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Customer Service High School

Richmond, Virginia, United States
January 02, 2017

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Lauryn Dillard

(***)***) ****


BSW candidate with strong background in counseling at risk juveniles, adults with mental disabilities and families. Excellent client evaluation skills and the ability to locate and promote appropriate community services for clients. QMHP candidate with the proven ability to quickly establish excellent working relationships with clients.


Advanced Diploma 2005

2003-2005 Bluestone Senior High school Skipwith, VA

2003-2003 Meadowbrook High school Chesterfield, VA

2002-2003 Hackensack High school Hackensack, VA

2005-2006 Radford University Radford, VA

2007-2008 Ferrum College Ferrum, VA

2009-2012 Ferrum College Ferrum, VA

2016-currently Simmons college Boston, MA

Bachelors of Social Work Received 2012


Awards, Fellowships, Grants

HAPADA (Hackensack Awareness Prevention of Alcohol and Drug Abuse) 2002

Association of American University Women Leadership Award 2010

Dean’s List 2007-2012

Positions Held

July 2015- Currently

Lead counselor

We Help Our Adolescents

Duties Include: Documentation, Intervention planning, group sessions, Transportation, Parent contacts, Service Plans

March 2015- July 2015

Foster Care Consultant

Intercept Youth Services/ Treatment Foster Care

Duties Include: Documentation, Interventions, FAPT meetings, Court appearances, IEP meetings, Parent teaching trainings, case management

August 2013- December 2015

QMHP-A/ Crisis Stabilization

River City Comprehensive Counseling Services

Duties Include: Mental Health Support Counseling, ISP, Treatment reports, Discharge Planning, Case management, documentation, Community bases services

December 2012- March 2015

Outreach specialist/ QMHP-C

New Directions Outreach Services

Duties Include: Intensive In-home counseling, Treatment reports, family counseling, mentoring, ISP’s, documentation, Case management, Community bases services, school visits

March 2013-August 2013

Activities Counselor

Intercept youth services

Duties Include: Daily Activities, counseling, mentoring, progress notes, life skills, daily psycho education

May 2012- March 2013

Storage Specialist

Mini Price Storage

Duties Include: Customer service, Inventory, Sales

January 2008- May 2012

RA (Residence Assistant)

Ferrum College

Duties include: Documenting situations, mentoring, listening and giving advice, duty and upholding the rules and regulations of Ferrum College.

November 2008-November 2012

88M Truck Driver

United Sates Army

Duties Include: Driving heavy motor equipment, duty, leadership, commitment, following all ethos and tasks set forth by the government

June 2008– January 2009

Technical Representative

Dish Network and Echo Star

Duties include: Customer service, problem solving, listening.

July 2006– August 2008

Shift Manager

Wing Zone

Duties include: inventory, leadership, problem solving, scheduling, cooking, customer service and pay roll



Mary Pettway, Retina Specialist, (201)***-****

Tracie Adams Cutler, QMHP/C(804) ***-****

Kathy Ryan, LCSW (804)***-****


Bianca Lucas, Student, (571) ***-****

Deon MCcutchen, IAMgirl Inc (804) ***-****

Fields of Interest

Social Work


Law enforcement


School setting


Spectrum Diversity Club 2009-2010

Residence Education 2008-2010

Beta Club 2004-2005

National Honor Society 2004-2005

Alpha Delta Mu Social- 2010-2011

Work Honor Society

Volunteer Experience

Bonner program August 2007- May 2009

(Community Service, Aiding a physically disabled individual)

Stop Hunger now February 2008

(Collectively packaged meals for the needy)

Hackensack Educational learning Program June 2001- January 2002

(Teen Counselor)

Safe Space October 1999-August 2001

(Oversaw Intensive In- Home, Group meetings, Helped groups and individuals acclimating to society)

From Boys Til Men October 1999- August 2001

(Participated in helping at a Group home for adolescent boys with behavioral issues)

United Presbyterian Summer Program October 1999- August 2001

(Youth counselor)


Rescue Mission Ministries May 1, 2010- June 3, 2010

Duties included (Case management, Overseeing ISP’s, Intake, Helping children and adults adapt and become positive members of society)

Roanoke, Virginia

Probation and Parole August 12, 2011- December 12, 2011

Sex Offender Caseload

Duties Included (Case Management, Court appearances, Fingerprinting, Urinalysis, GPS tracking systems)

Salem, Virginia

STEP Inc. 2011

Rocky Mount, VA

Duties Included (Meals on Wheels, Group home visits, city council meetings)

Computer Skills





Licenses and Certificates

Lifeguard Certified

Combat Readiness Certified (CPR & First Aid)

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