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Administrative Assistant Medical

Houston, Texas, United States
January 04, 2017

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Diana Daigle

***** ********* ****, ***. ***

Houston, TX 77077

832-***-**** (alt. number)


I am a focused professional with 10+ years’ experience in office environments. I am serving as principal point of contact and liaison for clients, vendors and between management. I am also highly knowledgeable in the management of daily office operations. I am flexible, diligent and organized with a superior work ethic.


Houston Community College, Houston, TX January 2009 - Present

Major: Paralegal Technology

Work Experience

Condon Claims, Inc.

Administrative Assistant, January 2014 to March 2016

Provided administrative support to the managers and staff

Prepare travel arrangement and itineraries for staff and claimants.

Managed and negotiated reductions with providers on medical invoices per various states’ fee schedules.

Entered medical payments into the claims system for payment processing

Provide the medical providers with payment status of invoices.

Assisted adjusters claim by obtaining necessary medical documentation

oProviding medical timeline on claims and research as needed.

Geostock Sandia

Administrative Assistant, February 2011 - December 2013

Offered outstanding professional support to all clients and staff.

Maintained and organized electronic and paper files

oOther general administrative clerical duties.

Prioritized and managed multiple projects simultaneously in a timely manner.

Responsible for front desk receptionist duties

Creating travel itineraries for department staff members.

Assisted Geologists and Engineers with scanning and electronic filing maps.

Calton Staffing Agency

Administrative Assistant, February 2009 - February 2011

Mail distribution



oAnswering telephone

Copying and scanning documents to electronic claims file

Scheduling travel arrangements

Hercules Offshore

Administrative Assistant, September 2008 – February 2009

Provided assistance to adjusters with claimants, doctors, investigators

Scanning document attachments for claim files.

Supported medical providers with payment status of invoices.

Responsible for mail distribution,


oAnswering phones



Claims Processor July 2002 – September 2008

Prepared monthly audits and status reports to be sent to:



oRisk Department.

Sent/prepared weekly reporting of new claims to Accounting & Benefits.

Coded invoices for accounts payable

Set-up new claim files

Input claims data in system

Set adjuster initial diaries

Set reserves as directed by adjusters

Set up litigation information in the system when case is litigated

Followed up on receipt of accident reports;

oForeign and domestic

Tracked and reported twice a month on Jones Act Maintenance to all concerned parties.

Maintained company records stored at offsite facilities.


Microsoft Office Applications

File Net


Techno Claims

Marsh Stars




Family Law

Texas Civil Litigation

Pro Docs

Will & Trusts

Travel Arrangements

Criminal Law

Business Organization




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