Office administrative management professional

Britney D. Sanchez

Management and Administration Professional

**** ****** **** ****, **. 71301 (Grant Parish Line off Springhill) *************@*****.*** - 318-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Front of House Manager

Ryan’s Steakhouse and Buffet - Alexandria, LA - June 2015 to December 2015 Apartment complex manager of 64 units

TAC-RE, LLC - Shreveport, LA - February 2012 to December 2013 Meet with prospective tenants to show properties, explain terms of occupancy, and provide Information about local areas.

• Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.

• Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.

• Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.

• Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects

for commercial or residential properties.

• Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, or residential properties.

• Negotiate the sale, lease, or development of property and complete or review appropriate documents and forms.

• Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs,

or property availability.

• Determine and certify the eligibility of prospective tenants, following government regulations.

• Prepare detailed budgets and financial reports for properties.

• Direct and coordinate the activities of staff and contract personnel and evaluate their performance.

• Maintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection

and compliance with codes and regulations.

• Market vacant space to prospective tenants through leasing agents, advertising, or other methods.

• Solicit and analyze bids from contractors for repairs, renovations, and maintenance.

• Prepare and administer contracts for provision of property services such as cleaning, maintenance, and security services.

• Confer regularly with community association members to ensure their needs are being met.

• Confer with legal authorities to ensure that renting and advertising practices are not discriminatory and that properties comply with state and federal regulations.

• Clean common areas, change light bulbs, and make minor property repairs.

• Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.

• Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance. Server, Trainer, Bartender, Key ManagerLOGAN'S ROADHOUSE - Alexandria, LA - February 2003 to February 2012

Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

• Collect payments from customers.

• Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal

to kitchen staff.

• Take orders from patrons for food or beverages.

• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.

• Clean tables or counters after patrons have finished dining.

• Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.

• Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.

• Stock service areas with supplies such as coffee, food, tableware, and linens.

• Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.

• Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station,

taking out trash, or checking and cleaning bathroom.

• Bring wine selections to tables with appropriate glasses, and pour the wines for customers.

• Provide guests with information about local areas, including giving directions.

• Investigate and resolve complaints regarding food quality, service, or accommodations.

• Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.

• Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.

• Schedule staff hours and assign duties.

• Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance

at job fairs.

• Greet guests, escort them to their seats, and present them with menus and wine lists.

• Investigate and resolve complaints regarding food quality, service, or accommodations. EDUCATION

Associates in Criminal justice

Louisiana State University at Alexandria - Alexandria, LA 2009 to 2012

Bachelors of Science in Nursing

Louisiana State University at Alexandria (non-completed) SKILLS

Microsoft Office, Microsoft PowerPoint, QuickBooks,Excel and more. Completely computer efficient, great

work ethic with references and extremely well organized. (2 years), Clerical, bookkeeping, receptionist

(3

years)

ADDITIONAL INFORMATION

• I currently have an online boutique that specializes in quality home décor, decorative wall decals and sterling silver jewelry. I spend any spare time I may have with a project called helping hands that helps with low/no income or temporarily financial difficulty. In such we always are open totaking donations that range from clothing of ALL ages to small kitchen appliances or anything that will help a family recouping from losing jobs or homes and starting over. 1306 Brinks Lane Ball, La. 71405

318-***-**** *************@*****.***

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