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Customer Service Manager

Location:
Bloomfield, NJ
Posted:
January 02, 2017

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Resume:

Danielle Matthews

*** ***** ****** ***.

Newark, NJ 07103

973-***-****

acx3eq@r.postjobfree.com

TRAINING:

**** **** ******* ******** *******, Hillside, NJ - - a 16 week program (640 hours), providing experience in all phases of food production for cafeteria-style service - - including menu planning, prep work, cooking, baking, serving, wareroom and clean-up; also:

•Nutrition and Sanitation

•High Volume cook/chill, with meals (2300 daily) prepared for 24 Satellite Kids Café Sites

•Catering for in-house events and external clients

•A la carte dining

•Certified by the National Restaurant Association and Educational Foundation as a ServSafe Sanitation Manager (2016)

Experience

01/2014-Present Volunteer Newark, NJ

Penn Station/Various Locations

Coordinated staff to feed the hungry

Managed outreach ministry for hospitals and institutions

Dog registered as companion animal – visits retirement homes

Service the needs of residents by visiting various institutions

Organize volunteers for events and visits to institutions

Manage sponsorship for community special events

02/2013-Present Owner/Caterer Newark, NJ

Sandy Apples

Provide food service for events

Preparing and serving food, staffing bars, setting tables, and attend guest needs

Create menus and budgets for events

Maintain high quality of food serve to guest

Excellent customer service

01/201-01/2015 Short Order Cook Newark, NJ

Pussy Cat Lounge

Grill, cook, and fry foods

Prepared sandwiches and salads

Cooked foods requiring short preparation times according to customer requirements

Cleaned food preparation equipment and work area

Managed inventory

Danielle Matthews

07/2000-11/2011 Case Manager New York, NY

Heritage Health and Housing

Evaluated clients to determine care and other needs and action plans

Facilitated investigations, medical and treatment referrals and ongoing legal proceedings

Worked with agencies and service providers to facilitate case coordination and information sharing

Helped clients and family mak informed decisions

Reviewed treatment goals and resources

Promoted effective and efficient utilization of clinical resources

Education

Professional Training Academy CDAC Newark, NJ

Rivers of Living Water Deacon Newark, NJ



Contact this candidate