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Customer Service Sales

Location:
Saratoga, California, United States
Salary:
php 50,000
Posted:
January 03, 2017

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NERISA D. DIONIO

B*** L** Cadena de Amor St. Brgy. Pembo

Makati City

Contact nos. 09152465208/09155380068

Email add: acx3ok@r.postjobfree.com

OBJECTIVE

I’m a driven real estate sales agent with four year’s experience in the real estate industry and a background in pharmaceutical industry as head cashier and collector officer. I thrive in a results-driven environment and have a strong track record in delivering high quality customer service.

Empire East Land Holdings Inc.

Position: Property Specialist/ May 2016 – Present

1.Prospecting, developing, and maintaining close relations with local business community in order to fulfill client’s needs more effectively.

2.Promoting services through conventions, trade shows, public relations, etc.

3.Be familiar with all seminars, services, applications, and instructors in order to discuss and explain materials to prospective clients.

4.Telemarketing services to potential clients and assist in coordination and implementation of telemarketing activities by contracting companies.

5.Visit potential clients and explain our services.

6.Observe trainers to become familiar with each personality to provide adequate discussion with and feedback to clients.

7.Work with marketing to develop new leave-behind product(s), newsletter, advertising materials, etc.

8.Close sales.

9.Assist in the screening of potential instructors, and back to prospecting.

New San Jose Builders Inc.

Position: Sales Director/November 2014 – Feb. 2016

DMCI Homes

Position: Property Specialist/October 2012- September 2014

SUMMARY OF QUALIFICATIONS

• Over five years of work experience as a Cashier

• In depth knowledge of customer driven service styles

• Hands on experience in maintaining an assertive awareness of the areas around the cashier’s booth

• Proficient in assisting accounts personnel with locating and reconciling

• Good computer skills such as typing and keyboarding

• Proven ability to capably use various software applications such as Microsoft Office Suite and spreadsheets

• Demonstrated attention to detail and ability to work in a self-directed manner

KEY ACCOMPLISHMENTS

• Fulfilled the company’s defined customer experience by maintaining a friendly and customer focused approach

• Promoted organization’s programs such as warranty sales, score-card, and private label credit card alike

• Provided timely and welcoming customer service, increased revenue by 30%

• Changed cash register handling process

• Maintained knowledge of cashier procedures

• Kept work area clean by utilizing appropriate cleaning standards

• Managed, counted, verified, and reconciled daily sales

OTHER ACHIEVEMENTS

• Improved store accounting system, through creative ideas, by overhauling the previous haphazard cash management system

• Named Employee of the Year following customer feedback of providing excellent services

RELEVANT EXPERIENCE

Mercury Drug Corporation

Position: Cashier/July 3, 2007-September 11, 2012

• Greet customers as they arrive and direct them to merchandise they need

• Assist customers with buying decisions when required

• Operate cash register and adding machine in order to manage cash for sold items

• Calculate discounts as appropriate

• Tag items for price and expiry date

• Stock items when required

• Balance all transaction at the end of the day for cash reconciliation

ON –JOB-TRAINING

Public Attorney’s Office

Position: Legal Assistant

October 2006-January 2007

-Performed a number of job tasks such as handling legal documentation, client file management, assisting lawyers, analyzing and researching, preparing case reports, and handling administrative tasks.

EDUCATION

Tertiary Level AB-Political Science

New Era University

Quezon City

2003- March 24, 2007

Secondary Level New Era High School

Quezon City

1998-2003

Primary Level New Era Elementary School

Quezon City

1997-1998

Kabayanan Elementary School

San Juan City

1992-1997

PERSONAL DATA

Age : 29 years old

Birth date : February 5, 1987

Birthplace : Mandaluyong Center Hospital, Mandaluyong City

Civil Status : Single

Religion : Iglesia Ni Cristo

Height : 5’3

Citizenship : Filipino

SKILLS

Computer literate: MS Word, Excel, PowerPoint, MS Access and FrontPage

Can establish rapport and socialize.

Has good communication and social skills, competent, responsible, hardworking and disciplined.

ADDITIONAL SKILLS

• Sound mathematical background

• Good organizational and multitasking skills

• Excellent verbal and written communication skills in English

• Able to stand and walk for extended periods of time

INVOLVEMENT IN ORGANIZATION /SCHOOL

New Era Political Science Society

College of Arts and Sciences

New Era University

Christian Brotherhood International, Member

New Era University

New Era Political Science Debate Contest

New Era University

October 8, 2005

CHARACTER REFERENCES

Sheeree Anne Manlapaz

Nurse Coordinator

09152465209

Romualdo Villanueva

TESDA Trainor/Facilitator

3819759

Ruby Estrella

BAA/Mercury Drug Corporation

09182123724



Contact this candidate