NADIA M. BARBERI

***** ***** ***** *****

Houston, TX 77084

281-***-**** - cell 832-***-**** email: acx1ul@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Fluent in Spanish (speak/read/write). In addition to administrative/secretarial skills, I possess a facility for meeting organizational objectives/demands. Excellent interpersonal skills. Quick learner, self-starter individual with ability to analyze/prioritize business operations and recommend strategies to improve performance and produce high quality work. Competent “people person” who maintains professionalism at all times and uses discretion when handling confidential data. Reliable team player. Detail oriented. Enjoy challenges. Aptitude for figure work and record keeping

COMPUTER SKILLS

Microsoft Windows XP, Word, Excel, Outlook Express and PowerPoint. Working knowledge of QuickBooks. Basic knowledge of Sabre system. E-mail. Internet. Type (55+wpm). Dictaphone

WORK HISTORY

01/04 - Present UNITED STATES POSTAL SERVICE Houston, Texas

• Lobby Director: assist clients with questions and concerns about ways to ship their items; change of address forms; inquiries on the whereabouts of their packages, letters and others

• Customers assistance at the “Dutch Door” handing out customers their vacation hold mail; certified/register/express letters, packages and others

• Assist customers at the Automated Postal Center (APC) in the vestibule

• Write 2nd notices on regular, certified, register and express letters, packages and others

• Assist supervisors in translating for non-english speaking customers at the counter or over the telephone

• Answer phones: routing calls to proper supervisor for fast and accurate assistance to customers; route calls to the passport agents; solve customers concerns and questions to the best of my knowledge and ability

• Put up supplies in the lobby making sure they are well stocked for customers’ use

• Check in carriers upon their return to office after mail delivery, checking in their accountables, gas cards, vehicle keys and arrow keys. Check out carriers/mail collectors when needed

• Handle registered mail: write up registers at the end of the day to keep accurate record of the same and write up registers for North Houston Truck Driver to take over to the Main Office in Houston

• Assist in putting mail up in the box section and cleaning up the same when they overflow with unclaimed mail

• Nixies for regular and box section mail including but not limited to: Return to Sender mail and packages which have not been claimed by customers; cutting out nixies and send to customers as “postage due” envelopes which results in “revenue” for the Post Office

• Assist in the Caller Service area when needed handing out mail to box holder customers in the back

• Check all carriers’ cases for mail been held at the post office for more than 10 days and return it to the sender

• UBBM (Undeliverable Business Bulk Mail) to dispose of when needed

• Fill in for regular clerk on her regular days off; sick or vacation days

• Filing and other duties and/or assignments as needed and instructed by supervisor

• Update Route Binders for City and Rural Carriers

• Laminate pages containing information related to City Routes which include route number, carrier’s name, time to leave office, time to return to office, lunch time, dismounts, scanning points, etc. and tape them to the side of cases of each route

• Rural Carrier Associate: sort/case/deliver mail (including express packages) to several areas in Sugar Land and Houston

• Change and fix mailboxes locks. Set up mail boxes

05/02 - 01/04 CONTRACTOR Houston, Texas

Teacher:

• Bilingual Elementary Teacher and Educational Aide for the Fort Bend and CyFair Independent School Districts

• Taught Spanish to corporate executives for companies such as Chevron-Texaco, Conoco, Vanco Energy, etc

05/00 - 02/02 OBJECTIVE HEALTH, INC. New York, New York

Executive Administrative Assistant/Secretary to the CEO/President/Owner

• Provided full administrative support to the President, CFO, COO, CTO

• Coordinated daily operations and handled office tasks such as correspondence, budgets, faxing, filing and copying

• Answered phones in a courteous manner, routed them accordingly

• Maintained executive contacts database

Nadia M. Barberi Page 2

05/00 - 02/02 OBJECTIVE HEALTH, INC. New York, New York….. (continued)

Office Manager:

• Managed, oversaw and ensured the efficient day-to-day running of all business operations

• Supervised the acquisition and maintenance of all office equipment: including supplies procurement, inventory and distribution of the same

• General accounting administration: accounts receivable/payable; bank accounts reconciliation and payroll management. Prepared/processed expense reports for reimbursement

