CURRICULUM VITAE
PERSONAL DETAILS
Name: Chiragkumar Patel
Address: City Light Society, Parle Point, Surat, Gujarat-395007
Mobile: +91-960*-***-***
E-Mail: ******@*****.***
PERSONAL SUMMARY
A well organized and careful listener with genuine interest in solving the customer’s problem
Excellent in providing customers with advice pertaining to the upkeep and care of their cars
Proficient in dealership service shop and serves as the liaison between the customers and the mechanic
Skilled in bringing a wealth of technical and mechanical experience to the job as well as customer service skills
Proficient in routine auto maintenance work estimate and troubleshooting
Well versed with the mechanism of a car
QUALIFICATION
Diploma of Business Management
Menzies Institute of Technology (Melbourne, Australia)
Certificate IV in Automotive Technology
Menzies Institute of Technology (Melbourne, Australia)
Certificate III in Automotive Technology
Menzies Institute of Technology (Melbourne, Australia)
Diploma Automobile Engineering
Dr. S. & S.S.G. College of Engineering Technology (Surat, India)
EMPLOYMENT HISTORY
Technician
Mahindra President Motors (Surat, India)
Summary of Responsibilities/Duties:
Servicing vehicle as per customer specification or service schedule and inspecting vehicle replaceable components
Recording the faulty/replaceable components on the job card and reporting to supervisor
Ensuring the correct specialist tools are used to carry out repairs
Carrying out inspections for faults and reconditioning the vehicles to make it road worthy
Stripping, fitting and replacing faulty components on vehicles
Liaising with co-worker and supervisor for servicing the vehicle as per schedule
Making sure the work bay and workshop is tidy and safe to work in
Carrying out test drives on vehicles to diagnose existing faults
Investigation faults using special mechanical tools and diagnostic equipment
Ordering or picking up parts from inventory store
Checking every critical part of a vehicle, including belts, hoses, plugs, and brake and fuel systems
Service Advisor
Mahindra President Motors (Surat, India)
Summary of Responsibilities/Duties:
Assisting the customer and get to know their problems
Assisting in test drive for understanding the problem
Maintaining a chart of the problems of the car
Securing the documents while taking the car from the customer
Suggesting the clients for the maintenance of the car
Attending the calls of inquiry
Machine Supervisor/Assistant
Salad Fresh (Broadmedows, Australia)
Summary of Responsibilities/duties:
Worked on high speed VFFS (Vertical Form Fill Sealing) machine and Multi Head Weigher
Operating computerised monitoring system to adjust product speed, bag length, sealing time, product weight and temperature to ensure quality and optimised productivity
Monitoring the machine in timely manner and making adjustment to avoid any breaking down and maintain smooth flow of the process
Performing regular checks on the parts of machinery and reporting replacement parts to company’s engineer wherever necessary
Making sure the processed products are as per desired quality or making adjustments to machine to improve the quality
PERSONALITY TRAITS
Genuine interest in solving customer's problems
Excellent communication skills in verbal and written both
Strong client facing skills
Good knowledge of the automobile
Well versed in basic use of computer
REFEREES
Available upon Request