Customer Service Management
Resume:
Ginanjar Angga S
Sukabumi, Jawa Barat, Indonesia
Email:************@*****.***
**********@*****.***
Mobile : 082*********
Highest Education : Associate Degree in Business Studies/Administration/Management Years of Experiences : 7
Expected Salary : Negotiable
Resume Summary - Present
Current Position : Chief Marketing Officer at PT. Toyota Selamat Lestari Mandiri Motor Current Specialization : Marketing – Negotiator – Administration - IT Employment History
Feb 2014 – Present
1. PT. Toyota Selamat Lestari Mandiri
Position Title (Level) : Marketing Supervisor and Client Consultant (Supervisor / Coordinator) Specialization : Marketing/Business Development
Role : Marketing Executive
Industry : Otomotive Industri and Sales Distribution Salary : IDR 4000000
Work Description :
Feb 2012 – Feb 2014
2. PT. Dwiharta Logistindo
Position Title (Level) : Marketing Supervisor and Client Consultant (Supervisor / Coordinator) Specialization : Marketing/Business Development
Role : Marketing Executive
Industry :Transportation / Logistics
Salary : IDR 3500000
Work Description :
as marketing, I had to expand my business network so I have a lot of client companies. I am here to negotiate on the selling price for each booking unit of the fleet, a bonus for the coordinators, and other services in the field of export import. maintain communication with the client is important. set the path for the driver money. conduct appropriate billing invoice. 3. PT.Glostar Indonesia Sukabumi – Pouchen Group Jan 2011 - Feb 2012 Position Title (Level) : Purchasing Assistant (Supervisor / Coordinator) Specialization : Purchasing/Inventory/Material & Warehouse Management Role : Supervisor/Team Lead
Industry : Shoes Factory for NIKE, ADIDAS, VANS, CONVERSE Salary : IDR 2500000
Work Description :
Arrange Suplier.maintenance warehouse sparepart stock stock of name.coordination with mechanic.arrange payment according journal.suplier and goods searching July 2008 – Aug 2010
4. English 21
Position Title (Level) : HRD Assistant (Supervisor / Coordinator)Specialization Specialization : Customer Service
Role : Management
Indust : Education Product
Monthly Salary : IDR 1700000
Work Description :
Client consultant. Arrange schedules for teachers to teach. Arrange Schedules for client. maintenance facility for client. maintenance payment from client. offering produk and services May 2006 - Apr 2008
5. Bina San Prima - Sanbe Farma
Position Title (Level) : Staff Ekspedition (Staff (non-management & non-supervisor) Specialization : Customer Service
Role : Management
Industry : Consumer Products / FMCG
Monthly Salary : IDR 1700000
Work Description :
Arrange area for driver delivery goods according to factur whiches sales already order. check goods from warehouse to vehicle we already prepare
Educational Background
Graduation Date: 2004
Associate Degree of Business Studies/Administration/Management Major : Tata Laksana
Institute/University : Academy Maritim National Indonesia, Indonesia CGPA : 2.750/3.000
Bachelor's Degree of Economics
Major : Sarjana Ekonomi
Institute/University : PASIM University, Indonesia Grade : On-going
References
Name : Irfan Safari
Position : Accounting
Company : PT. GLOSTAR INDONESIA
Phone : 085*******
Email : ******@****.**.**
Name : Marco Buys
Position : Manager
Company : Nusa Putra
Phone : +628**********
Email : ****.*****@*****.***
Name : Andri
Position : Supervisor Export Departement
Company : PT. Dwiharta Logistindo Group
Phone : 087*********
Email :
(Proficiency: Advanced - Highly experienced; Intermediate - Familiar with all the basic functionalities; Beginner - Just started using or learning the skill) Skill Years Proficiency
COMMUNICATIVE SKILLS 5 Advanced
Communication Planning 5 Advanced
Software Installation 4 Intermediate
Maintenance Management 4 Intermediate
Languages
(Proficiency: 0=Poor - 10=Excellent)
Language Spoken Written
English 8 8
Personal Particulars & Preferences
Date of Birth : 4 March 1983
Nationality : Indonesia
Gender : Male
KTP No. : 3202110403830006
Expected Monthly Salary : Negotiable
Availability : Anytime
Additional Info
SUMMARY OF EDUCATION:
2007 - Cerificate Troble PC Expose 2007
2006 - Certificate in Basic To Middle PHP and MySQL Training 2004 - Graduate from Academy Maritim National Indonesia - Semarang, with average results PERSONAL STRENGTHS AND SKILLS:
* Possess good time management skills
* Hardworking and willing to learn
* Proficient in English
* Proficient in Microsoft Office applications such as Word, Excel and PowerPoint
* Hands-on experience in using ACCPAC and QuickBooks accounting systems
* Typing speed of 50 words per minute
PERSONAL STRENGTHS AND SKILLS:
* Possess GCE A level certificate, with good results
* Knowledge of various beauty products and application techniques
* Pleasant personality and well-liked by colleagues and clients
* Hardworking and willing to learn
* Fluent in English
Skills
Contact this candidate