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Lab Manager, Sales Manager, QA/QC Manager

Location:
Ceres, CA
Posted:
January 04, 2017

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Resume:

Wayne Scott

*** ******* **., *******, ** *****

Cell: 720-***-****

*************@*****.***

EDUCATION - California State University at Fresno, Bachelors Degree 1989 Major: Biology - (Functional Biology Option); Minor: Chemistry EMPLOYMENT

California Agriculture & Environmental Laboratory – Ceres, CA April 2014 to Present

Laboratory Director

Responsibilities Include:

Profit/Loss; Resource management/allocation; QA/QC management & regulatory compliance; Process improvement; Customer relations; Market analysis & marketing materials; Personnel management; Laboratory analysis; LIMS development; Laboratory capabilities & Method development; Health & Safety; Facility planning; Instrumentation upgrade (Asset management) Denele Analytical, Inc. – Turlock, CA

March 2010 to April 2014

Chief Executive Officer: Chief Operations Officer: QA/QC Manager Responsibilities Include:

Company profit & loss - Productivity gains/Resource management, cost efficiency, Budgeting/Forecasting

Project Management – Customer/Relations service, quotes and proposal generation, price setting, employee training, regulatory requirements and compliance.

Quality Control/Quality Assurance Program – ELAP, NFTA, USDA compliance and program management; data evaluation and final report approval

Human Resources – Personnel Development/Hiring/Firing/Company Policy & Procedures

Health & Safety Program – Management and OSHA compliance

Operations – Development and refinement of process efficiencies, Internal technical support, instrument troubleshooting/repair, method development, analytical backup, facilities management/optimization, laboratory expansion planning/implementation

Process improvement plans - Implementation and management; TAT efficiencies; Facility planning

Agriculture market research/market segment development/marketing materials/advertising. Method development as indicated by market trend analysis. Future casting based upon market trending

LIMS – Development and implementation management Hamilton Company – Reno, Nevada

September 2008 to March 2010

Director of International Distribution – Sales & Marketing

Managed all aspects of developing, maintaining and refining product distribution channels throughout all applicable international markets and throughout the Western half of the US.

Responsible for growing sales of the process sensors product line 43% the first year and 108% the second year (Customers within the process industries included food & beverage, pharmaceutical, biotechnology, power, industrial, etc.).

Expanded sales of all liquid handling product lines 10-15% through international distribution (Customers in general laboratory, analytical, forensics, clinical, pharma/biotech, environmental, life sciences, etc.).

Managed and presented product training seminars and sales meetings at distributor sites.

Provided technical support for all International and US distributor accounts and for end users.

Managed the daily activities associated with growing sales through over eighty distribution partners.

Identified and developed OEM opportunities in the process industries. Managed all technical aspects of product integration into OEM private labeled products. Provided all follow up product support and OEM account management.

Company representative at trade shows and technical society meetings Employment Profile - Wayne Scott - 2 - *************@*****.*** Dionex Corporation – Denver, Colorado

October 2006 to September 2008

Colorado Territory Senior Service Engineer/Customer Support Representative

Responsible for installation, service, maintenance, customer training and support for all Dionex analytical equipment, software and consumables (i.e. IC, HPLC, Autosamplers, MSQ, Suppressors, Analytical Columns/Traps, etc.). Instrument validation including IQ, OQ and PQ

Responsible for the scheduling of service and installation visits for Colorado customers

Provided technical support for all hardware, software and chemistry applications

Provided backup support for entire Western Region including Southern California, Arizona and Nevada. Severn Trent Laboratories – Denver, Colorado

March 2004 to October 2006

Project Manager:

Managed many environmental projects, of wide and varied scope, throughout all of the laboratory processes

Interpreted for and provided to the lab, project specific information necessary for successful execution of analytical work in compliance with local, state, federal and project specific guidelines

Reviewed final product for completeness and project compliance; Wrote technical data reports

Provided customer technical support and consultation

Company representative at trade shows and technical society meetings Organic Sample Processing Production Manager:

Supervised and mentored 20 employees in the Organic Extraction/Preparation Department

Developed procedures for increased efficiencies in production, inventory control and labor shift coverage

Managed the maintenance programs and performed repair/maintenance for all equipment including, ultrasonic extractors, accelerated solvent extractors, solid phase extractors, nitrogen delivery systems, solvent delivery systems, water chilling units, gel permeation chromatographs and continuous liquid/liquid extractors

Effectively initiated a 24/7 operation

Reviewed, interviewed, hired and released employees as necessary to compliment department needs and meet company goals

CH2M Hill Inc: Energy, Environment and Systems – Redding, California June 2001 to March 2004

Client Services Manager/Project Manager: Columbia Analytical Services (Formerly CH2M Hill Analytical Services Laboratory) – Redding, California

