Brandon T. Rowe

*** ********* **, *** *,

Richland, WA

509-***-****

acx2nj@r.postjobfree.com

OBJECTIVE

I am seeking to be employed full-time by a promising company with opportunities of promotion. Applying my skills and experience pertaining to customer service, cash handling, utilizing my knowledge of languages, multitasking and leadership to a new career is my goal. My intentions are to bring success to the company and eventually achieve a position in management after proficiently obtaining experience in the given position. WORK EXPERIENCE

GOODWILL INDUSTRIES, Richland, Washington

Retail Manager and Safety Committee Chairman 07/2016 – 12/2016

Manage the sales floor by assigning sales associates to specified areas and ensuring all tasks and projects are being completed and in a timely manner

Train employees of store processes such as effectively recovering the store which includes "snaking,''

''pulling'' and "sizing''; Maintaining store cleanliness throughout the day while pushing racks and cashiering

Voiding of transactions; completing voucher and employee purchases

Translate for Spanish-Speaking customers and make announcements in Spanish

Counting register tills using x-reports and counting the safe to account for all finances

Use production reports to have an understanding of the store's current profits and production status, in which to know where more production and sales are needed

Make daily and nightly assessments of the store and note areas of need, new ideas and etc

Write nightly emails to partnering managers about plans and notes made from assessment

Count nightly profits, make deposits for the bank and complete all program entries before closing

Close the store by ensuring all tasks are completed, locking up the store and setting the alarm

Ensure store is up to safety code regulations; Hold monthly meetings; Report to OSHA about accidents GOODWILL INDUSTRIES, Richland, Washington

Full-Time Cashier 12/2015 – 07/2016

Operating the cash register including standard ring up, issuing and using credit, accessing all essential features within the Goodwill register system

Efficiently push racks within a given time frame

Recover store including “snaking,” ”pulling” and “Sizing”

Closing store by recovering all departments and fulfilling all duties in order to close the store appropriately and in a timely manner

Perform GOTA (Greet, Offer, Thank and Ask to return) with customers always

Translate for Spanish-Speaking customers and make announcements in Spanish

Extra experience with multiple departments including: Wares, Production, Dock and Textiles

ACCEPTANCE NOW, Richland, Washington 01/2015 – 10/2015 Collections Specialist

Obtain cash payments from delinquent customers and complete hand receipts

Operate company computer accepting payments and completing daily tasks

Travel in a box truck through south, east and central Washington

Repossess furniture when necessary and transport items to specified locations

Establish communication between customer and store management

Repair furniture as requested

Interview and train new hires

WALMART, Richland, Washington 10/2013 – 10/2014

Cashier

Cash handling and cash register operation

Displaying outstanding customer service

Carrying heavy purchases for customers to their vehicles

Assisting other department when needed

EDUCATION

Pasco High School- Diploma Pasco, Washington 09/2007 – 06/2016 SKILLS

Able to communicate in multiple languages (English, Spanish, and German)

Professional driving experience

Extensive customer service experience

Leadership skills in training new hires and organizing daily routines

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