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Customer Service Microsoft Office

Location:
Memphis, TN
Posted:
December 30, 2016

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Resume:

K

Memphis, TN • Home: 901-***-**** • Cell: 901-***-**** • acx2fz@r.postjobfree.com

Professional Summary

Worker dedicated to continuous process improvement in the face of rapidly evolving and changing markets.

Extremely results-oriented and enthusiastic team player dedicated to cultivates a company culture in which staff

members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company

growth.

Skills

Strategic planning Talented multi-tasker

Customer relations Flexible thinker

Customer-oriented Complex problem solving

Microsoft Office Suite Results-oriented

Work History

Material Handler, 10/2012 to 10/2016

FedEx Express – Memphis, Tennessee

Loaded products weighing up to 75 pounds onto containers and trucks for delivery.

Processed 300 packages per hour.

Loaded and unloaded pieces into containers for shipment.

Forecasted manpower requirements based on daily workload and company targets.

Adhered to all requirements and regulations for interstate HAZMAT carriers.

Sorted freight before loading and unloading.

Reported all equipment failures and malfunctions to supervisor.

Cleaned and maintained the warehouse in compliance with OSHA safety standards.

Picked up incoming stock and delivered materials to designated locations.

Operated PC and RF-scan gun based computer systems with a high level of accuracy.

Attached identifying tags to containers.

Trained staff on material handling processes to reduce shipping times.

Built a motivated workplace team of 40 well-trained staff.

Moved freight, stock and other materials to and from storage and production areas and loading docks.

Led warehouse improvement initiatives to advance operational efficiencies.

Cashier, 10/2015 to 02/2016

Auto Zone – Memphis, Tennessee

Received and counted money.

Processed cash, credit, debit and check payments.

Greeted customers promptly.

Trained and mentor new employees.

Counted out cash drawers and balanced totals.

Accepted and processed customer returns.

Improved customer service by projecting friendly and knowledgeable attitude.

Trained new cashiers on procedures, customer service and sales techniques.

Totaled bills and calculated taxes.

Completed purchases using Point of Sale systems.

Monitored areas for security issues and safety hazards.

Counted cash drawers and made bank deposits.

Maintained records related to sales.

Material Handler II, 11/2016 to Current

Dohmen Life Science Services – Memphis, TN

Reads production schedule, customer order, work order, shipping order, or requisition to determine items to be

moved, gathered, or distributed.

Operates appropriate material handling equipment to transport stored items from warehouse to plant or to pick

up items from several locations for shipment.

Sorts and places materials or items on racks, shelves, or in bins according to predetermined sequence such as

size, type, style, color, or product code.

Fills requisitions, work orders, or requests for materials, tools, or other stock items and distributes items to

production workers or assembly line.

Assembles customer orders from stock and places orders on pallets or shelves, or conveys orders to packing

station or shipping department.

Housekeeping duties including all forms of warehouse cleanup not limited to waste, wood, general refuse

disposal, wiping, wet and dry cleaning, sweeping and/or mopping inside and outside.

Stack product appropriately, label application as needed, use of RF scanner.

Education

Bachelor of Science: Management, Current

University of Phoenix - Cordova, TN



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