Quality Assurance Sales
Resume:
Jen Warnow
********@**********.***
Summary
Client-focused professional skilled at multi-tasking and meeting tight deadlines. Ready to be at my forever career.
Skills
Fast learning
Self Starter
Perform well in high-demand, fast-paced environments
Customer friendly, Client satisfaction
Experience with many different personalities.
Problem resolving
Education
Kansas State University
Study Communications
Marketing, Public Relations and Journalism coursework
Coursework in Business, Communications and Advertising
Presentation Skills workshop
Marketing and Advertising coursework
Kaw Area Tech School
Study Surgical Technology
3.8 GPA
Coursework in Biology, Clinical Chemistry and Microbiology
Coursework in Clinical Research and Hemostasis
Experience
Onaga Hospital Registration Clerk
Nov 2016– Current
• Responsible to register the patients who come to the hospital.
• Handle inquiries and patient intake.
• Maintain updated bed ability and facility services information.
• Ensure all papers are properly filled out and input into system.
• Maintain daily schedules.
• Enter and verify that all patient demographics and billing information correctly entered/verified at time of check in.
• Process encounters daily for and balance to co-payments.
• Collect balances due at time of check in.
• Participated in unit based Quality Assurance Program.
• Obtain signed statements.
• Record payments.
• Frequently commended for maintaining the safety, respect and dignity of residents.
• Coordinated with doctors and registered nurses to develop care plans for patients.
• Perform insurance data entry.
• Maintained all confidential personnel files, licensing and CPR compliance records.
• Contact nurses and doctors about surgeries and meetings.
• Ensured HIPAA compliance.
• Perform tours.
• Provided caring companionship to elderly and developmentally disabled patients.
Traveling Surgical Technician--Contract
Aug 2016– November 2016
Helped physicians examine and treat patients by assisting with instruments, injections and suture removal.
Prepared operating room for all surgeries insuring all equipment was sterile and in proper working order.
Performed many different surgeries, from delivering babies, fixing broken bones, heart valves, amputations.
Assisted surgeon with all aspects of the surgery.
Made appropriate interventions by reading and interpreting fetal heart monitors.
Supported patients with customized patient teaching tools.
Assisted physicians in focus studies on subject of prenatal care.
Delegated staff tech duties.
Participated in unit based Quality Assurance Program.
Ensured efficacy of treatments through monitoring of treatment regimens.
Provided treatment within scope of practice as defined by state law.
Frequently commended for maintaining the safety, respect and dignity of residents.
Coordinated with doctors and registered nurses to develop care plans for patients.
Cleaned and sterilized instruments and disposed of contaminated supplies.
Maintained all confidential personnel files, licensing and CPR compliance records.
Escorted patients to examination rooms and prepared them for physician exams.
Ensured HIPAA compliance.
Worked as part of team to execute proper care of body mechanics and safety of patient.
Provided caring companionship to elderly and developmentally disabled patients.
Destination Fun Travel
July 2016– Current
(became my own LLC)
Addressed customer questions and concerns regarding products, prices and availability.
I am proficient in MS Office Applications (Word, Outlook, Excel, PowerPoint)
Consistently secured new accounts.
Trained sales teams on educational products at seminars and special events. Developed and expanded existing customer sales by joining activities in the community and getting involved.
Worked closely with company executives to identify new business opportunities, securing potential growth.
Delivered exceptional account service to strengthen customer loyalty.
Planned travel arrangements for Care Travel Owner.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Designed electronic file systems and maintained electronic and paper files.
Served as central point of contact for all outside vendors needing to gain access to the building.
Made copies, sent faxes and handled all incoming and outgoing correspondence.
Created PowerPoint presentations used for business development with clients. Organized files, developed spreadsheets, faxed reports and scanned documents. Planned and executed promotional events.
Kept all client files up to date and accurate.
Logging of all notes with clients in the database.
Create and distribute invoices
CARE Travel
July 2015– July 22, 2016
Addressed customer questions and concerns regarding products, prices and availability.
I am proficient in MS Office Applications (Word, Outlook, Excel, PowerPoint)
Consistently secured new accounts.
Trained sales teams on educational products at seminars and special events. Developed and expanded existing customer sales by joining activities in the community and getting involved.
Worked closely with company executives to identify new business opportunities, securing potential growth.
Delivered exceptional account service to strengthen customer loyalty.
Planned travel arrangements for Care Travel Owner.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Designed electronic file systems and maintained electronic and paper files.
Served as central point of contact for all outside vendors needing to gain access to the building.
Made copies, sent faxes and handled all incoming and outgoing correspondence.
Created PowerPoint presentations used for business development with clients. Organized files, developed spreadsheets, faxed reports and scanned documents. Planned and executed promotional events.
Kept all client files up to date and accurate.
Logging of all notes with clients in the database.
Create and distribute invoices
Traveling Surgical Technician--contract
May 2007– Aug 2015
Helped physicians examine and treat patients by assisting with instruments, injections and suture removal.
Prepared operating room for all surgeries insuring all equipment was sterile and in proper working order.
Performed many different surgeries, from delivering babies, fixing broken bones, heart valves, amputations.
Assisted surgeon with all aspects of the surgery.
Made appropriate interventions by reading and interpreting fetal heart monitors.
Supported patients with customized patient teaching tools.
Assisted physicians in focus studies on subject of prenatal care.
Delegated staff tech duties.
Participated in unit based Quality Assurance Program.
Ensured efficacy of treatments through monitoring of treatment regimens.
Provided treatment within scope of practice as defined by state law.
Frequently commended for maintaining the safety, respect and dignity of residents.
Coordinated with doctors and registered nurses to develop care plans for patients.
Cleaned and sterilized instruments and disposed of contaminated supplies.
Maintained all confidential personnel files, licensing and CPR compliance records.
Escorted patients to examination rooms and prepared them for physician exams.
Ensured HIPAA compliance.
Worked as part of team to execute proper care of body mechanics and safety of patient.
Provided caring companionship to elderly and developmentally disabled patients.
***I was a traveling surgical tech for 5 years I traveled the country doing these same duties at different locations across the country!
Thank you for your consideration and I look forward to talking and discussing what attributes I can bring to the BNSF family. I would love to be a part of such a great company and experience all that it will teach me.
Sincerely,
Jenifer Warnow
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