Operations/manufacturing manager
Resume:
Michael J. Wells
Whitehall, Ohio 43213
********@*****.***
Professional Summary:
** ***** ** ********** *** distribution management experience
* ***** ** *****l management experience
4 years of military supply and logistics experience
2 years of LTL transportation operations experience
Proven ability to lead a large and diverse workforce in a fast changing environment
Proven ability to collaborate and drive company goals in a team based environment
Proven ability to mentor and develop people for leadership roles
Work Experience:
Jeyes, Inc., New Albany, Ohio – Operations Manager: April 2015 - Present
Directed area managers, leads and 110 manufacturing floor associates in the performance of manufacturing operations of scented fragrances.
Successfully lead shift in reaching company's customer score card improvement 37% green in 2014 to 89% green in 2015 to 100% green in 2016 with clear and accurate job expectations, daily associate engagement and a focused leadership presence.
Lead shift initiatives in a reducing company's head count by 96 associates while improving OEE% (Overall Equipment Effectiveness) by 10% through machine automation and efficient manpower machine layout.
Lead shift initiatives in a reducing company's accident rate by 75% through associate engagement, utilizing the proper PPE (personal protection equipment) coaching and accountability.
Lead company's initiatives that resulted in a reduced scrap rate from 4% to under 1% through associates education of what is scrap and the cost associated with it. Effectively working with the maintenance department to correct mechanical issues that increased scrap rate. Communicated with associates quarterly scrap rate actual versus plan.
Reduced quality product defect rate by 20% through improving quality assurance in the manufacturing process steps; directing hourly quality audits, associate engagement and accountability.
Achieved successfully the installation of a High Speed Line machine along with focused operator training that resulted in a 40M scented fragrance bulbs and 22M scented portable fragrance product output increase over last year's performance.
Directed 5s activities that improved production inefficiencies, reduced machine re-supply queue times and improved manufacturing floor housekeeping.
Developed and mentored manufacturing associates for leadership roles that resulted in several floor associates promoted to leadership roles.
Zulily Columbus, Ohio – Area Manager: February 2014 – April 2015
Supervised production floor leads and 153 associates in the performance of pick, pack and shipping operations.
Increased by 35% the picking department UPH (units per hour) performance in a 6 month
Michael J. Wells
858 W. Heritage Dr.
Whitehall, Ohio 43213
********@*****.***
period after successful installation of a integrated InControlWare® conveyor and sortation control system. Improved pick process changes through the integration of a 3 floor pick modular, associate training, engagement and accountability.
Successfully lead in a team base environment the outbound team to a 23% TPH (throughput) improvement from the previous year after the conveyor and sortation control system was installed.
Decreased the picking department failed to pick and pick short errors by 27% through successful installation of a conveyor and sortation control system; improved pick process changes; associates engagement and accountability.
Decreased the amount of merchandise returns due to quality defects by 12% from the previous year by improved associates training, engagement and accountability.
Decreased picking and packing safety incidents and lost time accidents by 17% over the previous year using safe work method training; associates safety engagement and accountability.
Successfully assisted increased pack verified units from 75K to 150K a day over a 6 month period after installation of a conveyor and sortation control system; associates engagement and accountability.
Trained and supervised 5s, Kaizen and other lean event activities that resulted in the elimination of non-valued activities, excessive queue times and improved inefficiencies.
Coached and developed multiple associates that were promoted to floor leadership roles.
Intellisource (3PL provider for Zulily) Lockbourne, Ohio – Operations Supervisor June 2013 – February 2014
Supervised floor leads and 90 associates in the performance of pick, pack and shipping operations.
Increased the shift picking department total units picked from 17K to 70K units a day over a 6 month period using associates engagement and accountability.
Increased the picking department's TPH through pick process changes and consolidation of support functions over a 6 month period.
Improved order fulfillment pick path through efficient sequential picking and incorporating a 1 sku bin location for faster picks.
Improved on time delivery of customers orders by assisting with the implementation of FIFO WIP process changes.
UPS Freight Columbus, Ohio – Zone Supervisor July 2011 – June 2013
Supervised clerical associates and 55 dock associates in the performance of inbound and outbound dock operations.
Improved inbound BPH (bills per hour) productivity by 13% from the previous year with improved new hire orientation and dock operations training; dock associates engagement and accountability.
Increased outbound trailer ton mile loads by 25% through training, production incentive
Michael J. Wells
858 W. Heritage Dr.
Whitehall, Ohio 43213
********@*****.***
programs and increase floor leadership. UPS Columbus hub received the UPS Top Dock award for the number 1 freight facility out of 239 hubs and terminals in 2012.
Successfully assisted in decreasing service failures by 18% over the previous year by performing critical eye audits and detailed line haul planning with city and road dispatch.
Successfully lead the loading of hazardous materials for transportation across the USA and Canada resulting in no DOT audits or fines in 2012.
Walmart Stores Dayton, Ohio – Support Manager May 2007 – July 2011
Directed department supervisors, cashiers, merchandise handlers and custodial associates in the performance of overnight store operations.
Reduced customer wait time at check out by flexing in an efficient manner cashiers work scheduled time during store peak customer traffic.
Reduced merchandise stocking time by detailed planning and productive labor moves.
Directed sales programs and seasonal merchandise displays that resulted in quarterly sales actual above the sales plan.
Successfully lead training on hot and cold food health compliance applications that lead to no city or state health department negative reviews or fines in a 12 month period.
Assisted with improvement in the store's score card performance through associates training and accountability. This resulted in the Dayton store receiving multiple quarterly district high performance awards.
Directed overnight store housekeeping and merchandise shelf stocking for the next business day that resulted in improved customer surveyed satisfaction and customer retention.
The Antioch Company Yellow Springs, Ohio – Bindery/Distribution Manager January 1994 – August 2005
Directed production leads and 85 associates in the performance of product assembly, picking, packing and shipping operations for 2 business units.
Increased the bindery hand intensive assembly productivity by installing a conveyor driven assembly workstations for made to stock and made to order products.
Created and implemented a process change on a 4M piece bookmark run that resulted in a $15K outsourced savings. Eliminated 2 process steps and reduced product lead time from 16 days to 4 days.
Reduced the administering of a $1.9M bindery and distribution budget to $800K through aggressive production planning, aggregate reduction of temporary workforce by 15%, machine automation and improved partnering and supply cost reductions with suppliers.
Lead quality initiatives and audits that resulted in a 23% reduction in product defect rate through supplier reviews, associate engagement and accountability.
Education and training:
United States Marine Corp Supply and Logistic School
University of Phoenix Business Management Courses
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