Manager Customer Service
Resume:
Health, Safety & Environmental Management Representative
KEITH BRISTOL
*** ***** **** ****, ******, UT 84078
Skills
Leadership experience
Clear communication skills
Pneumatic tools use
Pressure gauge installation
Client account management
Project management
Exceptional interpersonal communication
Effective leader
Staff training & development
Employee scheduling
Consistently meet goals
Efficient multi-tasker (I wore many hats)
Partnering with cross-functional disciplines
Product development
Conflict resolution
Customer service-oriented
Deadline-oriented
Demonstrated computer skills
Mentoring
Databases Creation & Maintenance
Identifying best practices
Leading large departments
Word processing
Database management
Accurate and detailed
Articulate and well-spoken
Flexible
Proofreading
Maintains confidentiality
Work History
Cameron Surface Systems – 519 E 300 S, Vernal UT
*************@*******.***
Proficient in OSHA Regulations 29 CFR 1910
3 years as a Forklift Operations instructor
Certified Training Specialist in Aerial Lift
Dedicated team player
Project management
CPR certified
Certified First Aid
AED Training
Certified forklift operator
Human resources boot camp training
Human resource laws knowledge
Investigations expert
Records Management Professional
Skilled public speaker
OSHA regulatory knowledge
Process improvements
Cross-training familiarity
Presentations expert
Intuitive people management skills
Proficient in creating and maintaining schedules
Creative instruction styles and techniques
Customer presentations
General building maintenance
Excellent PC computer skills
Superior verbal and written communication skills
Crisis communication
Exceptional attention to detail
PowerPoint presentations
Persuasive communication style
Customer presentations
Works well under pressure
Independent worker
12/2010 to 03/2016
Professional Summary
I was responsible for maintaining Monthly Statistics (for hours of operation) Weekly Safety Meetings (Training & Communications), Monthly Safety Meetings (statistic reporting, observation processing,implementation and interpretation. I am also a Team Player dedicated to meeting tight production schedules and deadlines.
objective status, corrective and preventative action requests, reviews of previous monthly safety
meetings, employee welfare, etc I tracked and maintained D.O.T. Hours of service, health card status,
log reporting to Lee Tran Services. I processed daily, weekly, and monthly inspections. I also submitted a
weekly reports to the facility manager, supervisors, and leads concerning the status of daily logs
I ensured that all D.O.T. vehicles remained in compliance with spot checks and
monthly inspections. I logged this information in our HSE Management System, and filed the documents
accordingly. I worked closely with The Facility Manager, Supervisors and Leads for Hazard Risk Assessment
set-up, review, and maintenance. I also logged these communications to our facility HSE Management
System. I conducted annual environmental evaluations and logged any and all specific changes to our
work process that may have impacted the way we did business. I submitted Management Of Change
logs whenever there were changes to our process. I reviewed new chemicals to be entered into the workplace to assure that our processes did not need to be modified, or were modified to correctly handle them.
I trained employees on how to handle the new chemicals when they entered our work environment, and
updated the safety data sheets as needed, making them accessible to all employees. I would meet with
customers and join their contractor safety meetings to ensure that Cameron was complying with their
customers' needs, in an effort to keep a healthy work relationship. I encouraged and maintain our employee incentive program to assure that all personnel remained fit for duty, and maintained a healthy lifestyle at work, and at home. I was compassionate with the needs of all facility personnel, as I understand a strong work force with a high morale can succeed in an ever-changing industry.
Account Manager 11/2007 to 05/2010
Cameron Surface Systems – 519 E 300 S
Too many items to list briefly, so I'll cover the highlights.
I managed Cameron Surface Systems accounts for ALL of their customers, I oversaw the repair and billing
process for customer property repairs. I managed the rental for our facility (tracking its utilization, repairs,
etc I reported to my Facility Manager on a weekly basis so that he could accurately forecast revenue
to report to his superiors. I arranged quotes for customers, and oversaw that invoices were correctly billed and customers were not charged more than what was necessary. I tracked over fifty plus Frac Trees for Exxon Mobil, and made sure they were repaired and returned to the customer in a timely fashion. I also was responsible for billing for each asset on every piece of equipment. I made sure that all the equipment was tracked from location to location, and was a founding member of the RFID process for our company.
Service Technician IV 12/2004 to 05/2010
Cameron Surface Systems – 519 E 300 S
Wellhead assembly, high pressure testing, valve assembly & repair, installation of wellheads, casing heads,
mandrel & manual casing hangers, tubing head, production trees (including lubricators), I was a trainer for
new service technicians, and aided with the Short Service Employee Program at Cameron Surface Systems for
several years.
Industrial Radiographer Level II 02/2000 to 06/2004
Utah Inspection – 1348 S 1500 E, Vernal, UT 84078
I supervised and managed a crew for Utah Inspection. As an industrial radiographer I learned to develop,
and interpret Exposures (film) I was trained in radiation safety, and have a clear understanding of the
laws that pertain to Utah, Colorado, and Wyoming. I have four years of experience following pipelines
and gas plant construction. I had my Level 2 certification for Industrial Radiography, and was a lead
supervisor for the company. I was deployed for weeks and months at a time, I don't miss the travel. But
I enjoyed the work immensely.
Certifications and Specialized Training
OSHA 511 certified
H2S certified
CPR certified
First Aid certified
Safeland USA training
Certified Forklift Operator
Certified Training Specialist in Aerial Lift
Human Resources boot camp training
Education
GED: 2004
Uintah High School - 1880 W 500 N, Vernal, UT 84078
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