Program Manager

Project Manager

Area of Focus: Information Technology

Qualifications Profile

Growth-focused and results-oriented professional, with well-established experience in supervising an IT department, organizing team buildings, and driving substantial cost reductions. Highly capable of overseeing day-to-day operations by applying management procedures and controls, planning and directing program implementation, as well as monitoring and reporting progress. Equipped with articulate communication, negotiation, and interpersonal skills in building positive and long-term business relationships. Expert at resolving complex problems and accomplishing multiple projects toward the achievement of organizational goals and objectives under a deadline-driven environment.

Core Competencies

Applications Configuration

Network Administration

User Needs Assessment

Staff Training and Development

Vendor Relations

Back-up Methods and Procedures

Professional Experience

Confidential, Philadelphia, PA

Director of Technology 2010–Present

Analyze complex business needs to recommend and implement effective technical solutions

Carry out budget administration and technology purchasing for the IT Department, including securing funding for E-rate federal program, accessing all bids, and selecting vendors

Supervise the implementation of the Drexel-CHAD Internship Program

Create and deploy a technical support system for administrators, teachers, and staff

Take charge of administering school website, network operations, school-wide server backup, and regular maintenance, along with evaluation of network security to avoid unexpected data loss

Perform administration, configuration, and maintenance of various systems, such as PrimeroEdge, Hero, OneCall, Destiny, identiMetrics, Snap, Naviance, Educator’s Handbook, AlphaCard ID, and WIN-PAK

Manage overall aspects of PowerSchool, including facilitation of training for teachers and staff

Notable Accomplishments:

Created and utilized professional development modules for PowerSchool, Office365, and Google Classroom

Initiated the implementation of Chromebook technology for teachers, staff, and students

Built a technical support system for administrators, teachers, and staff

Earlier Position Held:

Distributor Computer Systems, Burlington, NJ

Trainer Software Consultant

Additional Experience

Architecture and Design Charter High School, Philadelphia, PA

Computer Applications Teacher 2002–2010

Developed and taught computer curriculum to incoming 9th grade students

Closely monitored and managed computer laboratory, including development and execution of rules and procedures to ensure proper utilization

Served as school technology leader and chaired technology committees

Education

Master of Education

Bloomsburg University, Bloomsburg, PA

Bachelor of Science in Accounting

Pennsylvania State University, University Park, PA

Credentials

Apple Certified Support Professional 10.5: 2008

Administrative I, Supervisor, New Jersey Department of Education: 2006

Instructional II, Accounting 7–12, Business Technologies, 7–12: 2004

Technical Acumen

Microsoft Office Suite (Excel, Outlook, PowerPoint, and Word) PrimeroEdge Hero One Call Destiny

Snap Naviance AlphaCard ID Suite PowerSchool Office365 G Suite Adobe Suite RFID Access Biometrics

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