PUSHPARAJ. K No. ** P. V. Vaithyalingam Road,
Contact: +919********* Old Pallavaram, Chennai- 600117
E-mail: acx2tp@r.postjobfree.com
OBJECTIVES
To be part of a progressive and professional organization with challenging
responsibilities and opportunities to utilize my strength and skills towards organization
and to make recursive career growth.
ACADEMIC DETAILS
BOARD / PERCENTAGE
COURSE INSTITUTION / UNIVERSITY BATCH
UNIVERSITY OF MARKS
S.I.V.E.T. College, Madras
B.Com Gowrivakkam, Chennai University 2008 50%
St.Mary’s Matriculation Higher
XII Secondary School, Pallavaram State Board 2005 77%
Chennai
St.Mary’s Matriculation Higher
X Secondary School, Pallavaram State Board 2003 61%
Chennai
SOFTWARE SKILLS
OPERATING SYSTEM : Windows 98/2000/XP/07
•
• OFFICE TOOLS : MS-Office Word, Power point, Excel
TECHNICAL SKILLS
Lower in Type Writing (English)
•
CAREER SUMMARY
5+ years of operational experience in BPO with exposure to planning, organizing,
handled multiple clients, quality control and data-analysis. I come with strong analytical,
communication Account Opening & KYC skills, confident and ability to lead and getting
along with people and contribute to the organization.
PROFESSIONAL EXPERIENCE
Serco Global Service (Non-voice) Period: Feb’2011 to Till Date
Client: Barclays PLC Bank, UK
Designation: Senior Customer Service Executive
Project: Retail Banking Account Opening, KYC (RBAO)
PROJECT DESCRIPTION
RBAO is a part of the DataProgramme within Business, has been initiated to deliver the
outsourcing of Local Business Account Opening Activity. Know Your Customer (KYC)
& Account Opening (AO) are RBAO’S mission critical Sub- Processes. The goal of the
project is to “Deliver an operationally complaint to (Financial Services Authority’s
regulations) and efficient account opening at optimal reduced cost”.
RESPONSIBILITIES: Account Opening Controller & KYC
• Responsible for (AO) Account Opening document checks and on account being
opened at processing stags.
• Responsible for conducting full analysis/Investigations on all types of accounts
from Low to High Risk countries for all group and Analyze high risk wire
transaction activity and provided final approval of investigative case analyses
utilized for SAR preparation and filing.
• Investigated individual and corporate financial activities suggestive of possible
anti-money laundering.
• Conduct due diligence inquiries on individuals, firms and organizations suspected
of money laundering crimes and terrorist financing crimes, utilizing research and
analysis of public records, commercial databases, global media sources and the
internet.
• Completes pre-assigned tasks and specific projects such as reviewing all high and
medium risk transactions for a specific customer.
• Documenting investigations and its results, and providing initial
recommendations and dispositions with supporting reasons.
• Ensure that all required KYC information and documentation for new and
existing customer is complete and accurate.
• Escalate high risk negative information in accordance with bank policies.
• Assist the sales team in account opening process and outlining the necessary
details to complete KYC profiles.
PERSONAL SKILLS
• Decision-making
• Leadership quality
• Straight forward
HOBBIES
• Reading books
• Listening songs
• Chatting with friends
PERSONAL DETAILS
Name : Pushparaj. K
Father’s Name : Kothandaraman. V
Date of Birth : 11/07/1987
Sex : Male
Languages Known : English and Tamil
Nationality : Indian
DECLARATION
I hereby declare that the information given above is true to the best of my knowledge.
Date: Signature
Place: Chennai (PUSHPARAJ. K)