Quality Manager

Sarah Cleasby

**** ********* *****, **********, **. 53546

Home: 608-***-****

*****.*******@*****.***

SUMMARY

Highly qualified, skilled and result orientated Quality Manager with more than 17 years’ experience in quality assurance, quality control, and quality improvement. CORE STRENGHTHS

Excellent Communication skills Team player / encourages teamwork Strong leadership / experienced manager Manage cross functional teams Result oriented / efficient under pressure Always meets deadlines Superb organizational skills Effective presentation skills Multitasking / can handle many assignments Critical thinking, decision making and problem Strategic thinker / planner solving skills

ACCOMPLISHMENTS

Implemented a Printed Circuit Board production line that resulted in a 1-million-dollar annual savings.

Reduced workmanship errors over a 3-year period from 408 failures to <2 failure per month.

Reduced customer complaints by 72% by developing a validation system.

Implemented and managed ISO 9001 and ISO/TS 16949. EXPERIENCE

Quality Manager, 04/2011 to 11/2016

Danfoss - Rockford, Illinois

Managed a global Quality Team of 15 professionals in 3 separate facilities.

Lead global work stream groups to gain TS16949 compliance.

Lead a cross functional project team to implement a printed circuit board production line.

Developed root cause problem solving reporting process that resulted in significant failure reduction .

Created critical KPI's to track and improve internal and external issues.

Improved quality targets for FPY, Workmanship, Component, and Test levels.

Established and administered quality control documentation that insure high quality products and commitments to the customer.

Developed Gage R&R and process capability process for Intelligent Screwdrivers and measuring equipment.

Provide guidance, support, and annual reporting to direct reports.

Meet annual and capital expense budgets.

Lead internal audit team focusing on ISO 9001 / TS 16949 quality standards.

Maintain ISO 9001 / TS16949 requirements.

Quality Manager, 01/2009 to 03/2011

Prent Corporation - Janesville, Wisconsin

Managed a Quality Team of 25 professionals in 2 facilities.

Implemented a validation system that reduced customer complaints by 72%.

Evaluate, program and train SPC and Process Capability studies.

Established and administered quality control documentation that insure high quality products and commitments to the customer.

Conducted cleanroom environmental testing

Lead the internal audit team focusing on ISO 9001 quality standards

Maintain ISO 9001 requirements.

Senior Quality Engineer / TS16949 Manager, 05/2007 to 01/2009 ArvinMeritor - Belvidere, Illinois

Lead ArvinMeritor Corporate and Belvidere site to achieve TS16949 certification.

Maintained contact with customer SQA and tier 1 assembly plant on quality related issues for problem prevention, fast response, and timely resolution.

Assisted plant management with functions in quality monitoring and control, continuous improvement, and employee involvement activities.

Facilitated problem solving methods and drove resolution of root causes.

Established and administered quality control documentation that insure high quality products and commitments to the customer.

Lead internal audit team focusing on TS16949 quality standards.

Maintain ISO 9001 / TS16949 requirements.

Senior Quality Engineer, 01/2005 to 05/2007

Bourns Automotive - Janesville, Wisconsin

Lead the transition from ISO 9001 to TS16949, which was instrumental to this organization.

Certify, train and maintain SPC system.

Established and administered quality control documentation that insure high quality products and commitments to the customer.

Developed Gage R&R and process capability process for measuring equipment

Conducted cleanroom environmental testing.

Direct contact with suppliers to insure incoming and outgoing product is satisfactory

Lead the internal audit team focusing on ISO 9001 / TS16949 quality standard.

Maintain ISO 9001 / TS16949 requirements.

Quality Engineer, 03/2000 to 01/2005

Amtec - Janesville, Wisconsin

Established and administered quality control documentation that insure high quality products and commitments to the customer.

Worked with customers to analyze and reduce field problems.

Reviewed incoming inspection reports and disposition non-conforming product.

Lead corrective action team to identify problem machine and material issues.

Lead training programs focusing on lean business and quality improvement.

Maintain ISO 9001 requirements.

EDUCATION

Business Management, 1999

U.W. Whitewater - Whitewater, Wisconsin

3.8 GPA

Quality and Manufacturing Management, 2015

University of Minnesota Crookston – Crookston, Minnesota 4.0 GPA

ASQ

Certified Six Sigma Quality Engineer

Certified Six Sigma Lead Auditor

Certified Six Sigma Green Belt

Certified Six Sigma Black Belt

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