Melissa Mell

**** ***** ***., ******* ** *****

608-***-****, acx3p3@r.postjobfree.com

EXPERIENCE

Sedgwick Claims Management (A Business Partner of QBE) Sun Prairie, WI

Property Damage Adjuster, 5/2016-11/2016

Review and investigate auto property damage claims, determining fault, applying and negotiating contributory negligence, issuing auto property damage checks, including any supplemental payments for approved estimates in accordance with industry standards and Sedgwick policies, confirmed applicable and available coverages/deductibles, coordinated inspections with appropriate source-Independent Appraisers, Auto Body Shops, Desk Reviews, Insureds, Claimants, and Insurance Agents. Licensing in several states, listed below.

QBE-North America (through Apex Systems) Sun Prairie, WI

Claims Support Representative, 2/2016-5/2016

Processed checks returned uncashed, researched checks issued to QBE with no identifying information, researched unidentified policies, policyholders, Claimants, issued payments for vendor accounts.

Wisconsin Physicians Service Madison, WI

Overseas Military Claims Processor, 7/2014-12/2015

Processed high volume of medical claims for military men/women and their families. This included medical/procedure coding (both ICD 9 and ICD 10 codes), extensive review of billing statements (the bills were all foreign) and converting foreign currencies.

Self-Employment Madison, WI

Virtual Assistant, 2012-as needed

Provide professional, administrative, technical, and creative assistance to clients remotely from my home office. Meticulous review of medical records/bills, created detailed timelines of client’s medical history, and produced an assortment of documents outlining/building personal injury cases.

Hausmann-McNally Law Offices Madison, WI

Paralegal, 2003 – 2012

I efficiently and accurately handled a large case load of personal injury files. Answered 4-line phone system, greeted clients, worked very closely with clients for long lengths periods of time, both in person and over the phone, transcribed letters, communicated with both health and auto insurance companies, determined liability. I drafted and answered legal correspondence, ordered supplies, distributed mail, handled the property damage portion of cases (which involved investigating), gathered information from various police departments, assembled files for submission to insurance company and assisting in settlement. I also have extensive experience reviewing/maintaining medical records.

Luedtke-Storm-Mackey Chiropractic Clinic Madison, WI

Chiropractic Assistant, 1999-2000

Maintained medical records, billing, answered phones, greeted patients, filing, transcribing letters, independently opening and closing of clinic and generally ensuring smooth transition of patients around office.

EDUCATION/CLASSES

Wisconsin State Bar Madison, WI

Anatomy for Lawyers, 2009

Madison Area Technical College Madison, WI

Law Enforcement/Legal Studies 2007-2009

High School Madison, WI

Lafollette 1997 Graduate

Notary Public Madison, WI

2003-present (expires 4/26/2020)

PROFESSIONAL REFERENCES

Attorney William Smoler, 608-***-****

Attorney Zeshan Usman, 608-***-****

Attorney John McNally, 414-***-****

Lowell Williams, Sedgwick Claims Management, 815-***-****

INSURANCE LICENSING

•Alabama Department of Insurance, License No: 0762163

•Arkansas Insurance Department, License No: 001*******

•State of Connecticut Department of Licensing, License No, 2532354

•State of Delaware Insurance Department, License No: 1409665

•Georgia Insurance Department, License No: 3084049

•State of Idaho Department of Insurance, License No: 576148

•Indiana Department of Insurance (Designated Home State), License No: 3163927

•Commonwealth of Kentucky, License No: 918516

•Louisiana Department of Insurance, License No: 697148

•State of Maine Bureau of Insurance, License No: ADN269732

•State of Michigan, Department of Insurance and Financial Services, License No: 0772041

•Minnesota Department of Commerce, License No: 40480010

•Mississippi Insurance Department, License No: 10437355

•Nevada Division of Insurance, License No:3164890

•State of New Hampshire Insurance Department, License No: 2344430

•North Carolina Department of Insurance, License No: 001*******

•State of Oklahoma Insurance Department, License No: 100261362

•State of Oregon Insurance License, License No: 17969214

•State of Rhode Island and Providence Plantations, License No: 2335155

•Vermont Department of Financial Regulation, License No: 3165247

•State of West Virginia, License No: 17969214

•Wyoming Department of Insurance, License No: 314906

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