Sharese D Carter

**** *** **, **** *****, TX ****0

Home: 817-***-****

Cell: 817-***-****

E-mail: acx3ck@r.postjobfree.com

Objective

To obtain a position in professional environment using proven skills in customer service, data entry, administrative capacity, collections, and the opportunity for advancement within the company. Experience:

Ditech, Irving, TX

Bankruptcy Quality Specialist

February 2016- June 2016

● Analyze bankruptcy accounts to ensure the accounting throughout the bankruptcy process was appropriate.

● Make recommendations for the loan adjustments and send request(s) to appropriate department for the release of the loan from bankruptcy

● Reconcile account balances with trustee ledgers and system history ledger

● Review the type of bankruptcy (7, 11 or 13) and ensure we were in compliance with the regulations set forth for these plans

Newbold Advisors, Fort Worth, TX

Bankruptcy Quality Specialist/ Claims Specialist

April 2014-Feb 2016

● Audited and corrected mortgage loans currently in bankruptcy to ensure the debtor is in compliance with the bankruptcy plan and in accordance with the type of bankruptcy filed

● Prepared and filed proof of claim (POC) upon receipt of debtor's notification of bankruptcy

● Audit the trustee ledger and disbursement history and ensured it was in line with what was reported we received and within an expected posting time frame

● Reconcile account balances with trustee ledgers and system history ledger

● Review the type of bankruptcy (7, 11 or 13) and ensure we were in compliance with the regulations set forth for these plans

● Bankruptcy Closer: Review, audit and record on spreadsheet bankruptcy payments received from the Trustee, how they were applied and the date it was received, validate court documents, ensure payments are in accordance with plan and compliance is within Bankruptcy code, review court filings, motions by customer's attorney, prepare motions for relief if accounts become delinquent, properly document all account activity, review active cases for potential future payments and/or reduction of balance, Escalate risk issues to manager.

Bank of America, Fort Worth, TX

Foreclosure Specialist

June 2012-Feb 2013

● Pipeline review of loan files between 20-30 units per month funding no less than 15 units.

● Maintain all correspondence for loan transaction with Realtors, Builders, Title Agents, Borrowers and Third Party Vendors

● Obtain and review all documentation verifying the loan transaction meets all FHA, VA, CONV,USDA guidelines

● Full knowledge of compliance and automated engines and loan guidelines a plus

● Submit loan to closing for final documents to be drawn and work with Title Company on approving a final HUD-1.

● Responsible for reconciling corporate expenses to loan transaction history, review servicing timelines in compliance with HUD guidelines also self curtailing claim if not in compliance.

● Export and format transaction histories calculate and add default month interest data to form, also ensuring accuracy of all dates and amounts are supported.

Saxon Mortgage, Fort Worth, TX

Data Entry / Research Specialist

June 2009-May 2012

● Loan Document Preparation: Enters loan data into document processing software on less complicated commercial and consumer loan products. Prepares and distributes to affiliate bank customers accurate loan documentation on approved loans. Must organize and prioritize incoming loan requests so that response times are met consistently.

● Communicates with affiliate bankers and lending staff to ensure proper selection of loan products and completion of loan documents.

● Loan Documentation Review: Reviews basic loans to determine documents needed to secure the bank's position; reviews the perfected documents to verify accuracy and compliance with regulations and bank policy; enters collateral data into collateral management software; creates exceptions for missing or incorrect documents and set up expiration ticklers via collateral management system in order to accurately provide loan officers with reporting / tracking information. May perform lien perfection filling.

● Provides other support functions or roles. Provides support to affiliate personnel. Computer Skills:

Microsoft Office Suite (Word, Excel, PowerPoint and Outlook) Microsoft Visio and SharePoint, NDC, AS400, AACER Fiserv, MSP, Black Knight Desktop (LPS), Nautilus Imaging Platform, LPS Imaging Platform Education

1982-1986 - O.D. Wyatt, Fort Worth, TX

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