Responsible for personnel management, systems improvement, personnel evaluations, process implementation, project management, business development and sales prospecting

Conducted staff status meetings, department meetings, sales meetings and process improvement meetings

Managed the Client Services, Project Management, Sales, Sample Custody and Data Reporting Departments

Generated proposals based upon thorough evaluation of client requirements and/or FARs as related to company capabilities, certifications and ability to comply with state and federal regulatory criteria and project goals

Company representative at trade shows and technical society meetings Environmental Project Chemist/Database Manager:

Responsible for consulting, project chemistry management and database management

Managed other chemists in areas of data validation, technical report writing and project coordination activities

Developed and delivered seminars and training processes to enhance and proliferate project work capture

Wrote and reviewed Statements of Work, Quality Assurance Project Plans, Sampling and Analysis Plans

Managed subcontract decisions including the sample testing laboratory selection process

Conducted project audits to evaluate performance of contracted laboratories Michrom BioResources Inc. – Auburn, California

February 1998 to June 2001

Marketing and Sales Manager/National Customer Support Manager/Quality Control Manager: Employment Profile - Wayne Scott - 3 - *************@*****.***

Managed all regional customer support, sales, marketing and QA/QC personnel for an HPLC instrument manufacturer, LC and LC/MS supplies and applications company

Developed and managed the marketing/sales department

Managed the production and publication of the company’s first product catalog

Created product marketing materials targeted to application specific areas in the Biotech and Pharmaceutical markets

As National Sales Manager, I was responsible for inside and outside sales activities, including the performance of territory sales managers

Coordinated all trade show activities. Attended all trade shows as a company booth representative. Responsible for all follow up trade show sales activities

Performed customer onsite equipment demonstrations for potential sales opportunities

Managed customer technical support, sales and service on a National basis and as the Midwest Territory Representative

Installed analytical instrumentation and computer control and data acquisition systems

Trained customer staff as part of the equipment installation process

Provided onsite service and training as necessary for warranty work and service contracts

Coupled analytical equipment from multiple manufacturers to function as a unified and automated system per the client specification or application need. Included HPLCs, Mass Spectrometers, autosamplers, fraction collectors, UV/VIS detectors, PDAs, multiple plate changing systems, etc.

Provided telephone and onsite customer technical and application support

Sold analytical instrumentation, consumable items and analytical accessories

Performed service, QA/QC and production work as necessary. Activities included, instrument building/rebuilding, analytical column packing, consumable production and the QA/QC activities associated with final product testing

Refurbished and re-sold analytical instrumentation

Manufactured new analytical instrumentation and accessories for resale

Rebuilt and refurbished analytical pumps and pump heads

Packed analytical HPLC columns and certified for resale

Managed the QA/QC process to guarantee high quality in all areas of production

Setup, developed, maintained, and supported OEM clients and international distributors

Worked with OEM partners to identify the manufacturing change orders required to address market needs and system improvements

Trained distributors on applications, instrumentation and marketing strategies

Developed and managed the database for marketing/sales and service

Tracked inside/outside sales calls for frequency, outcome and follow up activities

Tracked travel and expenses

Tracked regional sales revenues versus budgeted revenues

Tracked in-house service work and the timeliness of customer delivery CH2M Hill Inc: Federal Services Business Group – Redding, California December 1996 to February 1998

Environmental Scientist/Chemistry Consultant/Database Manager:

Responsible for project chemistry consulting, data validation, database management and quality assurance/ quality control. Supported initial site investigations, remediation projects, monitoring programs, site closures and land transfers

Wrote quality assurance project plans (QAPPs), scopes of services (SOS) contracts, technical reports and memoranda

Procured laboratory services and evaluated laboratory capabilities

Coordinated laboratory, project and regulatory agency requirements to match data quality objectives (DQOs) and quality assurance/quality control (QA/QC) specifications

Provided onsite (remote) database and chemistry support for multiple hazardous waste site cleanup projects.

Coordinated and attended project kickoff meetings, technical development demonstrations and decision making conference calls

Generated program specific electronic data deliverables including but not limited to IRPIMS/ERPIMS CH2M Hill Analytical Services Laboratories – Redding, California September 1990 to December 1996

Client Services Project Manager:

Employment Profile - Wayne Scott - 4 - *************@*****.***

Managed a multitude of projects simultaneously, providing the lab with all of the project specific information necessary for compliant sample analysis and reporting of analytical data

Developed new client opportunities and maintained existing client accounts.

Wrote project instructions, project cost proposals and prepared quotes for analytical services

Ensured compliance to project requirements and the laboratory QA/QC program.

