Dwight Brown **** Park Drive *nd Floor

acx416@r.postjobfree.com Mobile: 646-***-****

PROFESSIONAL EXPERIENCE

Remote Project Management Inc., Randolph NJ November 2016 – Present

Project Manager

Support remote PMO initiatives

Developed project management plans and communication documentation

Provided weekly executive status reports

Manage risk and issue challenges; provide escalations when needed

Liason between project and executive management

Confirm projects remained on schedule and completed on time

Proactively communicate opportunities for improvement regarding people, process and technology

Utilize project management methodologies, tools and best practices to ensure successful outcomes

Lead crossfuctional teams

Strong problem-solving skills in resolving conflicts, competing interests and resource constraints

Trump Taj Mahal, Atlantic City, NJ October 2014 – September 2016 Housekeeping Supervisor

Clearly communicate expectations, suggestions, constructive criticism and company policy in a professional and easy-to-understand manner. Complete paperwork on daily activities, employee progress and necessary supplies.

Oversee the duties performed by the housekeeping staff in hotels and other facilities that require regular cleaning and maintenance.

Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.

Create employee work schedules, designates when and how the work will be accomplished, enforces the rules and regulations regarding breaks and lunches, and reports employee tardiness and absences.

Comprise and complete all required reports for housekeeping

Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness

Effectively communicate program expectations to team members in timely and clear fashion

Create an work atmosphere for continual improvement

Revel Hotel Casino, Atlantic City, NJ April 2012 – August 2014

Housekeeping

Greet every guest with a smile and friendly hello at all times

Check rooms to verify vacancies post check-out

Inspect rooms for damage and alert management of any issues

Clean rooms completely, started at furthest point from door

Restocked supplies in rooms, answered guest request for additional supplies

Set-up and cleaned banquet and conference rooms

Deep clean carpets using industrial carpet cleaner

Keep hallways and common areas of hotel neat and clean

Vocational Instruction Project Community Services Inc. Bronx, NY July 2003 – March 2012

Outreach Coordinator

Supervise, recruit and train a team of (6) outreach workers

Identify new outreach sites

Coordinate all scheduling related to the outreach component of the of program

Update, revise and implement assessment tools used for Outreach, as necessary

Analyze training needs through observation and written evaluations

Skills

Great eye for details

Service focused

Effective time manager

Hospitality background

Team player

EDUCATION

● NYC College of Technology, Brooklyn, NY

● Marist College, Poughkeepsie, NY

● PMI Process Trained

● PMP Certification Pending

● PMI Member

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