RIZZA-LIZ ACADEMIA SANTOS
**** (B*) A. Bonifacio St. Hagdang
Bato Libis Mandaluyong City
*************@*****.***
Mobile No.: 097********
Career Objective:
To join a company wherein my potentials will be fully maximized through various opportunities for career growth and development and to earn an entry- level position in a firm wherein I can contribute significantly to its performance and competitiveness.
Profile:
Results-oriented, dependable professional experience in administration, sales and marketing. Excels in fast-paced environments, flexible, trustworthy, and solid in facing different challenges and demands that go in any position and responsibility. Consistently assumes responsibility to complete projects within time and budget constraints, both independently and on teams. Highly motivated and committed to excellence.
Highlightsof Qualifications:
Proficient in both written and oral communications in English & Filipino.
Spontaneous and creative. Systematic at work with the ability to plan and organize.
Holds good rapport and interpersonal relations.
Principle driven, enthusiastic and independent in work and professional towards duties.
Skilled in general office duties, including answering phones, filing, preparing correspondence, compiling, & greeting clients.
Computer literate in any Windows operating system platform including the latest Windows Vista, and Microsoft Office productivity tools (Word, Excel, PowerPoint ) with practical knowledge in basic hardware troubleshooting, upgrading, and the internet.
Professional Experience:
INSURANCE ACCOUNT EXECUTIVE
January 2006 – April 2009
Independent Motorcar Specialists Inc.
7th Floor Salcedo St. Cattleya Condominium
Legaspi Village Makati, City, Philippines
Performs account visitations according to pre-approved schedule to solicit assignments and collect check payments from Insurance Companies/ Broker based on the set forecasts.
Market the services offered by the company.
Follow up to the existing clients to monitor and maintain the daily sales.
Attend business meeting with clients.
Assist in handling most if not all the clerical jobs of the company such as handling follow-ups, answering queries about the evaluation reports, assist the adjuster for the processing of Letter of Authority (LOA).
Typing and development of correspondence, Submissions and Presentations.
Development and implementation of Structured Filling System.
Maintaining positive and harmonious relationships with the clients especially with the personnel in the Claims Dep’t.
PROMOWORKS INC.
#17 Payapa St. Plainview
Mandaluyong City
(02) 470-3367 / 571-8210
UNILIVER PHILIPPINES
Barangay Suki Account
ACCOUNT SUPERVISOR
May 2009 – January 2013
Identify areas for improvements and to provide recommendations.
Support and manage account operations and activities.
Develop and implement strategic business plan to meet business objectives.
Develop strong relationship for clients for business growth.
Generate and maintain account reports and documentations.
Schedule regular meetings with team members and clients to discuss issues, work progress, etc
Organize training for Account Managers and Account coordinators as needed.
Monitor and control expenses according to budgetary expenses.
Maintain account records for administrative and documentary purpose.
Attend project status calls and update weekly status reports.
FISHERFARMS INC.
STAR POWER SERVICE COOPERATIVE
Unit 5 City Residences, P., Martinez St.
Bagong Silang, Mandaluyong City 1550
(02) 985-5010 / 092********
MERCHANDISING SUPERVISOR / COORDINATOR
February 2013 – July 2014
1.Monitor and ensure maintenance of merchandising standards in assign area.
2.Develop and maintain an effective activity schedule and ensure compliance to time frame.
3.Coordinate with customers and design various store décor plans and provide upgrades.
4.Analyze store observation programs and validate various store process.
5.Manage all general orders and special assignment for organization.
6.Monitor all placements for store section and allocate resources appropriately.
7.Monitor all ad sign board for department and ensure cleanliness.
8.Maintain a neat and clean store area at all times.
9.Manage and evaluate all financial documents, prepare reports and initiate all sales decision.
10.Prepare and supervise various budgetary plans in assign region.
11.Analyze working of staff and recommend changes to initiate better working of store.
12.Evaluate all accounts and ensure compliance to all merchandising standards.
13.Train and supervise efficient working of merchant community.
14.Ensure compliance to all government policies and implement processes accordingly.
15.Develop good customer care service programs and perform regular troubleshoot on same.
16.Maintain and develop effective selling network and manage trade for same.
CONCEPT LINK PROMOTIONS & MARKETING SERVICES INC.
#423 Pureza Extension, Sta. Mesa Manila
(02) 526-0361
ACCOUNT MANAGER
August 2014 – July 2015
Generate sales for a portfolio of accounts and reach the company's sales target.
Identify new sales opportunities within existing accounts to remain a client-account manager relationship by up-selling and cross-selling.
Manage and solve conflicts with clients.
Interact and coordinate with the sales team and other staff members in other departments working on the same account.
Establish budgets with the client and company.
Meet time deadlines for accounts.
Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue.