Maintained positive information flow between the project teams and the laboratory operation Organic Extractions Laboratory Supervisor:

Conducted performance evaluations, monitored department workload, lead department meetings and ensured that protocols were being adhered to by definition of project QAPPs and regulatory criteria

Developed and managed the sample tracking database through which the status of processes were monitored, daily progress reports were generated, statistical data on group performance were made available and historical project data could be referenced

Assessed departmental capacity, workload and percent overtime information to evaluate company needs versus financial impact on budget

Presented weekly department status reports at management team meetings

Wrote and revised standard operating procedures (SOPs)

Hosted local, state and federal auditors

Enforced health and safety policies and QA/QC program compliance Gas Chromatography Chemist:

Performed GC/HPLC analyses for organochlorine pesticides/PCBs (SW-8080/8081: CLP 90 SOW OL 1.8/1.9), chlorinated phenoxy herbicide acids (SW-8150/8151), polynuclear aromatic and diesel range and gasoline range hydrocarbons (SW-8015)

Responsible for report generation, data interpretation, peer review and instrument troubleshooting and maintenance

Extraction Chemist:

Performed sample preparation procedures compliant with CLP, SW-846, California Title 22 and CFR 600 series methodologies to extract and process environmental samples for GC and GC/MS semi-volatile analyses

Performed TCLP extractions for semi-volatile and volatile organic analyses

Performed spectrophotometric and gravimetric determinations for wet chemistry methods

Prepared sample digestions for ICP and AA furnace analyses

Prepared samples for mercury cold vapor analysis

Extracted samples for TCLP, STLC and SPLP cation analyses PROFESSIONAL MEMBERSHIPS

American Chemical Society (ACS) (Environmental Chemistry Division; Organic Chemistry Division)

American Association of Pharmaceutical Science (AAPS)

American Society for Mass Spectrometry (ASMS)

Association of Biomolecular Resource Facilities (ABRF)

Chemical and Pharmaceutical Structure Analysis (CPSA)

American Society for Mechanical Engineers (ASME)

American Oil Chemist’s Society (AOCS)

Association of Analytical Chemists (AOAC)

TRAINING, CERTIFICATIONS AND LICENSES

Team Leadership Retreat – Copper Rise Consulting

40-hour OSHA Hazardous Waste Operations and Emergency response and 8 Hour recertification trainings in accordance with Federal OSHA Regulation Title 29 CFR 1910.120 and Title 8 GISO – Geo Line and Network Environmental Systems

Confined spaces training in conformance with 29 CFR 1910.146 – CH2M HILL

CPR and first aid training; Respirator fit tested and medical clearance - CH2M HILL

DOT hazardous materials shipping/transportation training - CH2M HILL

40 Hour Certified Driver/Operator – DOT and Fed Ex

Fire Extinguisher Training - CH2M HILL

Bioreactor and Fermenter Design Course – American Society of Mechanical Engineers

Mass Spectrometry Training; MSQ installation, maintenance, operation and applications – Dionex Corporation Employment Profile - Wayne Scott - 5 - *************@*****.***

Accelerated Solvent Extraction (ASE) Training; Installation, maintenance, operation, troubleshooting and validation – Dionex Corporation

Ion Chromatography Systems Service Training; Installation, operational/performance qualification and maintenance – Dionex Corporation

Chromeleon Instrument control and data acquisition software training – Dionex corporation

Licensed Producer for health and life insurance in State of Nevada – License No. 699732

Practical LC/MS Course – The American Society for Mass Spectrometry SUMMARY OF QUALIFICATIONS

Nearly 20 years of combined Executive/Project/Territory/Regional/ Distribution Channel Management and Supervisory Experience

Over 20 years of technical experience in areas of environmental science, analytical chemistry, instrumentation, technical/application support, onsite service, sales, marketing, client services, etc.

Successful development, maintenance and growth of domestic as well as international distribution channels. Effective expansion of market share and product recognition

Application development/support for biotechnology, proteomics and pre-clinical drug discovery applications

In-house and onsite equipment/instrument installation, service, repair and troubleshooting

Computer Hardware, Software and Instrument Troubleshooting

Analytical System Operation, Production, Troubleshooting and Service

Analytical Instrumentation and Method Validation

Practical knowledge of environmental regulatory programs and consequent analytical requirements and operational impact (i.e. NEPA, CWA, SARA, CERCLA, RCRA, NPDES, CAA, etc.)

Experience working as a project chemist/environmental scientist on a multitude of superfund sites. Have over ten years of environmental experience working with the DOD (Mostly AFCEE under the BRAC Program and the Army Corp of Engineers), EPA, BLM, USGS, USFW, local and state municipalities, tribal communities, and commercial industry.

