Tania I. Ortiz
**** ***** **** #*** / ******* / TX / 77086 / Phone832.350.0232
OBJECTIVE:Obtain a secretarial/receptionist position.
EDUCATION: Katy High School / Diploma / 2003
Northwest Education Center, Houston TX
Certificate in Word Processing 2005
Fluent in English and Spanish
Microsoft Outlook, Excel, Word, PowerPoint and QuickBooks
General office procedures, customer relations and strong communication and organizational skills
WORK EXPERIENCE:
Azteca Gunite
September 2013 - Present
Receptionist
Proficiently manage administrative responsibilities such as screening calls, overseeing calendars, planning meetings and drafting documents.
Managed a large volume of purchase orders and vendor invoices. This includes entering vendor invoice information into QuickBooks. Mail payments to vendors once checks have been approved and signed.
Responsible for resolving customer questions and concerns.
Sam Houston Race Park:
Nov. 2009 - Sep. 2013
Mutual Clerk
Sell, check and cash mutual tickets at the racetrack
Read the entry numbers of specific entries in selected races
Maintained an accurate cash flow, responsible for making up any cash outages
AAA Awning Co. Inc.:
Oct. 2006 – Aug. 2007
Receptionist
Typed proposals, letters, and memos
Was responsible for processing client payments and other client affairs
Resolved client complaints and concerns in a diplomatic fashion
Directed clients and prospects to their respective sales representative
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