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Customer Service Sales

Location:
Bengaluru, Karnataka, 560001, India
Salary:
1500
Posted:
January 04, 2017

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RESUME

Career profile

Enthusiastically seeking a challenging and leading position in a demanding and task oriented organization, which would allow me to utilize my abilities and proficiency in a business development organization

Core competencies

Customer Service: Interacts in a professional and courteous manner, Anticipates and meets customer needs in all situations,

Establishes productive and professional relationships with internal and external customers.

Communication Skills : Values keeping self and others informed; Ability to clearly and articulately convey information in a casual or formal situation, Demonstrates excellent customer service skills in situations requiring a balance of patience and persistence in determining the customers' needs, directing the customers appropriately and using discretion when listening to sensitive information.

Technical/Computer/Office Skills : Proficient on current computer systems/programs; maintains and manages pertinent information; creates documents, spreadsheets and other related documents; Knowledge and experience working with Microsoft Office (Excel, Word, and PowerPoint).

Professional experience

Al-Musbah (Saudi Arabia)

From: Dec 2012 - May 2015

Designation: Customer Executive.

Responsibilities and Roles

Record sales and order information and report the same to the sales department.

Maintains quality service by establishing and enforcing organization standards

Review their own performance and aim at exceeding their targets.

Maintaining accurate records.

Reviewing sales performance.

Stock checking, Allocating staff members.

Co-ordinating with ware house regarding availability and damaged products.

United Electronics Ltd. (Muscat-Oman)

From: Aug 2015 - Aug 2016

Designation: Warehouse Co-ordinator.

Responsibilities and Roles

Picks-up product by monitoring production, loading and moving product.

Stores product by designating storage areas; adjusting storage areas according to production and shipping requirements, updating location database.

Prepares product for shipment by verifying location, directing movement to staging area, resolving problems.

Verifies product inventory reports by comparing logs and reports, adjusting entries.

Documents actions by completing forms, reports, logs, and records; maintaining databases.

Monitors inventory by completing counts as required.

Accomplishes distribution and organization mission by completing related results as needed.

Academic qualification

Diploma – Accounting Package – Computer Applications - C, C++ – Bangalore.

S.S.L.C - Karnataka Syllabus – From Aditya English high school – Bangalore.

Declaration

“I hereby declare that the above information’s are true to best of my knowledge.”



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