Customer Service Administrative Assistant
Resume:
Julie Pope
Elkton, VA 22827
*********@*****.***
Summary
Skilled Assistant Manager/Administrative Assistant with a drive to deliver exceptional service.Doing so by acquiring excellent customer, leadership and administrative skills through 20+ years experience. Highlights
● Recruiting potential employees ● Multi-line telephone ● Critical Thinking
● Effective coaching techniques ● Maintaining People Matter ● Microsoft outlook
● Microsoft Word ● Excel ● Upload new hire files
● Exceptional customer service ● Data Entry ● Scheduling
● Maintain and secure
confidential information
● Assist new hires with questions
and concerns
● Inventory
● Leadership
● Financial Management
● Filing, faxing, email,
scanning
● Maintaining People Matter
● Cash Handling Procedures
● Maintaining accurate
financial records
● Attention to detail
● Ordering of supplies throughout
the store
including office
Experience
IHOP/CFRA
Harrisonburg, VA
Assistant General Manager
● Outstanding customer service
● Maintaining an A ranked store with highest volume and smallest store in VA, soon to become a training store for General Manager and Assistants
● Trainer with exceptional in depth training course to give team members knowledge of job description, safety and sanitation, company policies, and SOPs before setting them out on their own
● Coaching up team members therefore less turnovers and more productivity
● Inventory management
● Financial Management
● Ordering food, china, linen, office supplies, and training materials DLG
Troy, OH
No Phone, Temporary Job
Administrative Assistant to Field Supervisor
● New hire orientation
● Inventory
● Typing Memos and preparing project progress sheets to home office POPE
Rays Diner
Elkton, VA
closed
Front of House Manager
● Conducting interviews, training,
● Scheduling
● Stocking, Cleaning, and customer service
Security Concepts National Alarm ( now Vector Security) Harrisonburg, VA
Administrative Assistant
● Dispatching technicians
● Special projects
● Troubleshooting alarm both commercial and residential
● Filing and maintaining confidential files
● Registered with DCJS (is expired now)
● Answering multi-line telephone
● Data entry
● Ordering office supplies
Contact this candidate