Angelina Brewer

**** ****** **

Norcross

678-***-****

acx2de@r.postjobfree.com

Seasoned and highly qualified, result-oriented MBA-level professional with unsurpassed interpersonal skills and experienced manager with key strength in the following

Skills

Telephone Communications

Microsoft Office Suite

Data Entry (75 WPM)

Problem Solving

Team Player

Detail Oriented

Customer Service

Written Communication

Stress Tolerant

Organizing Skills

Filing, Database & Record Keeping

Educational History

Piedmont College, Atlanta, GA May 2018, Sociology

Customer Service Management

Central East High School, Fresno, California, 1999

Career Experience

Publix, Sandy Springs, GA 09/2015-Present

CUSTOMER SERVICE REPRESENTATIVE

Balance all monies in the store safe.Count tilly drawers prior and ending each shift. Responsible for taking money in the form of cash, check, or credit card from patrons in exchange for food or services. Scans items, provides change, balances drawer, and processes card transactions. Process Western Union Payments& Georgia Lottery Sales& Tickets. Greet all customers with a smile.

Aerotek, Duluth Ga. 06/14 – 08/2016

Front Office Receptionist

Duties:Handled multi phone lines with a professional greeting. Received and assisted clients and escorted them to correct destinations; offices, rooms or meeting rooms.Performed general secretarial duties, including – meeting scheduling, appointment set up, faxing and mailing.Took verbal and written messages and transmitted them to exact person/destination.Received and sorted USPS mail, e-mail and electronic deliveries.Maintained meeting diary – manually and electronically, as required.Handled general requests for information and data.Handled delicate situations, such as – customer requests, special needs and complaints. Coordinated maintenance of the front desk reception area equipment, furniture, lighting, applications and brochures.Maintained a neat, tidy and pleasant appearance of the reception area. Set up conference rooms for meetings and ordered catered breakfasts and lunches. Coordinating calendars for interviews with employees and prospective candidates using Outlook. Made copies, sent faxes, and handled outgoing correspondence. Posted open positions on company website and.Handled companies social media pages by updating with events or current news.

UPS, Doraville, GA. 01/2014 – 06/2014

Front office Data Entry

Answering telephone and route all incoming calls to appropriate person.Answering customers questions/inquiries. Greeting and providing guest badges for visitors.Managing sign in logs from visitors/ Updated telephone directory and distributed to company monthly. Online ordering of office and kitchen supplies. Responsible for petty cash, selling stamps and estimated costs for packages using USPS, certified mail and special services.Made copies, sent faxes, and handled outgoing correspondence.Set up conference rooms for meetings and ordered catered breakfasts and lunches

References-

- Joanne Napier- Stylists (Personal)-404-***-****

-Latonya Atkins- Records Coordinator( Phillips State Prison)- 678-***-****

-Kelley Parks-Sells Representative( Coca Cola)- 678-***-****