Donald Mauk
**** **** ****** ****, *****, Ohio **130
216-***-**** *****@*********.*********:*****@*********.***
mailto:*****@*********.***
VALUE STATEMENT
Driven Operations and Project manager with experience in logistics and supply chain management, Six Sigma Black Belt trained, Six Sigma Lean and 5S trained. Proven results in national and international export sales and marketing.
PROFESSIONAL EXPERIENCE
Linde Gas North America, LLC, Cleveland, Ohio October 2000 to July 2016
Performance and Productivity Project Manager July 2015 - July 2016
●Project Manager for the Regions Americas cylinder supply chain group, focused on production and distribution growth
●Measured performance productivity improvement against process requirements
●Aligned improvement projects to close performance shortfalls
●Identified and managed resources, including cross-functional team members, to successfully execute projects and ensure sustainability
●Focused on project execution and replication opportunities across regions - North America, South America, and Caribbean to drive growth and performance savings
Re-engineering Project Manager September 2011 - June 2015
●Project Manager over the Leadsite Program. Led the Leadsite Program with a target of gap savings estimated at USD 3M, and over the course of 3.5 years registered gap savings for cylinder supply chain in excess of USD 13M.
●Performed assessments relating to “Make and Deliver” efficiency processes and implemented action plans to ensure site compliance and implementation of best operating practices.
●Planned, implemented and analyzed process improvement needs and tracked savings in gap savings improvement model
●Cultivated a culture of continuous improvement with emphasis on sustainability
Plant Manager for LifeGas July 2003 - August 2011
●Responsible for the production and distribution of pharmaceutical grade medical gases and directed production volume increases from 24,000 cylinders filled per month to 64,000 cylinders filled per month to meet new business demand.
●Assured strict compliance standards to meet FDA and current Good Manufacturing Practices (cGMP)
●Supervised 23 employees including distribution supervisor, drivers, and production personnel to strict adherence to safety, health, environmental, quality standards and to assure compliance to all FDA and State BOP, DOT, and OSHA related regulations
●Ensured outside sales activities and budgets relating to homecare and long term care accounts for accounts under $10K per year (physicians, veterinarians, Fire/EMS, dental offices).
●Strict review and monitoring of center P&L, relating to sales revenue and EBITA budgets and goals
Project Manager- Linde Medical Gases and Services February 2002-June 2003
Tasked with the safe and timely opening and commissioning of eight dedicated medical gas filling facilities
●Responsible for finding leased space, handled lease negotiations, obtained city zoning permits, assured compliance to local, state, and national fire and hazard material codes and criteria, hired employees, conducted safety training, coordinated contractors involved in construction, equipment installations, and validation of equipment
Customer Service Representative for Linde Medical Gases and Services October 2000-January 2002
Performed inside sales and account receivables collections activities. Promoted to Project Manager and joined Operations when dedicated medical filling facility expansion was implemented by Linde Gas
RHI America, Inc., Cleveland, Ohio (formerly North American Refractories Co.) March 1989 to June 2000
Export Sales Manager and Group Leader 1993 to 2000
Export sales manager for the cement/lime refractory inside sales group for the North American market segment, consisting of eight dedicated representatives with an annual sales budget $37M. Grew export sales from 4M to 12M USD over a three year period. Relevant duties included: responding to customer inquiries, preparing quotation proposal packages, processing orders, expedition of export documentation, coordinating shipments and documentation with freight forwarders and customers, processing letters of credits and drafts, and preparation of sales reports and forecasts.
Key User and Sales/Distribution team member-SAP R/3 Sales Distribution module during system implementation. Specialist and trainer in delivery process and master data creation and maintenance.
Supervised the daily activities of other sales administrators in capacity as Group Leader.
Close interaction with internal departments, including plant operations and scheduling, transportation, purchasing, engineering, finance, and technical services.
Involvement in establishing standard operating procedures for contract review requirements and record retention policies, required for successful ISO-9002 Certification.
Vast logistics experience routing containerized cargo, with product consolidation from multiple sites.
TRAINING
Six Sigma Black Belt Training
Six Sigma Lean and 5S Review
Frontline Situational Management, Relationship Selling Skills
Incident and Investigation Analysis/ Root Cause Analysis
International Air Transport Association (IATA), International Maritime Dangerous Goods (IMDG)
Export Documentation, Letters of Credit and Drafts
Individual Cylinder Control (ICC)
Lockout/Tagout, Hazardous Work Permit Issuer
SAP PJE, SAP R/3, SAP R/2
EDUCATION
Cleveland State University, Cleveland, Ohio
Bachelor of Arts in Promotional Communications Minor in Business June 1987
Chanel High School June 1982