Customer Service Professional Experience

JONELLE ALI

702-***-****

******@*******.***

OBJECTIVE

Usher/Customer service with 10+ years experience with helping guests enjoy their entertainment experience

PROFESSIONAL EXPERIENCE

PARIS HOTEL

Usher

Las Vegas, Nv

May 2010 - Sep 2016

I greeted and talked with our guests before the show. I assisted and helped ADA guests to their seats.

I answered general questions about the show and or events happening in the hotel.

I assisted guests with problems and/or issues with ticketing and any issues with their seats.

I made sure that all guests followed the house rules and enforced them to a professional and polite manner.

I showed empathy, compassion, tolerance and patience with guests that were having issues of any kind.

Upon load out of the show, I thanked our guests for coming. LAS VEGAS HILTON

Usher

Las Vegas, Nv

May 2008 - Dec 2013

EDUCATION

Clark High School

Las Vegas, Nv

Diploma

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