David Payonk
acx2e1@r.postjobfree.com
570-***-**** (home)
Scranton, Pennsylvania
Summary
Self-directed professional dedicated to excellence in service, sales management and performance.
Positive energetic attitude evident in interfacing with all levels of personnel, management and the general
public. Seeking a challenging opportunity where experience would enhance business growth,, profitability
and the opportunity to teach (train) my piers to be the best they can be, by reaching their full potential. I
have 24 years’ experience in management in several areas, including but not limited to Compliance, Banking, Finance, Human Resources, and Sales.
Career Highlights
I have been ranked in the top 2% of my profession for customer service, compliance, file quality and sales, while working for companies that employ as many as 11,000 professionals that practice my craft.
Very proud of the fact that I helped develop sales and origination systems for three different companies, in my line of work Ranked #1, on the East Coast for customer service, compliance and sales production for America's #1 retail mortgage company.
Experience:
Producing Area Branch Manager
Citizens Bank
7/3 – Present
Home Mortgage Consultant/Branch Manager
Wells Fargo Home Mortgage Inc.
October 2014 – 06/30/2016 • Scranton, Pennsylvania
Branch Manager
Mortgage Network Inc.
July 2013 - September 2014 (1 years 2 months) • Clarks Summit, Pennsylvania
Mortgage Banking Leader/Retail Sales Supervisor
Wachovia Mortgage FSB/Wells Fargo Home Mortgage
February 2008 - July 2013 (5 years 5 months) • State of Pennsylvania
For all positions above this paragraph, I was a producing manager responsible for my own production and that of up to @ one time 22 loan officers and 5 branch Managers. Adopting/following federal and state by state regulations is an absolute necessity. The foundation of my business relationships would be classified as, integrity. 75% of my production is generated from outside referring partners, such as builders and real estate companies to name a few. Ranked in the top 2% nationwide
District Manager/Branch Sales Manager/Regional Manager
CFG
April 2005 - January 2008 (2 years 9 months) • State of Pennsylvania
Responsible for the origination of conforming and non-conforming first and secondary mortgage business
Responsibilities include adhering to state, federal and RESPA regulations. ECOA and EOE. Managing a
staff of 8 sales reps, 1 telemarketer and 1 processor. As a district manager, I managed 5 managers and 22 sales reps.
Branch Manager
Wells Fargo Home Mortgage
November 2003 - April 2005 (1 years 5 months)
All Fund Mortgage, Owner
October 2002 - November 2003 (1 years 1 months) • Scranton, Pennsylvania
Responsible for the origination of conforming and non-conforming first and secondary mortgage business.
Responsibilities include adhering to state, federal and RESPA regulations. ECOA and EOE. Managing a
staff of 3 reps and 1 processor.
Branch Sales Manager
Household Finance Corporation
April 1999 - October 2002 (3 years 6 months) • Scranton, PA
1999 - Present: Branch Sales Manager, HFC
Current job responsibilities include all facets of managing a full service financial services branch of seven
direct reports (sales people) and dollar outstanding of $56 million dollars and 1618 accounts/customers.
- Policy and Compliance: Federal/State and company driven in a lending environment for “sub-prime,“
mortgages and consumer loans.
- Accounting: All branch accounting/forecasting and budgeting done per year for each branch employed
in.
- Sales: Coach, train, promote, succession plan, hire and termination for performance in selling loan,
insurance and ancillary products. The right product for the right customer at the right time.
- Results: As of 9/2002, the branch I managed has achieved $32 million dollars in loan account growth
and has been over 140% of goal for profit. Three time “Founders Council,” recipient (Top 7 managers in a
division of 122) and issued restricted stock grants 2 of three years.
- HR: No unforced turnover.
AVP of Op's, Area Sales Manager, Area HR mgr, Bran
Avco Financial Services
August 1991 - April 1999 (7 years 8 months) • Scranton, PA
1991-1999 Branch Manager, Director of HR and Mid-Atlantic Sales Finance, Asst. VP of Operations, Avco Financial Services.
- Branch Manager: Held position in several different branches “red branches“. (branches not able to grow
internally or make a profit) Responsibilities included, but not limited to, lending, collecting, training, hiring,
succession planning and building customer bases in branches ranging from three million dollars to nine
million dollars.
- Director of HR and Mid-Atlantic Sales: Position responsibilities included hiring management candidates,
holding HR and sales workshops, and the cultivation of a sales market ranked first in the company. Other
highlights included portfolio acquisitions, and developed a Real Estate sales seminar that over 450
employees attended. Sales in the real estate loan portfolio grew by 77% and sales contracts developed
from Maine to Virginia grew from an average of 6 contracts per branch to 100 per branch.
- Asst VP of Operations: Managed a portfolio of 14 branch offices totaling $132 million dollars. Employee
development, succession planning, collections, loan account gain, delinquency reduction, profit planning,
site evaluation, marketing specific by area, loss prevention. Responsibilities included 15 direct manager
reports and 147 front line employees. When Avco sold to AFC, my team (district) was ranked fourth in the
U.S out of 103 districts.
- Integration Specialist: This undertaking was after the sale of Avco to Associates First Capital.
Responsibilities included making the transition a comfortable one for over 1000 employees in the Mid-
Atlantic area, computer training, severance workouts, employee retention and everything related to a
major acquisition.
Branch Manager
ITT Financial Services
January 1989 - August 1991 (2 years 7 months) • Scranton, PA
1989-1991 Branch Manager, ITT Financial Services
Responsible for all facets of branch offices ranging from 5.5 million to $14.65 million
Education
Abington Heights High School
High School or equivalent
1986 - Received Academic Diploma
AMA
Certification
Received certification on "Managing Managers."
Gallup Organization Certification
Received certification for "HR Management."
PENNSYLVANIA STATE UNIVERSITY
Some College Coursework Completed
Completed 2 full years w/major of communications.
Professional Memberships/Awards
St Paul's School
Tim Langan Brain Aneurism Foundation VP
Green Ridge Little League/Green Ridge Basketball
Skills
PowerPoint, Excel, most current computer programs. (Advanced)
Licenses, NLMS ID 403938
References
Doug Scott
Managing Director, Citi Financial
Professional
Daniel J. Gerrity
Partner, McGrail, Merkel and Quinn CPA
acx2e1@r.postjobfree.com
Professional
Nevin Gerber
Owner, Gerber Associates