Eidel Toma

Niles, Illinois ***** 224-***-****

acx3zu@r.postjobfree.com www.linkedin.com/in/eideltoma

PROFILE: To obtain a position as Business Analyst - Logistics

IT Business Analyst & Data Analyst who combines graduate training with 7

years practical experience in business and technical analysis at a global

corporation.

• IT Strategy • System Architecture • Global Project Management

• Change Control • Big Data Analytics • Technical Documentation

• SDLC • Agile & Waterfall • Change Management

• Database Design • Testing Plans • Corporate Business Analysis

• Statistics • ERP • Requirements Gathering

TECHNICAL

SKILLS: Systems: AS 400, Microsoft Windows

Databases: Oracle, DB2, SQL Server, MS Access

Languages: Java, SQL, C#

Software: Visual Basic Studio, PeopleSoft

Statistics: SPSS, SAS (basic skills), Business Objects

MS Office/MS: Excel (advanced skills), PowerPoint, Word, Visio, SharePoint, Project

EXPERIENCE: STERLING CERAMICS Sterling Heights, Michigan 2016

DATABASE DESIGNER (Independent Contractor)

Automated and digitized billing processes for a dental laboratory. Designed and built an Access database.

• Reduced billing cycle by automating monthly invoices for each dentist.

Full-time Graduate Student, DePaul University 2013-2015

(See the education section, page 2)

THE WARRANTY GROUP (formerly AON Warranty)

Chicago, Illinois 2006-2013

BUSINESS ANALYST (2006-2013)

Extracted, cleaned, and analyzed big data sets to ensure accuracy of data used to evaluate sales and inventory for 100+ clients (auto dealers). Analyzed data using Business Objects, MS Access, and DB2 to determine how each client was calculating profitability. Extracted data from several systems, and wrote SQL code when needed. Met with internal and external clients regarding file transfer systems and worldwide implementation. Supported global cross-functional teams in gathering system requirements, testing, building production tasks, and

monitoring system health. Communicated effectively with diverse stakeholders, including executives.

• Enhanced clients’ profitability by performing data extraction, consulting with clients to check data quality, and writing SQL statements to configure data elements of an inventory management system. Monitored data extraction on a daily basis, and served as the clients’ primary contact for troubleshooting.

• Reduced labor hours 30% and improved audit compliance by automating system access using Hitachi Identity Manager.

• Saved 20 hours of administrators’ time per quarter by creating an MS Access database that integrated data from several sources. Identified terminated users who still had access, and eliminated audit issues.

• Created a process improvement using SharePoint that automated production task requests and increased audit compliance.

• Managed an implementation project for a McAfee Encryption upgrade. Wrote test plans before pushing to production. Detected and resolved a severe bug in the system. Eliminated audit issues by upgrading procedures.

• Led weekly change control meetings, approved changes, and prepared reports for C-level and global executives on upcoming changes.

Eidel Toma

(Page Two)

SYSTEM ADMINISTRATOR (2009-2013)

Administered file transfers and user access at the global level. Modified database tables to maintain system functions. Pushed objects from testing to production environments, escalating errors to developers when needed. Trained less experienced employees in job functions and technical skills.

• Assigned as worldwide administrator for enterprise systems/ERP (PeopleSoft Finance and Expense Modules).

• Standardized file transfer process company-wide by meeting with internal and external stakeholders to create 600+ tasks, transmitting financial data, claims, and contracts between global offices and clients.

• Took on an additional role as System Administrator role after being transferred to a new team.

• Designed flow chart documentation for audit teams and executives.

• Served as internal Subject Matter Expert for Excel and Access.

• Praised by manager in 2010 Annual Performance Review for exceeding expectations and being capable of accepting more complicated projects.

EDUCATION: DePAUL UNIVERSITY Chicago, Illinois

MS, Business Information Technology (Information Systems) 2015

• Graduated with Distinction (GPA: 3.97/4.0)

Projects:

• Managed an SDLC project to create an automated dental laboratory ordering system. Gathered requirements from a business owner. Created a project plan and SOW. Wrote code and implemented the system on a server. Used VBA Studio for implementation, and SQL Server software for database development.

• Played a lead role on a group using a case study that developed a project charter for a retail store that had to be opened on a restricted time/budget. Wrote parts of the charter (overview, list of deliverables, limitations). Built a Google Drive folder that improved transparency and communication.

• Applied use case, data flow diagnosis, activity diagram, and entity relationship diagram to design systems based on case studies.

DePAUL UNIVERSITY Chicago, Illinois

BS, Computer Science (GPA: 3.59/4.0) 2005

• Concentration: Data Analysis & Database Management

CERTIFICATION: Associate Business Continuity Professional (ABCP), Disaster Recovery Institute International, New York, New York (2015)

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