Resume

Sign in

Customer Service Manager

Location:
Manchester, New Hampshire, United States
Posted:
January 03, 2017

Contact this candidate

** ******* **

Goffstown, NH *****

(603)***-****

acx3xy@r.postjobfree.com

JAIMIE L HARRIS

OBJECTIVE

To continue increasing my business knowledge by working for a company that is willing to invest in me as much as I am willing to invest in it and to help that company grow to be the best possible business, employer and partner.

SKILLS & ABILITIES

Basic computer knowledge to include, Word and Power Point. Basic accounting principles.

Ability to learn.

EXPERIENCE

WOODPELLETS.COM, BEDFORD, NH 03110

Delivery Coordinator

August 2016 to December 2016

Schedule deliveries for customers, maintaining DOT paper work, Customer service.

Laid off

LOWES HOME IMPROVEMENT, BEDFORD, NH 03110

April 2006 to Present

While at Lowes I have held several part-time and full time positions;

Administrative Department Manager

September 2015 – present

Manage the cash office, credit coordination, pricing coordination, scheduling, payroll, and customer service

Cash Office Clerk/Head Cashier

January 2011 – September 2015

Completing store cash intake and dispersal, managed daily activities of cashiers to include assignments and work quality.

Electrical Department Manager

August 2010 – January 2011

Managed stock, personnel. Left position due to pregnancy (could not perform physically as needed)

Credit Coordinator

February 2009 – August 2010

Issuing credit cards, training associates on credit application, and coordinating the sale special order product returns.

Team Lead Head Cashier

May 2008 – February 2009

In charge of head cashiers/cashiers, assignment of duties and work quality

Customer Service Representative

April 2006 – May 2008

Duties included customer communications, product returns, telephones, and email and customer relations.

Citizens Bank, Bedford, NH

July 2012 – February 2013

Banker

Customer service, account openings and sales.

Left due to my child’s illness.

Bedford Commons OB/GYN

June 2005-February 2006

Records Clerk

Filing and organizing medical records.

Alton Bay Christian Conference Center

June 2003 – August 2005

Waitress/Hostess

Seat and serve customers.

EDUCATION

MANCHESTER WEST HIGH SCHOOL

September 2001 – June 2005

General studies, Diploma received.

Lowes Early Management Training Program

8 week program for management development. Certificate received.

COMMUNICATION

Years of customer service and leadership in which I had to properly communicate with the general public as well as store associates to provide information, direction and customer service.

I currently provide power-point presentations for the Lowes manager’s meetings.

LEADERSHIP

As explained, I have had several leadership roles in my work experience. I have also helped develop and implement better work strategies to assist my fellow Lowes associates.

I am currently part of the Voice Team, which helps organize employee appreciation events and developed strategies to increase employee morale.

I have also been a leader and assistant in several fundraisers outside of work, dealing with sick friends and family.

REFERENCES

BRIAN WOOD, LOWES

(603)***-****

EVALIE HILBERT, DIRECT CAPITAL

(734) ***-****



Contact this candidate