Business Process, Project Manager, Change Management, Business Analyst

PROFILE

Established business professional with over 25 years of retail experience in

development and operational roles. Demonstrated ability to lead high performing teams through complex merchandising and supply chain projects. Passionate about business process, instructional design, and change management. Proven track record working cross-functionally. Strong communication skills with the ability to simplify complex concepts. linkedin.com/in/LorriJacksonBPM

EXPERTISE

Leadership

Business Process

Management

Instructional Design

Project Management

Change Management

System Administration

Retail Supply Chain

Operations

Assortment Planning

Merchandise Planning

Store Merchandise Planning

User Experience

EXPERIENCE

DSW, INC. / Columbus, OH / 2012 – 2016

Director, Merchandise Initiatives

• Led the Business Process team responsible for the improvement of business processes across merchandising and supply chain

• Operated in a seamless capacity as both leader to internal and external resources as well as individual contributor developing the pre- and in-season assortment planning business process on the $21 million JDA Assortment Planning program

• Responsibilities included extensive documentation and instructional design including the facilitation of end user training

• Developed persuasive communication mediums designed to educate on process and technology as well as shift beliefs and behaviors regarding assortment planning

• DSW designated as JDA 2015 Real Results Award finalist for AP Director, Item Planning / 2010 – 2012

• Managed the Planning Analyst team responsible for the pre- and in-season management of select customer choices (style/color) for all footwear and accessory merchandise categories

• Project sponsor and lead business process developer for the Item Planning initiative using JDA Enterprise Planning

• Transformed the core item program from 300 to over 700 choices and paved a path for a future sustainable assortment planning program Director, Merchandise Operations / 2003 – 2010

• Led the System Administration team through numerous Supply Chain program initiatives including the implementation of JDA Enterprise Planning

(Merchandise and Store Planning), JDA Advanced Allocation, and an in-house excel-based assortment planning application

• Managed the Purchase Order Management team responsible for all merchandise purchase order creation and maintenance

• Collaborated daily with merchandising, supply chain, and IT associates to deliver solutions to support the DSW strategy

• Significant supply chain contributor supporting the business model migration from 125 close-out stores to a top footwear retailer operating 480 stores including a significant on-line presence

• JDA Special Interest Group Chairperson, Enterprise Planning, 2003-2007 614-***-****

**************@*****.***

303 Tack Court

Delaware, Ohio 43015

EDUCATION

BACHELOR OF SCIENCE,

Zoology

The Ohio State University,

Columbus, Ohio

1985 – 1989

Lorri jackson

LORRI JACKSON

SKILLS

JDA Assortment Planning

JDA Enterprise Planning

JDA Advanced Allocation

Process Mapping

Agile Project Methodology

Microsoft Office, specifically:

Microsoft Excel

Microsoft OneNote

Microsoft PowerPoint

Microsoft Project

Microsoft Visio

Microsoft Word

EXPERIENCE (CONTINUED)

JDA SOFTWARE GROUP, INC. / Columbus, OH / 2001 – 2002 Project Manager

• Responsible for the project management of Arthur Rapid and Demand Planning Intellect implementations

• Facilitated discovery and design sessions to ensure requirements were met at the time of project delivery

• Managed project plan and project resources to deliver projects on time and on budget

Applications Consultant / 1998 - 2001

• Responsible for the design and customization of both merchandise and store planning applications using the JDA Arthur Planning suite

• Held both functional and technical roles while participating in all activities in the project lifecycle

• Provided extensive documentation throughout the project and at hand- off to enable sustainability of the applications at project close

• Retailers include but not limited to Starbucks Coffee Company, Inc., Pier 1 Imports, Best Buy Co., Inc., Kohl’s Stores, VF Corporation, and Dollar General Stores

LEVI’S ONLY STORES, INC. / Columbus, OH / 1997 - 1998 Business Analyst, Merchandise Systems

• Responsible for the design, development, testing, and administration of the Arthur Planning application

• Primary liaison between the business user community and IT

• Developed comprehensive merchandise hierarchy to identify market trends and enable users to develop actionable merchandise plans

• Designed and developed merchandise reports using Intelligent Query

• Created markdown projection process and reports used by merchants LANE BRYANT / Reynoldsburg, OH / 1989 - 1997

Allocation Manager Merchandise Allocator Group Leader

• Managed merchandise allocation team for three departments accounting for over one third of the company’s sales volume

• Developed and maintained class level store plans using Chuck Miller Merchandise Management System

• Subject matter expert and new associate trainer

• Managed and analyzed promotional price changes, store events, special floorsets, and merchandise tests

• Developed color and size buying proposals for merchant team REFERENCES

Available Upon Request

Contact this candidate