Administrative Assistant Front Desk

Jenna A. Anderson

**** *. **** ******, ***. A, Minneapolis, MN 55408 • 763-***-**** • ********@*****.*** EDUCATION

University of Liverpool, Liverpool, England

M.A., Egyptology September 2015

Grade: Merit and Distinction (U.K.)

Activities: Students’ Union, Guild of Students, Course Representative; Society of Archaeology, Classics and Egyptology, Member

University of Minnesota, Minneapolis, MN

B.A., History; minor, Classical and Near Eastern Archaeology May 2012 Major GPA: 3.60/4.00; Dean’s list, 2010-2012

Activities: University of Minnesota Undergraduate Historical Society, President; International Buddy Program, Mentor; Anthropology Club, Member; Study Abroad Program Spring Semester 2009, University of East Anglia (Norwich, U.K.)

WORK EXPERIENCE

National Marrow Donor Program – Be the Match, Minneapolis, MN Logistics Coordinator April 2016 – Present

Coordinate successful meetings by communicating logistics, collaborating with meeting organizers, and administering event details, which result in cost reductions and increased revenue

Manage the auditorium space, calendaring, and set-up requests to keep organized records of event details

Support internally and externally hosted Board of Directors meetings by organizing event details, meeting space, attendance records, financial spreadsheets, and meeting minutes

Assist with office organization, supply ordering, vendor and invoice administration, and department project support to implement effective cost avoidance measures

Oversee receptionist projects, employee recognition programs, and security protocols of the front desk National Marrow Donor Program – Be the Match (via Robert Half), Minneapolis, MN Administrative Assistant, Front Desk October 2015 – April 2016

Oversaw reception administration, managed orders and invoices, operated the front desk and lobby area, and managed reception records

Administered warranty and service vendors to assist with facility coordination, including internal signage, building security and emergency procedures, and access requests

Created new Reception protocols and updated front desk records for the company-wide move to a new coordinating center to ensure continued operation success

Liaised with department administrators to ensure proper communication and accurate records regarding billing reports and order requests

Kubicka Family, Elk River, MN

Nanny May 2011 – September 2012; December 2013 – August 2014

Cared for three children between the ages of three to twelve by managing family calendars, organizing events and outings, and coordinating activity schedules

Mentored the children with school work, assigned daily chores and exercises, and arranged playtime activities and educational outings

P.F. Chang’s China Bistro, Broomfield, CO

Head Hostess January 2013 – December 2013

Managed the front of the restaurant by organizing the seating plan, delegating tasks, and training new employees

Administered the front by greeting guests, answering phones, running the floor plan, and maintaining a welcoming atmosphere

Weisman Art Museum, Minneapolis, MN

Gallery Assistant Academic Year 2011-2012

Assisted guests with questions regarding the exhibits and artists, while protecting the collection

Engaged with visitors to create a pleasant experience and encourage intrigue about art and culture Sherburne History Center, Becker, MN

Administrative Assistant July 2011 – August 2012

Processed office invoices and data by organizing spreadsheets and maintaining a calendar of events for the museum director

Managed the front desk by greeting guests, answering the telephone, running the register, and keeping records of visitors and the gift shop finances.

VOLUNTEER AND INTERNSHIP EXPERIENCE

Anoka Historical Society, Anoka, MN

Events Planner

Coordinated the 2014 Annual 10 Plus Club luncheon for volunteers who had dedicated more than ten years to the museum

Organized the event by managing attendance records, coordinated prizes and donations, arranged a venue and event setup.

Boulder History Museum, Boulder, CO

Education and Curatorial Assistant; Administrative Assistant September 2012 – December 2013

Created museum exhibits by researching, organizing historical photographs, compiling information, and presenting exhibits to a committee of Board Members

Lead tour groups, presented at local schools to children, retold local history, and created interactive projects for visitors

Cataloged over 1,000 artifacts by writing descriptions, numbering, and storing data into the computer system, PastPerfect

Sherburne History Center, Becker, MN

Curatorial Intern; Volunteer January 2010 – September 2011

Cataloged and recorded artifacts by numbering, cleaning, recording data into the computer system, PastPerfect

Organized new items by searching for prior entries, sorting through files of old accessions, and formulating spreadsheets

Membership and SKILLS

Microsoft Office Suite

Adobe

Museum database PastPerfect

Service request system Facility Management: Interactive German, proficient in reading, writing, and speaking Notary Public, State of Minnesota

Be The Match

Professional Development Committee, member

CFO Engagement Committee, member

Be The Match Has Talent committee, organizer

2017 Board of Directors Meeting, meeting support

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