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Customer Service Microsoft Office

New York, New York, United States
January 04, 2017

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OBJECTIVE: Seeking an entry-level position that will provide me the opportunity to further develop and utilize my strong organizational skills, customer service, and receptionist.


Haiti Technology College 2006

Telecommunications Degree

Mixtelamartiniere High School


Palm Inn Port Hotel 2012-2016


Greeted, registered, and assigned rooms to guests

Answered telephone and in-person queries related to hotel services and resolved issues

Processed guests check ins and outs

Prepared and completed room and restaurant bills

Assisted guests in storing valuables in secure deposit box

Liaised with other departments of hotel

Handled payments through cash, checks and credit cards

Demonstrates flexibility and superb work ethic in enthusiastically taking on special projects in addition to primary front desk responsibilities


Proficient in Microsoft Office ( i.e. Word, Excel, PowerPoint)

Excellent customer service

Good communication and organizational skills

Outstanding interpersonal, customer service leadership, and organizational skill

REFERENCES: Available upon request

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