Software Release Management, Project Management

Debra Ann Borowski

Project Management Professional

Mobile 732-***-**** ***********@*****.*** https://www.linkedin.com/in/debra-borowski-project-manager

Energetic, detail-oriented and resourceful professional with a natural ability for Project Management. Effectuates business process improvement providing efficiency and productivity throughout the Project Life-cycle. Insightful, flexible, and trusted liaison among management, technical, and business communities focusing on customer satisfaction. Demonstrated success in the management and delivery of IT-based Software Releases, Tax Reporting Deployments and Time Reporting process development. Excellent multi-tasking, organization, oral and written communications skills.

Industries of Interest: Information Technology, Bio-Technology, Business & Finance, Real Estate, Commercial Design, Architecture.

Professional Project Management

Financial Data Analysis Reporting

Software Release Management

Process Document Creation

Time Reporting Management

Legal Contract Coordination and SOX Audit Compliance

Business Process Improvement

Training Presentations

Vonage, Holmdel, NJ 2005 – 2016 (11.5 years)

Leading provider of cloud communications services for businesses and consumers across multiple devices.

PROJECT MANAGER, Transition Management (2016 - 2016)

Project: Senior Leadership Request to Transition (15) Dev-Ops teams to new Internal Time Reporting Software.

Used SDLC practices to implement new software for Internal Time Reporting providing critical Project data. Provided Live training to Agile teams. Result: Provided a new platform for Financial Project metrics.

Project: Senior Leadership Request to transition Tax SW deployment teams from Waterfall deploy methods to AGILE teams.

Managed hand-off process in order for teams to provide seamless customer billing tax updates. Result: Successfully completed business team alignment.

PROJECT MANAGER, Release Team Management (2015 - 2015)

Project: Responsible to manage cross-functional teams through Consumer Software, Database, and Tax SW Release cadences.

Managed processes and disciplines that transformed the Software application delivery environment. Utilized test driven development, and best practices for SDLC. Increased the frequency of schedule for Release deployments from (3) releases in Q1-Q2 to (9) releases in Q3-Q4. Result: Improved repeatability, predictability and quality of Releases. Schedules used less overnight resources reporting overtime thus reducing hourly labor costs as reported in monthly analysis to Finance.

Implemented brief, focused, daily stand-up meetings. Result: Increased focused productivity from Waterfall and Agile teams.

Extracted Data Metrics utilizing the workflow of a Jira Kanban Ticket system Result: Provided Metrics Reporting to Leadership for determining Budget variances and Project prioritization Forecasts.

Facilitated Overnight Team SW Release Deployments, managing escalation of Production Incidents to Network Ops Center. Result: Technical obstacles challenging deployment teams were handled appropriately and built team confidence.

PROJECT MANAGER, Independent Projects (2013 - 2015)

Using Project Management standards, small project teams were led through the project lifecycle. Deliverables met business needs and protocols, driving process improvement. Reported project status, and provided Finance metrics analysis.

Project: Account Creation Tool (Customer Care Initiative). Maintained Project Plan documentation including Scope requirements, Schedule/Roadmap, Resources and Dependencies. Result: Project success led to approval to develop Phase 2.

Project: PCI Compliance– Integrated Info Security Team process into SW Release process via Jira ticketing system. Result: Ensured SW was reviewed and approved prior to Production for Payment Card Industry compliance.

Project: Labor Data and Reports Archive – Developed Data Storage Archive process in SharePoint. Result: Organized data.

PROJECT COORDINATOR III, Time Reporting and Tax SW Deployments (2010 - 2013)

Project: Manage Time Reporting processes

Managed 3 contractors to assess and customize a Time Reporting module within Project and Portfolio Management software. My recommendation was not to renew contractors and use internal resources. Result: Manager agreed with my decision.

Project: Project and Portfolio Management SW Evaluation

Researched and Evaluated SW based on Business objectives and technology requirements. Included Maintenance and License cost analysis. Presented recommendations to managers. Result: Influenced managerial decision-making to purchase.

Project: Financial Project Metrics Reporting across organizations.

Coordinated meetings with Project Management and Finance to review new Major Projects. Result: Project Prioritization

Produced metrics aligning work effort reported with target investment levels. Result: Optimized budget and resources using monthly analysis of 30k hours worked on CAPEX projects.

Provided Finance with accurate detailed data of capitalized development effort. Result: Supported Tax Audit trails

Project: Managed Deployments of Customer Billing Tax software and Server Tax Map updates

Managed Tax deployment team. Created, managed and communicated schedules. Result: Successfully decreased duration of deployment schedule in order to meet updated Customer Billing Cycle requirements.

PROJECT COORDINATOR II, Customer Solutions and Device Engineering (2006 - 2010)

Projects: Managed small projects, collaborating with Finance, Legal and Logistics teams. Promoted strong Vendor relationships.

Developed process to track US Retail Sales Inventory, RMA’s, and Inventory transfers to International entities. Result: Provided accurate record of inventory stock level.

Created PO’s coordinating with Finance, OEM’s, and Logistics. Result: Provided Asset Value management

Prepared PPT presentations to Board of Directors on OEM Cost Proposals for new device designs. Result: Purchase Approval to purchase Engineering parts for new innovation.

Work directly with OEM’s and Vendors for new Business Development. Result: Presented competitive pricing for Product Pricing.

Executed and tracked Legal NDA’s, SW/HW maintenance Contracts and Licenses. Result: Avoided legal conflicts, Contract Expiration fees and costs.

Senior Executive Administrative Assistant - Sales & Marketing, Corporate Facilities Development (2005 - 2006)

Administrative support. Sales Rep at CES Tech Trade Show in Las Vegas. Result: Accomplished highly successful Product Sales.

Therics, Inc. Bio-Technology - Customer Service and Marketing Associate (Contractor) (2004- 2005)

Sales, Marketing & Inventory Management

Coached and informed Surgeons on Customer Service inquiries based on knowledge of basic scientific and clinical procedures. Result: Provided product availability for delivery to hospitals in LIVE BTCP for use in bone void surgeries.

Produced Finance Reports on National Sales and Manufacturing. Result: Provided leadership with Sales forecasting ability

Reviewed Sales and Marketing documentation of FDA approved product. Result: Ensured accuracy to meet QA requirements.

Bradstreet Clinical Research - Telemarketing Team Lead (Contractor) (2004-2004)

Provided Clinical research services to Pharmaceutical, Medical device companies. Revised Clinical telemarketing scripts for team. Result: Our team production resulted in winning project from competitor.

Education and Professional Development

Brookdale College Project Management Professional Test Prep – Class Completed

Online Data Analysis I, II, III

F.I.T. / NYC Technical/ Middlesex County NJ 4 years – Coursework – Marketing, Art & Design - GPA 3.8

Technology

Advanced Proficient in MS SUITE, SharePoint, HP PPM, JIRA Kanban, Confluence, and Tempo, Oracle Finance PO System, Adobe Suite

Volunteerism / Clubs

Community Emergency Response Team National Association of Professional Women Corporate Facilities /HR Fire Warden

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