EMILY TALLEY

***** *. **** **. **** ****, Scottsdale, AZ 85260 H: 480-***-**** C: 480-***-**** acx3o4@r.postjobfree.com

PROFESSIONAL BACKGROUND

Customer Service specialist with nine years of experience in fast-paced customer service

environments. Personable and professional under pressure, hard-working and self-driven. I can provide

team leadership if required and a positive work environment. I am extremely passionate about the

study of viruses and immunity and strive to gain additional knowledge throughout my profession. I

am prepared to work hard and to use my knowledge and molecular abilities to the fullest. I am a

Microbiology major at Arizona State University and contain some knowledge in this area of work.

However, I am eager to learn and grow more.

LABORATORY SKILLS

Medical laboratory experience Centrifugation

Cell Culture work, including Mosquito grinding and extraction

growing and splitting cells Dilutions

Microscope reading experience Bacteria culturing

ELISA Making Cell Media and Growth

EIA Media

Western Blot Changing Cells into new Media

Bradford Assay Titration

Mixed Lymphocyte Reaction PH Meter

MTT Assay Laboratory paper work and

PCR organization

Pipetting Laboratory inventory

RELEVENT COURSEWORK

General Chemistry I&II w/ Lab

Organic Chemistry I&II W/ Lab

Upper Division Microbiology Classes W/ Labs

Medical Bacteriology

Immunology W/ Lab

Physics W/ Lab

Biochemistry

Calculus

PROFESSIONAL EXPERIENCE

10/2015 to Current Virology/Serology Microbiology laboratory Intern

Arizona State Public Health Laboratory Phoenix, AZ

Cell Culture Work, including making media, changing cell media, and

growing and splitting cells.

Serology work, including training on MAC ELISA and Multi-spot for HIV.

Training on Mosquito grinding and extracting.

Paperwork experience, including filing, organization.

Experience with Send out reports, preparing and packaging patient

samples to be sent to an outsource for further testing.

06/2010 to Current Lead Server

The Breakfast Club Scottsdale, AZ

Attend to the needs of guests.

Resolve guest concerns.

Provide leadership for my team Train new hires for job requirements

Demonstrate excellent team work skills.

12/2008 to 01/2009 Lead Host

Brio Tuscan Grille Gilbert, AZ

Greet and attend to the needs of the guests.

Successfully manage front desk.

Resolve concerns of guests.

Schedule reservations.

Coordinate and monitor large parties.

Train new hosts per company policy and procedures.

Demonstrate excellent team work skills.

EDUCATION AND TRAINING

2016

2014

2009

REFERENCES

SKILLS HIGHLIGHT

Microbiology

Arizona State University

Microbiology

Microbiology

Scottsdale Community College Scottsdale, AZ

Microbiology

Toni and Guy Hairdressing Academy Phoenix, AZ

Advanced Color Theory and Techniques Advanced Cutting Classes Customer

Service Class 100% Attendance

Mr. Kyle Shivers Owner of the Breakfast Club 4400 North Scottsdale Road

Scottsdale, AZ 85251 480-***-****

Ms. Kate Fitzpatrick Arizona State Public Health Laboratory

Virology/Serology section supervisor 250 N 17th Ave, Phoenix, AZ 85007

602-***-****

Excellent communication, Creative problem solver, Customer Service,

Leadership, Team builder, Fast Learner, team work, time management,

Molecular skills, knowledge of microorganisms

Contact this candidate