Customer Service Administrative Assistant

OBJECTIVE

To secure a position that requires me to utilize my administrative and customer service skills while offering the opportunity for professional growth.

EXPERIENCE

Ruppert Landscape

Branch Administrator- 2015 to date

Provide support to the Branch Manager

End of month reconciliation

Maintain branch checkbook

Maintain branch Visa

Process AR billing/invoices and collections

Support/ train employee with processes and procedures

Process all branch AP invoices

Process branch Shop AP invoices

Ordering of office supplies, uniforms

Payroll processing, set up and record keeping

Set up New hire/Rehires

Host conference calls/ Go-to- Meetings

Oversee all branch outing, staff meeting, employee appreciations

Set up new customer/new accounts

Assist (5) Mangers with Administrative processes-proposals, Petty cash reports etc.

Ruppert Landscape

Receptionist/Administrative Assistant-2011 to 2015

Provide support to the Branch Administrator

Responsible for processing payroll, including E-Verify and deductions

Maintaining the branch checking account and credit card

Set-up employees in JD Edwards

Responsible for process AR billing/invoices to customers

Answering telephones for 2 branches

Ordering Uniforms for staff

Filing, Scanning and faxing documents as needed

Processing all branch AP invoices

Other duties as assigned

Laytonsville Veterinary Practice

Administrative Assistant

Managed and set up new client/patient information

Resolved difficult customer problems

Prepared medication for clients/patients

Responsible for checking client/patients into exam room

Responsible for cleanliness of front office

Other duties as assigned

TruGreen Chemlawn

Administrative Assistant/Customer Service

Managed multi-line phone system.

Responsible for posting and closing new and old accounts

Processed daily bank deposits.

Reconciled accounts receivables

Data entry

Helped with Sales

Responsible for helping with collections.

COMPUTER SKILLS

Microsoft Word

Microsoft Excel

JD Edwards

EDUCATION

Florida Metropolitan University

Basic classes

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