Property Management/Print Support Specialist /Sr. Site Operations/Flee
Resume:
Anthony Vega
Los Angeles, CA 90032
**************@*****.***
OBJECTIVE A professional and highly experienced person with management skills with extensive Knowledge and customer service experience. Seeking opportunity for a position for advancement.
SUMMARY OF QUALIFICATIONS
More than 20 Years of management experience. Proven ability to lead effective sales and profitability. Hard worker, able to multi-task effectively. Outstanding training, leadership and communication skills.
EMPLOYMENT HISTORY
Property Management/Print Support Specialist /Sr. Site Operations/Fleet Management Services Manager, Ricoh USA May 2008-Present
Los Angeles, CA
Respond to first level service calls from end users of equipment to determine problems. Determine status and repairs for machines. Communicate and work with IT department to determine quality standards of network systems. Schedule trips to provide maintenance to all centers with Ricoh machines, including training to end users as needed. Assist end users on the loading of print drivers. Run reports as requested. Keep logs of downtime, repairs and meter charges of all copiers/printers at sites. Place and track equipment service calls.
Office Services/Account Manager, XEROX through MSDD Agency August 2007-March 2008
Los Angeles, CA
Professional corporate setting in a law office environment, business professional/office presentation, general mailroom duties, delivering newspapers to executives daily, assisting with incoming and outgoing mail and faxes, scanned and copied litigation work, shipping and receiving, ordering and maintained supplies to law firm, maintained kitchen supplies and cleanliness, answered and routed daily phone calls as a receptionist.
Manager-DPS Dept/Xerox Specialist, Office Depot March 2006-July 2007
Los Angeles, CA
Encouraged and provided a strong customer service environment. Managed the DPS Department, which included a sales growth/plan, training and development, cost management and organization. Observed and coached associates on processes and company policies. Achieved departmental and store goals for planned sales and profit. Provided input and feedback for the completion of performance appraisals and assisted with the review process to the associate.
Assistant Manager Production, FedEx Kinko’s November2005-February 2006
Los Angeles, CA
Required to lead a major branch business unit, making decisions in areas involving customers, team members, operational issues, business planning, priority setting, staff schedules, performance appraisals, compliance with company policies and assisting the branch manager in all areas of the branch business.
EDUCATION
Ulysses S Grant High School, Sherman Oaks, CA
Cinema Arts Trade School, Sylmar, CA
George Lucas THX Level 1 Diploma, Other - Lights/Sounds
Westwood College of Technology, Los Angeles, CA
Associate of Science Degree & Bachelor of Science
Xerox Print Specialist Certified Certification
March 1992
May 1998
March 2003
June 2006
SKILLS Outlook, Word, Excel, Power Point, Access, FedEx, UPS, DHL,Trac
Document mall, Liberty Net, Mac O/S, Adobe Illustrator CS, Adobe
Photoshop CS, Cinema 4D XL, Adobe Go Live, QuarkXPress, HTML, Java,
Flash, Macromedia Director, Final Cut Pro, Service Now
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