Sales Customer Service

JUSTIN J MONTELEONE

**** ********* **. *** *******, CA 90025

Mobile: 714-***-**** E-Mail: ************@*****.***

Well-rounded, charismatic, forward-thinking, and result oriented person looking to apply energetic sales capabilities in the Business Development field. Valued by customers for consistent follow through with an emphasis on customer service. Accomplished and innovative individual with experience in achieving personal goals above corporate expectations, through companies that have their customer’s genuine interests in mind.

PROFESSIONAL EXPERIENCE

DRYVER.COM (BEMYDD, LLC)

The Nations #1 largest personal driver service, currently servicing 76 markets in 31 states. Corporate options for outsourcing & staffing needs.

Vice President of Business Development December 2015 -Present

Business Development:

As the sole representative of Dryver, my duties encompassed all corporate staffing nationwide, including the oversight and execution of:

oObtained and maintained all customers in 15 states with full decision making autonomy. Facilitated effective communication between Operations and all business accounts.

oProcured clients in the Transportation Industry (Car Rental Companies, Transportation, Airport Shuttles, Dealerships, Non-Emergency Medical Transportation, Crew Transport)

Developed and executed a strategic sales process including lead generation, standardized sales pitches, follow-up procedures, email releases, CRM, marketing decks.

Met with prospective client’s executive team to identify and propose structure based on company’s needs.

Negotiated pricing, terms, and IT efforts. While maintaining direct contact with both legal parties, to execute terms.

All of which led to an increase in 200% YOY sales rate, with a 90% Retention Rate, based on 6 months from new account generation. As well as a 50-150% increase in sales activity from existing clients.

Operations / Supply Chain Development Responsibilities:

Manage Recruitment Staff & Set Level of Recruitment per region.

Provide hands-on-management to ops team frequently throughout the day to check up on orders and updates.

oSet up Operations Process & delegate tasks for each account

oFostered team growth and creativity, while providing innovative solutions to team, based on personal experience and acumen.

Construct Nationwide Strategy for Multi-Location Companies. Make executive level decisions for regions (1099 vs W2, licensing, certifications, Insurance).

Work closely with IT to tailor custom platform for clients (System bridge, customer portal, GPS Tracking, photo logs).

Communications and Investor Relations Examples:

Release nationwide Press Releases to top Media Outlets through mediums including MarketWired and Nasdaq News.

In direct communication with major Outlets including FOX News, ABC News, D Magazine, and Denver Post.

Manage investor related tasks including discussing opportunity with prospective investors & presenting investment deck, dinners & dates, legal & contract phase, and stay in touch with investors for quarterly updates.

Epic Freight Solutions, LLC

Dynamic and Client Experience Focused International/ Domestic Transportation Company. Awarded “#3 Best Place to work in LA 2015” & “100 Fastest Growing Private Companies 2014”

Senior Account Manager/ Sales May 2013 - December 2015

Operations

Provide innovative Supply Chain/Logistics solutions to domestic and international clients/ Domestic Shipping, Import/Exports, Government & High Value Moves, Hazmat.

Calculate Quotes based on Multiple Variables, Agent/Vendor Relations, Routing, Tracing, Invoicing, Claims

Multitiered distribution projects for select clients ranging from 50k-150k

Senior Account Manager/ Sales

Grew New Sales Territory while building long-term partnerships and clients.

Negotiations over Tariffs, pricing, agreements.

Sales Autonomy regarding gross margins, transportation routing, and pricing.

EDUCATION

CALIFORNIA STATE FULLERTON, FULLERTON 2010-2015

BUSINESS ADMINISTRATION: OPERATIONAL/ SUPPLY CHAIN

Affiliations & Activates:

APICS CSUF Management Case Team- Purchasing Department (Rated Highest Purchasing score in Western Hemisphere)

Student Body Delegation and Lobbyist Leader (In direct conversation with state senators regarding $95 million for school

Member of CSUF Association of Ops Management, Interclub Sports Club Council, CSUF Leadership Scholars, APICS

Collegiate Ice Hockey Player, 4 years (Sat on Admin board)

References Available Upon Request

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