Customer Manager

Kaneesha Jones

***** ******** ********

North Little Rock, AR. 72117

501-***-****

***********@*****.***

Objective

To obtain a job in a well-established company that will utilize my detail oriented skills, expand my potential and offer opportunity for advancement.

Experience

Comcast N. Little Rock, AR.

Sales Consultant 08/2013-01/2015

• Setup and assist Customers with new services

• Resolve and answer Customer’s Concerns or Issues

• Process Customer Payments Balance/Handle Cash

AT&T Little Rock, AR.

Customer Assistant 09/2011-08/2013

• Answered inbound calls received in the call center

• Assist customer with computer technical support concerning their internet service with AT&T.

• Notate all customer interactions into AT&T database

• Telephone Operator

.

David’s Bridal N. Little Rock, AR.

Shipper/ Receiver Manager 09/2009-11/2010

• Open and prepare the business for daily retail

• Delivered store’s cash deposits to bank

• Process incoming and outgoing store inventory

• Process customer’s orders

• Communicate with business headquarters regarding inventory

• Serve as bridal consultant when needed

• Communicate with customers regarding incoming and outgoing orders

David’s Bridal N. Little Rock, AR

Bridal Consultant 10/2008-09/2009

• Assist Customer with bridal needs

• Notate bridal selections into David’s Bridal database

• Write and mail out Thank You cards

• Answer telephones

• Filing

• Promoted to Shipper/Receiver Manager

Education

Parkview Arts/Science Magnet High School Little Rock, AR. High School Diploma May 2008

Pulaski Technical College N Little Rock, AR. Paralegal Studies Coursework

Eastern College of Health Vocations Little Rock, AR.

Dental Assisting Coursework

SKILL

• Experienced in Microsoft Office (Word, Outlook, Power Point, Excel)

• Computer and Internet literate.

• Fast typist 75 WPM

• A Flexible, Cooperative, hard worker, team player and reliable.

• Strong Communication skills.

• Data Entry

• Filing

• Counter Sales

• Capable of operating a copier, fax machine and scanner

• Experienced on both Windows and Macintosh computers

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