Office Aide/ Inspector

Lord and Coleman Commercial Cleaning and Preservation Services

April 2016

Sort, distribute, log, date stamp incoming and outgoing mail.

Preform maintenance for printers and copiers.

Track packages via U.S Postal, FedEX, UPS

Inspect and maintain foreclosed REO properties.

CSR/ HR Benefits Representative

Aon Hewitt

March 2016-May 2016

Provide a knowledgeable and empathetic experience for our clients.

Change client’s level or range of benefits if needed or required.

Log information into provided databases.

Maintain a high level of willingness and patience with our clients and their providers.

Office Services Clerk/ HR Assistant

Eni Petroleum Houston, TX

2013 2015

Sorted and distributed incoming and outgoing US Postal Mail and courier delivered packages.

Prepared courier labels for outgoing packages and tracked lost packages.

Sorted and reviewed Payroll and AP checks for duplicates.

Provided daily maintenance for office equipment such as printers and copiers.

Provided troubleshooting and reported equipment failures and other issues.

Reviewed invoices for supplies for accuracy and acted as liaison between departments and vendors.

Served as building fire warden.

Performed special projects upon request.

Lead Inspector

Lord and Coleman Commercial Cleaning and Preservation Services-Houston, TX

2010-2013

Worked with clients to perform inspections, checks, and preservations evaluations for REO properties.

Inspected REO properties to determine structural damage and provide clients with loss reports.

Provided clients with insurance loss statements, condition statements, and budget data for delinquent mortgagors.

Coordinated with brokers to manage REO property preservation projects from assignment to market date.

Served as team lead for routine maintenance and monitoring of REO properties.

Served as liaison for complaint resolution between field teams and clients.

Mail Clerk III

Health And Human Services-Houston, TX

2007-2010

Served as office mail clerk to Region 6 local office.

Sorted, stamped, and distributed mail for local office

Provided accurate, efficient, and courteous service to clients seeking assistance with State Medicaid programs

Processed confidential client information according to state policies and procedures.

Organize and order proper forms, applications, and supplies for State of Texas employees.

Coordinated and scheduled the transfer of client confidential case files to disposal/storage facility.

Scheduled new and existing client appointments with case workers.

Verified, logged, and distributed all confidential client data received in local office.

Operated phone systems (PBX) in a helpful and understanding manner.

Houston Community College

Human Resource Management (PHR/SPHR) Certification

In Progress

Auto body and paint repair

Certification (2006)

University of Arkansas Pine Bluff

Completed 30 credits towards Bachelor’s degree in Graphic Design.

Willow ridge High School (2005)

Diploma, General Studies

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