Entry Level Sales

MARY NORBECK

**** **** **. **** ******* MN ***** 952-***-**** m ************@*****.***

OBJECTIVE

I am a very enthusiastic recent graduate who is seeking an entry level sales position where my work ethic, goal oriented mindset, and interpersonal skills will be utilized.

EDUCATION

St. Cloud State University B S Biomedical Sciences August 2013- December 2016

● Research Proposal and Project Development (October-December 2016) Developed a team of researchers, created a project outline for St. Cloud State’s 2017 Research Colloquium in order to receive a grant

● Food Microbiology Symposium (October, 2015) Volunteer. Welcomed speakers, assisted with setting up

● Microbiology Club (2 015-2016) Attended seminars on research and networking, affiliated with American Society of Microbiology

● Husky Volunteers for Science (2 015) Led fourth grade classroom through experiments, gave presentations and demonstrations, promoted scientific cultivation

● Note Taker, student disability services (2013) - C reated organized, clear, and detailed notes for peers EXPERIENCE

Aria Communications, S t. Cloud MN

Performance Coach, Orientation Leader April 2016 – December 2016

● Oversaw campaign performance for up to 15 clients

● Increased conversion and dollars raised for clients by coaching callers in negotiation and interpersonal skills

● Helped each team reach difficult campaign goals by creating specific rebuttals for common objections

● Prepared reports for campaign performance, included renovations to maximize dollars raised

● Was Quality Control Lead, trained in new coworkers into that Performance Coach position Orientation Leader April 2016 – December

2016

● Welcomed and trained each new hire

● Determined appropriate leading and teaching styles to best serve each team member

● Gave 8 hour presentations on policies and procedures, kept things fun and engaging to increase knowledge retained by new hires Professional Fundraiser April 2014-April 2016

● Exercised verbal communication and customer service while tele-fundraising

● Received written compliments from both clients and donors due to ability to build rapport

● Met, and typically exceeded, campaign conversion goals as an individual due to ability to persuade and negotiate

● Was selected to do sales-based calling based on fundraising performance

● Promoted to performance coach and orientation leader St. Cloud State University, St. Cloud, MN

Undergraduate Researcher January 2015 – December 2016

● Attempted to validate MALDI-TOF technique for identification of Bovine Mastitis pathogens for food safety/quality and animal health. Worked to improve diagnostic techniques to support dairy industry

● Selected to train new researchers on lab procedures

● Research Colloquium (April, 2015) Assisted with poster creation. Presented and explained findings to people from various backgrounds

Club Monaco C hicago, IL

Sales Associate, Women’s Merchandising Assistant May 2012 - June 2013

● Used project knowledge to increase sales- tried on and styled new pieces to better serve and sell to clients

● Maintained a personal client base to sell to

● Assisted the Merchandise Manager with designing and installing seasonal displays, placed product in a way to spike client interest and increase profit

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