DEBBIE HAMMOND

H: 918-***-**** C: 918-***-**** acx2cy@r.postjobfree.com

HIGHLIGHTS

* Operations Management * Results oriented

* Development & Training * Policy & Program Development

* Complex Problem Solving * Excellent Interpersonal Communication Skills

ACCOMPLISHMENTS

* Increased productivity by 28% by improving operation, quality, and safety measures.

* Reduced annual operating costs by 31% by implementing Six Sigma, 5S, & Lean Principles.

* Improved on time delivery up to 99.94%, efficiently allocating resources to meet commitments.

* Improved client satisfaction by 62%, implementing quality control and timely communication.

* Streamlined operations, resulting in a 32% reduction in operating expenses.

* APICS Supply Chain and Operations Management Member (ID 1966468)

EXPERIENCE

10/2015 to present Project Manager, ResourceOne, Tulsa, OK.

Responsible for the two largest accounts, managing 15 30 projects simultaneously. Utilize PMBOK knowledge areas: integration, scope, time, cost, quality, HR, communications, risk, and procurement management skills. Relies on agile experience, maintains business strategy focus, and maintains a proven ability to fight scope creep.

06/2014 to 10/2015 Assistant Closing Coordinator/ Executive Assistant, RedRock Mortgage, Tulsa, OK.

Responsible for setting up new loan files, ordering pertinent supporting documents, completing closing mortgage documents, and assisting in processing loans, and various other clerical duties. Basic general accounting.

07/2009 to 10/2013 Production Supervisor, Standard Register, Chicago, IL.

Managed print shop in Tulsa, OK (4 employees). Promoted and transferred to Chicago to run entire production center (18 33 employees), responsible for all customer service, payroll, HR functions, and P&L/ expense reporting & accounting. Became acting GM over production & warehouse operations for final 9 months of operation (48 112 employees).

07/2008 to 06/2009 Store Manager, The UPS Store, Tulsa, OK.

Managed entire store operations, overseeing 6 9 employees, and responsible for marketing, merchandising, all HR functions, and all financial & accounting transactions.

07/2004 to 06/2008 Center/ Hub Manager, FedEx Kinko’s, Kansas City, MO.

Managed entire store operations, overseeing 24 49 employees, and responsible for all

HR, customer service, and financial transactions, accounting, and reporting.

EDUCATION

Bachelor of Science, Southern New Hampshire University, Manchester, NH Business Administration/ Project Management

University of Arkansas, Fort Smith, AR, Business Administration

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