Customer Service Sales

Kristen Holmesley

*** **** ***** **. ************, SC 29680

Cell: 864-***-****- ********@*****.***

Summary

Organized and detail-oriented with six years of customer service and cash handling experience. Proficient in multiple software programs including Microsoft. Enjoys working with clients and creating a professional rapport. Very hardworking and dependable.

Highlights

Exceptional customer service

Inventory background

Cash dispenser operation

Currency and coin counter

Reliable

Excellent communication skills

Friendly

Energetic

Approachable

Flexible

Team player

Organized

Strong work ethic

Authorized to work in the US for any employer

Work Experience

Integrated Health and Wellness

Office Manager

Greenville, SC

July 2016 – Current

Responsibilities:

Payroll

Maintaining a clean workplace

Assisting the doctor with medical records and patients

Entering Patient Paperwork into Computer system

Scheduling/Answering Phones

Referring patients to lab testing facilities

Billing Patients

Monthly AR/ Expense Reports

Maintaining inventory of supplements, test kits, and office supplies

Skills:

Experience with processing payroll through paycor

Excellent navigation of Dr. Chrono system

Knowledgeable of google calendar and Excel

Experience in a healthcare setting

References:

Dr. Jonathan Sharpe 803-***-****

Kristin Kennedy 864-***-****

Havertys

Office Assistant

Greenville, SC

October 2014-July 2016

Responsibilities:

Process payments and sales.

Run daily reports.

Processed customer pickups and returns.

Assist customers in the store to locate merchandise.

Organizing and filing AR documents.

Providing excellent customer service.

Skills Used:

Learned Bosa Nova system along with additional computer programs including Sales Center.

Proficient in Microsoft.

References:

Assistant General Manager Ed Toshach 864-***-****

Sales Associate Susan Conrad 864-***-****

Merry Maids

Office Assistant

Greenville, SC

March 2014 to October 2014

Responsibilities:

Answering customer calls.

Bidding on house cleaning services.

Scheduling cleaning and estimates.

Inventory

Creating daily schedules and teams.

Service Quality Calls.

Providing excellent customer service.

Smart Styles

Hair Stylist/Product Sales

Travelers Rest, SC

August 2013 to February 2014

Responsibilities:

Create a personable relationship with all clients.

Keep work stations maintained and clean.

Schedule appointments.

Update and maintain customer information records.

Operate cash register to receive payments from patrons.

Develop new hairstyles and techniques.

Help clients achieve their desired look and promote good hygiene.

Bilo

Customer Service/Cashier

Travelers Rest, SC

September 2010 to August 2013

Responsibilities:

Balanced daily cash deposits and bank vault inventory with a zero error rate.

Assembled in-store marketing displays.

Processed cash withdrawals.

Trained employees on cash drawer operation.

Processed treasury, tax and loan payments.

Delivered prompt, accurate and excellent customer service.

Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.

Prevented store losses using awareness, attention to detail and integrity.

Developed highly empathetic client relationships and earned reputation for exceeding sales goals.

Cross-trained and provided back-up for other customer service representatives when needed.

Computed accurate sales prices for purchase transactions.

Worked as a team member performing cashier duties, product assistance and cleaning.

Education

Travelers Rest High School

Travelers Rest, SC

Graduated 2013

High School Diploma

4.0 GPA

Ennery Career Center

Greenville, SC

Graduated 2013

Certificate in Cosmetology

4.0 GPA

Greenville Technical College

Currently Enrolled- Graduating in 2018

Associates Degree in Health Science

Sonography Program

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