Deborah Kaye Baugh

acx2rl@r.postjobfree.com

Cell: 405-***-****

Professional Objective

A position with a company that can utilize my many years of Customer Service and Collections experience to excel and grow within the company

Summary and Qualifications

Over 25 years of experience in Customer Service and Collections Excellent communication skills

Skilled in problem solving and resolution

Dedicated to accuracy and attention to detail

Computer Software Skills

Skilled in the following software programs

Adobe Acrobat

Microsoft Word, Excel and Outlook

WordPerfect 12

AS400 System

AppFolio System

Professional Experience

Lowe’s

March 2016 to Present

Part Time Cashier

I assist customer with their purchases at the registers. Lawn & Garden, Lumber, Self Check and Regular Registers

Answer any questions they may have

Assist them in finding what they are looking for

Western Heights Public Schools

August 2014 to Present

Kitchen Manager

Supervise 6 cooks in the kitchen to ensure quality food is served

Accept and reconcile money received daily from students an their parents

Ring up each child for breakfast and lunch meals

Work on monthly statements to parents for money owed Work on weekly ordering of food and checking in as deliveries arrive

Work on monthly inventory

Help prepare breakfast and lunch for students

Assist in clean up of the kitchen

Meridian Mansions Apartments

April 2015 to November 2015

Part Time Leasing Agent (worked in office afternoons and Saturdays when I lived there to help out)

Greeted potential clients and answered any questions when they visited the property

Showed available apartments to clients

Accepted monthly rent and assisted with daily deposits Performed credit checks and background checks on potential tenants

Entered applications into system for new tenants

Ran reports and sent out necessary notices to tenants Posted ads on Craigslist of available apartments

Southern Tire Mart

October 2013 to August 2014

Admin/Collections

Responsible for submitting payroll to the corporate office each week of service techs in the shop

Made collection calls on customer accounts 60+ days past due Collected credit card payments by phone and made sure applied accurately

Filled in for receptionist/cashier for lunch breaks and days off Assisted with end of day responsibilities of closing out the cash drawer and deposit

Filed copies of invoices daily in file cabinet

Assisted with answering multi line phone system

Reconciled drivers expense reports daily

On Track Staffing

February 2013 to August 2013

Account Control Representative

Worked as a temporary employee for the Hertz Corporation (6 month contract)

Called on accounts and helped with billing issues

Worked on accounts by (inbound/outbound) phone calls and emails daily

Some correspondence thru faxes

Responsible for online billing of one large government contract Collected on accounts that were 30 to 180+ days past due Western Heights Public Schools

April 2011 to January 2013

Food Preparation Worker/Assistant Manager

Accept and reconcile money received daily from students and their parents

Ring up each child for breakfast and lunch meals

Work on monthly statements to parents of money owed Assist with weekly ordering of food and checking in as deliveries arrived

Assist with monthly inventory

Help prepare breakfast and lunch for the students

Assist in daily clean up of kitchen

Lowe’s

May 2011 to July 2012

Part time Cashier (during school and summer)

Assist customers with their merchandise as they are leaving the store

Also assisted them when they are looking for a specific item Helped out at the customer service/returns desk as needed

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