Experience managing departments/personnel within the prescribed health and safety guidelines as defined by OSHA and company health and safety and hazardous waste management programs

Practical knowledge of QA/QC principles and application

Practical knowledge of database and electronic file setup, management and security

Experience generating technical reports, memoranda and performing senior document review

Working knowledge of a variety of data validation protocols including; National Functional Guidelines (NFG), Contract Laboratory Program (CLP), Air Force Center for Environmental Excellence (AFCEE), Army Corp of Engineering (Shell Documents, etc.)

Knowledge of ERPIMS, COELT, Geotracker and other various custom codes and EDD requirements

Computer Proficiencies

Microsoft Access

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Publisher

Microsoft Outlook

Lotus

Quatro Pro

Word Perfect

QUANTIMS – LIMS; Promium LIMS; Web H2O LIMS, etc.

Internet Browsers

ACT Database

MRP Packages

CRM Packages

Proficiency - Instrumentation and Equipment

Conductivity, pH and dissolved oxygen sensors. Optical luminescence sensor technology. Sensor interface to transmitter, PLC, DCS and hardware housings

Dionex Chromeleon and PeakNet Data Control and Acquisition Systems Employment Profile - Wayne Scott - 6 - *************@*****.***

Dionex - IC Systems (DX-100, DX-120, DX-320, DX-500, DX-600, ICS-1000, ICS-1500, ICS-2000, ICS-2500), HPLCs (Summit, CapLC), Mass Spectrometer (MSQ), Autosamplers (ASI-100, AS40, AS50), Multiple Vendor UV and Florescence Detectors

ASE (Accelerated Solvent Extractor Systems) Soils and Liquids

MAGIC 2002 and UMA HPLC Systems

Agilent 1200 HPLC System / Chem Station control & acquisition software

GC Varian systems (models 6000, 3400, 3400 STAR, 3600 and 3700)

Low and High-pressure proportioning HPLC systems

Tekmar sparger units/Purge & Trap

Varian GC Autosampler systems

EZChrom 6.X and EZChrom Elite data acquisition/control and chromatography software

Xcalibur data acquisition and control LC/MS software

Perkin Elmer – Access Chrome GC data system

Finnigan and INCOS mass spectrometers

CTC, Spark Holland and Alcott autosamplers and plate changers

Gilson Fraction Collectors

ABS gel permeation instruments (models 1000 and 1002A)

Sonic Disrupters

Liquid dispensers and diluters (ML500 Series)

Nitrogen delivery systems

Sonic baths

Analytical balances

PH meters

Continuous liquid/liquid extractors

Kuderna Danish Apparatus

Zero headspace TCLP extractors (Millopore)

CAM extractors

Spectrophotometers

Autoclaves

Detectors – FID, ECD, ELCD, PID, IR, ELSD, HALL, Fluorescence, UV, VIS, Conductivity and Mass Spectrometer

Assorted forklifts, tractors and hydraulic equipment PUBLICATIONS

USING TRACE LEVEL ION PAIRING ACIDS TO MAXIMIZE HPLC RESOLUTION WITHOUT COMPROMISING ESI- MS SENSITIVITY FOR FEMTOMOLE LEVEL PEPTIDE MAPPING; Kerry Nugent, Wayne Scott, Mark Carrier; Michrom BioResources, Inc., Auburn, CA, ABRF 1998. IMPROVING SAMPLE THROUGHPUT WITHOUTCOMPROMISING RESOLUTION FOR LC/MS ANANLYSIS OF COMBINATORIAL SAMPLES; Wayne Scott, Shawn Duffy, Kerry Nugent; Michrom BioResources, Inc., Auburn, CA, ASMS 1999.

BALLISTIC GRADIENT HPLC COUPLED WITH API-TOF/MS FOR HIGH THROUGHPUT, HIGH RESOLUTION ANALYSIS OF COMBINATORIAL CHEMISTRY LIBRARIES; Lori Upton, Wayne Scott, Kerry Nugent; Michrom BioResources, Inc., Auburn, CA; David Hawke, PE Biosystems, Foster City, CA; Kerry Spear, ICAGEN, Research Triangle Park, NC, ASMS 2000.

3D HPLC/MS/MS FOR UNIVERSAL, DIRECT ONLINE INJECTION OF PHYSIOLOGICAL FLUIDS IN RAPID, HIGH SENSITIVITY PHARMOCOKINETIC ASSAYS; Kerry Nugent, Wayne Scott, Mark Carrier, Shawn Duffy; Michrom BioResources, Inc., Auburn, CA, ASMS 2001.

ONLINE TRYPSIN DIGESTION OF PROTEINS AT SUBPICOMOLE LEVELS IN AN AUTOMATED LC/MS/MS PROTEOMICS WORK STATION; Wayne Scott, Shawn Duffy, Mark Carrier, Kerry Nugent; Michrom BioResources, Inc., Auburn, CA, ASMS 2001.

REFERENCES

Available upon request



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