coordinating
and cultivating positive relationships with individuals of various levels and backgrounds; and bilingual in English and Mandarin
Chinese. Proficient with Microsoft Office Suite (Word, PowerPoint, Excel, and Project), SAP, and Agile.
Relevant Experience
Confidential
Confidential 2015–Present
Facilitate project team meetings, cross-functional communication, and decision making in alignment with internal and external
stakeholders.
Provide expert oversight to various areas, such as product line mass production, NPI collaboration, material readiness, quotation
preparation and review, ECO execution, inventory control, RMA services, material E&O handling, and account profit and loss (P&L)
review.
Materials management focused: Plans, schedules and monitors the movement of materials through the production cycle to determine
required materials purchases.
Obtains materials using engineering and production schedules to maintain inventory at planned levels.
Administer material and product logistics and distribution using SAP system
Obtained experience in planning and scheduling, as well as operational analysis in a CM manufacturing environment.
Improved process, which resulted to substantial increase in productivity and reduction of costs.
Offered vendor management, while maintaining high levels of satisfaction and handling client expectations.
Directly manage a cross-functional team consisting of more than 20 individuals, comprise of quality evaluations (QE), production
staff, new product introduction (NPI) engineers; planners, supply chain managers, and project managers (PM). Hold responsibility in
attaining the yearly revenue target of $70M, along with team management.
Oplink (Molex) Communications, Inc., Fremont, CA
Software PM 2012–2015
Collaborated with different software technical teams with approximately 50 members within the Internet of Things (IOT) Business
Unit, such as the server, application, agent, and web, with multi-site members located in California, China, and Taiwan to guarantee
the appropriate and timely handling of program requests.
Served as the liaison among the Quality Assurance (QA); Operation; and Sales and Marketing teams to ensure their requirements were
implemented in the final design and product.
Created and maintained a detailed project plan, which involved establishing timelines, responsibilities, and tasks for monitoring to
guarantee progress.
Utilized Redmine software in tracking key milestones and project progress.
Cultivate positive working relationships with all stakeholders.
Foxlink Co., Ltd.
Engineering PM 2011
Took charge Tier-1 customer’s ODM projects from request for quotation (RFQ) phase, development, Qualification, and NPI until mass
production.
Oversaw a wide range of duties companywide, including collecting and organizing all project requirements and objectives, ensuring
clear communication among project stakeholders, and defining concise goals, objectives, and scope within a project framework.
Formulated and handled deliverable-based; and cost- and resource-loaded project schedules through Microsoft Project.
Delivered project management on multi-resource, -personnel, and –disciplinary projects, which involved software and hardware
implementation in a consumer electronics environment.
Provided keen oversight for the full project lifecycle, from budgeting, job completion, to product launch.
Directed the project scope, cost, and schedule, while monitoring and promptly dealing with issues.
Demonstrated analytical and problem solving skills in complying with changing timelines, demands, and priorities.
Merry Electronic Co., Ltd.
PM 2006–2011
Assumed full accountability in handling client meetings and supervising a team of over 20 members in charge of Tier-1 customer’s
wireless headset original equipment manufacturer (OEM) and original design manufacturer (ODM project development.
Capitalized on industry expertise in delivering regular project updates when necessary to project team, relevant departments,
stakeholders, project champions, and senior leadership.
Keenly monitored and regulated project performance in anticipation of project-specific scope, quality, time and cost constraints,
while remaining liable for the successful project execution.
Collaborated with QA and IE to monitor and configure the product until the attainment of the mass production goal.
Successfully completed product launch within the budget and timeline, while cultivating and maintaining long-term customer
relationships
Guided a group of 12 project manager team members. (Position: Manager of the PM department)
Received Best Employee of the Year award in 2010.
Other Experience
Everspring Electronics Co., Ltd.
Job Position – Account Manager/Marcom 1997-2006
Education and Credentials
Bachelor of Arts in Biology
Rutgers, The State University of New Jersey, New Brunswick, NJ
Project Management Professional (PMP), 2010
Professional Affiliation
Project Management Institute (PMI)
Activities
Member and Volunteer, Dharma Drum Mountain San Francisco Organization