Director/Vice President of Operations

QUALIFICATIONS PROFILE

Multifaceted, success-driven, and highly analytical professional with wide-ranging experience in operations management, transportation, warehousing, profitability, sales, and procedure audits within various industries encompassing strong knowledge in business intelligence methodologies. Adept at providing effective resolution to complex issues to address clients’ needs and concerns. Equipped with interpersonal and articulate communication skills in establishing and maintaining work relationship in a matrixed organization.

CORE COMPETENCIES

Direct Imports Review and Audit ~ Label Approvals ~ Branch Profitability ~ Client Relations

Plan Inventory and Process ~ Strategic Planning and Implementation ~ Process Improvement

RELEVANT EXPERIENCE

Glazer's Family of Companies, Various Locations

Plant Operations Manager, (Shreveport, LA; Monroe, LA) 2013–Present

Hold full accountability in hiring, training, counseling, and terminating personnel in conformance with all state requirements and company policies.

Provide expert oversight to the daily operations of Shreveport and Monroe Plants, which involve transportation, warehouse, administration, profitability, and sales support

Proficiently handle the budgeting and monthly monitoring of expenses to successfully attain company goals

Observe strict adherence to state and corporate policies and procedures in collaboration with plant employees

Conduct follow-up on local satisfaction with timely deliveries and order accuracy

Expertly manage $40M inventory and supervise 114 team members and managers

Notable Accomplishments:

Drove efforts in maximizing profit at Shreveport plant by approximately $1M and reducing inventory shrink at the branch for three years;

Successfully decreased expenditures of more than $75K below the previous year in 2014; as well as error rate from 1.4% to .59% total line items, and return rate by 60% by active monitoring of returns and communications

Inventory Control Auditor (Glazer’s Corporate Office) 2010-2013

Assumed accountability in assessing, designing, initiating, and auditing all procedures and direct imports for all departments in adherence to federal and state procedures, as well as completing monthly tax report

Conformed to policies and procedures in coordinating with branch management on corporate directions daily

Mentored and directed the development of all Inventory Control Teams within each state and branch

Conducted evaluation of month-end close transactions and unbalanced transactions

Rendered assistance in training Administrative And Operations personnel on Inventory Control Procedures, if necessary

Spearheaded the development and implementation of branch cycle counting programs while monitoring on a weekly basis

Inventory Control Manager (Farmer’s Branch, TX) 2007–2010

Hold full accountability in hiring, training, counseling, and terminating personnel in conformance with all state requirements and company policies.

Assumed accountability in assisting the reconciliation of Unmatched Inter-Company

Ensured accuracy in reviewing credits, cycle counts, and adjustments issued to customers to support loss prevention

Collaborated with branch management and personnel to understand codes and credit adjustments, as well as the impact to inventory and dollar variances

Complied with both State and Federal laws in covering policies and procedures regarding inventory movement

Analyzed, tracked, and reconciled Cycle Count Program and inventory adjustment codes while reviewing over/short reports daily

Displayed skills in developing, implementing, and auditing the following procedures:

Proper Receiving Procedures

Driver Check-In Procedures

Direct Imports/Label Approvals and Export Procedures

Audit Inventory Adjustments and Branch Inventory Process

Breakage Procedures, Unsalable Inventory, and Computer Adjustments to Inventory

Inter-company Process and Exceptions

Inventory Control Procedures, such as receiving

Notable Accomplishment:

Conducted cycle-count inventories and monitored discrepancies daily while providing effective resolution to complex issues and concerns; allowing multiple states to achieve and exceed multiple goals

Initiated processes which helped reduce loss by $552K in 2008; an additional $42K in 2009; and another $20K in 2010

General Sales Manager (Wine/Malt Beverages, Odessa, TX) 2004–2007

Hold full accountability in hiring, training, counseling, and terminating personnel in conformance with all state requirements and company policies.

Tracked market conditions and oversaw all Sales and Merchandising personnel while working with customers on service and sales issues

Maintained active coordination in the placement and establishment of Off Premise Schematic sets

Notable Accomplishment/s

Strategically maximized market share that enable to become the distributor of choice for the region; and Consistently attained sales goals

Earlier Positions Held:

On Premise Salesman (Wine/Malt Beverages, Odessa, TX) 2003–2004

Cotton Patch Café, Midland, TX

General Manager

Logan’s Roadhouse, Odessa, TX; Midland, TX

General Manager Service Manage

John’s Family Steakhouse, Odessa, TX

General Manager

National Car Rental, Midland, TX

Attendant Salesman Fleet Manager

OTHER EXPERIENCE

Collingsworth County Sheriff’s Department, Wellington, TX

Deputy Sheriff

City of Childress Police Department, Childress, TX

Patrolman

United States Air Force, 64th Security Police Squadron, Reese AFB-Lubbock, TX

Law Enforcement Specialist Patrolman Flight Armorer Desk Sergeant

Emergency Service Team-Sniper

EDUCATION

Bachelor’s Degree in Business Administration, In Progress, (Expected Completion Date: May 2019)

Presidents Honor Roll (2005, 2006, and 2016) GPA: 4.0

University of Texas Permian Basin, Odessa TX

Certificate of Criminal Justice in Law Enforcement

Salutatorian

Amarillo College, Amarillo, TX

PROFESSIONAL DEVELOPMENT

Compaq Certification

SAP HANA Certification

Criminal Justice Certification

Multiple Management and Leadership Certification

AWARDS

Airmen of the Quarter, United States Air force

TECHNICAL ACUMEN

Microsoft Office Suite (Excel, Word, and PowerPoint) Microsoft Analyzer/Bi-Lotus

Diver AS400 MicroStrategy SAP (SME) Lotus Notes Windows Multiple 97/XP/2010

Messenger Skype Internet Explorer Lync

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