Reviews all major deliverables (i.e. strategic brief, function spec, tech spec, etc.) to ensure quality standards and client expectations are met.
Ensures that client issues are dealt with in an efficient manner, informing the Account Director or Managing Director of any problems that may arise.
Owns the contract and contract renewals for new work for an existing client.
Approves Change Orders and invoices, and is responsible for payment collections.
Works closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project.
Ensures that all processes and procedures are completed, quality standards are met, and that projects are profitable.
Communicates the client's goals and represent the client's interests to the team.
Provides regular two-way communication between the client and team, to provide strong team representation and set proper client expectations.
Understanding of company capabilities and service, and effectively communicates all offerings to the client.
Reports to the Account Director, providing regular input on all account activity, including status and call reports on a weekly basis.
.
PTC COMMERCIAL CORPORATION
Blk., 4 Lot 2 First Tondo Complex,
2150 Velasquez St., Tondo, Manila Philippines
(02) 255-2956 Local 121
Jr. Account Manager
August 2015 – February 2016
Generate sales for a portfolio of accounts and reach the company's sales target.
Identify new sales opportunities within existing accounts to remain a client-account manager relationship by up-selling and cross-selling.
Manage and solve conflicts with clients.
Interact and coordinate with the sales team and other staff members in other departments working on the same account.
Establish budgets with the client and company.
Meet time deadlines for accounts.
Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue.
Reviews all major deliverables (i.e. strategic brief, function spec, tech spec, etc.) to ensure quality standards and client expectations are met.
Ensures that client issues are dealt with in an efficient manner, informing the Account Director or Managing Director of any problems that may arise.
Owns the contract and contract renewals for new work for an existing client.
Approves Change Orders and invoices, and is responsible for payment collections.
Works closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project.
Ensures that all processes and procedures are completed, quality standards are met, and that projects are profitable.
Communicates the client's goals and represent the client's interests to the team.
Provides regular two-way communication between the client and team, to provide strong team representation and set proper client expectations.
Understanding of company capabilities and service, and effectively communicates all offerings to the client.
Reports to the Account Director, providing regular input on all account activity, including status and call reports on a weekly basis.
Euro Rich Foodtrade Corporation
Sales Executive
#156 Speaker Perez St.
Cor. Alcaraz Brgy., Maharlika Q.C.
02 -252 0316
March 2016 – August 2016
Generate sales for a portfolio of accounts and reach the company's sales target.
Identify new sales opportunities within existing accounts to remain a client-account manager relationship by up-selling and cross-selling.
Manage and solve conflicts with clients.
Interact and coordinate with the sales team and other staff members in other departments working on the same account.
Establish budgets with the client and company.
Meet time deadlines for accounts.
Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue.
Reviews all major deliverables (i.e. strategic brief, function spec, tech spec, etc.) to ensure quality standards and client expectations are met.
Ensures that client issues are dealt with in an efficient manner, informing the Account Director or Managing Director of any problems that may arise.
Owns the contract and contract renewals for new work for an existing client.
Approves Change Orders and invoices, and is responsible for payment collections.
Works closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project.
Ensures that all processes and procedures are completed, quality standards are met, and that projects are profitable.
Communicates the client's goals and represent the client's interests to the team.
Provides regular two-way communication between the client and team, to provide strong team representation and set proper client expectations.
Understanding of company capabilities and service, and effectively communicates all offerings to the client.
Reports to the Account Director, providing regular input on all account activity, including status and call reports on a weekly basis.
Academic Summary:
College:
AMACOMPUTERCOLLEGE
Makati, City
Bachelor of Arts Major in Computer Science
(1996-2000)
Secondary:
CORA DOLOROSO CAREER CENTER
Cubao, Quezon City
Secretarial/ Administration
(1994-1996)
SEMINARS AND TRAINING ATTENDED:
Job Hunting Seminar
Sponsored by CoraDolorosCareerCenter
June, 1995
Effective Seminar for Professionals
Sponsored by Cora Doloroso CareerCenter
July, 1995
An Office Job: Stepping to bigger Career
Sponsored by Cora Doloroso CareerCenter
August, 1995
High School :
Sta. Monica Parochial School
Botolan, Zambales
(1990 – 1994)
Tertiary :
Panan Elementary School
Panan, Botolan, Zambales
(1984 – 1990)
Personal Background:
Age : 38 Gender : Female
Birthdate : October 9, 1978 Marital Status : Separated
Birthplace : Zambales, Philippines Citizenship : Filipino
Height/ Weight: 5’3/ 60 kls.
Character References:
Desiree Agapito Bella Cruz
HR Manager Account Manager
First Fenix Technology Corp. Euro Rich Foodtrade Corp.
094******** 091******** / 091********
Chona Dela Cruz
Account Manager
LEYSAM COMMERCIAL INC.
Rizza- Liz Academia-Santos
Signature Over Printed Name