Customer Service Quality Control

Najmah Perkins

**** ****** ****** ************, ** 19141

1-267-***-**** *******@*****.***

Objective

Provided support to various organizations, departments, and Fast Food Restaurants that serve food and beverages. I have gained knowledge concerning expenses, quality control, and proper handling of raw materials essential to this career. I faithfully adhere to the highest standards of hygiene, quality and customer service. Aiming to leverage my knowledge to effectively perform any position appointed to me within this industry.

Experience

Cleaning Work /GuestHouse - Seoul, South Korea (work exchange) (April 2016 - August 2016)

● Cleaned and prepared rooms for guest

● Cleaned bathrooms and handled trash

● Laundry and Bed Setting

● Mopping and sweeping each room and hallways.

Server/ Hills at Whitemarsh - L afayette, PA (earned $10/hr) (N ovember 2014 - J une 2015)

● Served each customer meals

● Ensured every section was presentable

● Cleaned the dining/kitchen area

● Communicated with the customers

Food Prep/ Dunkin Donuts- Glenside, PA (earned $7.25) (January 2015 - June 2015)

● Prepared customers orders

● Prepared food daily before cooking

● Kept cooking stations and kitchens organized and cleaned

● Handled cash register

Education

Arcadia University- International Studies Major (August 2012- May 2015) 450 S. Easton Rd Glenside, PA 19038

Yonsei University - International Studies Courses (September 2015- June 2016) Korean Language Courses

50 Yonsei-ro, Seodaemun-gu, Seoul

DeVry University- Business Management (December 2017 - Present) 3005 Highland Parkway Downers Grove, IL 60515

Skills

● Excellent Interpersonal Skills

● Great multitasking abilities

● Communicate well with a variety of people

● Currently Learning Korean and Korean Sign Language

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