Customer Service Microsoft Office

RENEE S. LATHAM

Detroit, MI *****

Cell 313-***-****

*************@*****.***

Objective Seeking a position as a housekeeper utilizing my 16 years of customer service experience to obtain and maintain a full time position with a company that allows for career advancement.

Highlights of Qualifications

16 years of exceptional customer service experience

Microsoft Office Experience

Uncommon enthusiasm and excellent at team relationships

Superb interpersonal skills

Highly skilled at anticipating, pinpointing and fulfilling guests needs’

Education

Kaplan Career Institute Detroit, MI

Medical Assistant Program in Nursing, Some Courses 2008

Redford High School Diploma Detroit, MI

Experience

June 2015 - Current Taco Bell Cashier Inkster, MI

Greeted customers as the entered the facility to place an order

Took orders according to patients request

Cooked orders upon customer placing order

Received payments from customers in cash, credit or debit to process transactions

07/2003 to 07/2012 CVS Pharmacy Store Coordinator Hamtramck, MI

Answered customers' questions about merchandise and advised customers on merchandise selection

Requisitioned merchandise from supplier based on available space, merchandise on hand, customer demand and advertised specials

Stocked shelves, racks, cases, bins and tables with new and transferred merchandise

08/2002- to 07/2003 Baker Square Waitress/Hostess Birmingham, MI

Informed customers of daily specials.

Explained how various menu items were prepared, describing ingredients and cooking methods

Stocked service areas with supplies such as coffee, food, tableware, and linens

Escorted customers to their tables

Removed dishes and glasses from tables and counters, and took them to kitchen for cleaning

Nursing Skills

Phlebotomy, Vital Signs, EKG’s

Injections, Patient Charting, Urinalysis,

Managing Patients Records

HIPAA Compliance

References: Available upon request

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