• Managed administration of all company’s confidential files and documents. Prepared new employee personnel files; offer letters/termination paperwork. Accommodated new hire space requirements

• Administrator of Medical/Dental/Vision/Life Insurance coverage

• Established/maintained excellent working relationships with customers, vendors and outside associates

Project Manager:

• Managed and oversaw development of application platform for company’s website interfacing with various developers to ensure accuracy and timely turnaround of product

06/99 - 04/00 eSCORE.com (Kaplan Educational Centers) New York, New York

Office Manager/Executive Administrative Assistant/Secretary to the President

• Managed and oversaw day-to-day office operations

• Compiled resumes/correspondence/reports for executives. Sent offer letters. Handled employee termination reports. Received/distributed department payroll checks

• Reviewed/processed invoices for payment, departmental expense reports for reimbursement, handled petty cash

• Facilitated office move to accommodate new hire space requirements. Set up of new hires including personnel file, payroll, computer/hardware/software and telephone logistics

• Provided assistance to senior management with daily administrative/secretarial functions and special projects

• Liaison between our group, headquarters and sister companies as well as between senior/executive management, other administrative personnel and outside business associates. Coordinated staff meetings

• Supervised 2 administrative assistants; coordinating and monitoring their workflow and overall performance

• Assisted in the company’s transition from New York to California interacting with business partners

02/94 - 12/97 GUERLAIN INC, (GWHC) New York, New York

Executive Administrative Assistant/Secretary to the President & CEO of the Western Hemisphere

• Performed full administrative/secretarial support for Sales, Marketing and Training departments for local and duty free markets in North/Central/Latin America and the Caribbean

• Assisted in marketing/promotional activities developing/implementing various special events for new product launches. Maintained new product launch schedule and convention calendars

• Prepared/organized/consistently updated marketing budgets enabling executives to quickly, effectively and accurately prepare for different meetings, other budgets and beyond. Prepared organizational charts

• Translated correspondence from English to Spanish and vice versa

• Prepared/processed expense reports for reimbursement and bills/invoices for payment

• Liaison between GWHC New York, Bahamas Warehouse, Miami, Paris, New Jersey and Puerto Rico offices (improving relationship between headquarters and affiliates). Followed-up on important projects, supporting/helping the Marketing & Sales Vice President, Account Executives and International Trainer

• Acted as customer service representative: assisted clients with inquiries on billing/shipping and other issues. Oversaw one French intern as well as 37 Guerlain consultants in North/Central/Latin America and the Caribbean

• Typed confidential employee evaluations/performance reviews

• Prepared/organized general mailings. Established new filing system. Coordinated travel arrangements

07/90 – 02/94 SIMON & SCHUSTER New York, New York

Executive Assistant/Administrative Coordinator/Secretary to the Vice President of Information Services & Technology; Vice President of Operations and Director of Electronic Product Development for the Consumer Group

• Provided full administrative secretarial support assisting the VP/General Business Manager as well as the coordination of all activities in the VP’s office

• Assisted in preparation of organizational charts for quarterly budget plans and sales conferences

• Typed confidential employee evaluations/performance reviews

• Prepared/processed all HR documents for VP’s staff in accordance with corporate policies

• Responsible for tracking employees’ attendance: calculating overtime hours for Payroll

• Prepared/maintained expense reports

• Screened visitors/calls and routed them to proper person

• Coordinated monthly list distribution (100-150 titles of out-of-print)

• Scheduled meetings. Maintained daily itinerary/travel and lodging arrangements

Nadia M. Barberi Page 3

07/90 – 02/94 SIMON & SCHUSTER New York, New York ….(continued)

Administrative Coordinator/Executive Secretary to the Executive VP & President of the Education Group

Administrative Assistant to the VP/Director of HR and Manager of Training & Organizational Development

• Typed confidential employee evaluations/performance reviews and business monthly reports

• Coordinated/scheduled meetings/training sessions for different departments. Responsible for maintaining and keeping employee attendance to these programs. Typed evaluation forms after each training session

• Compiled/calculated/proofread/bound/distributed Human Resources survey results

• Checked/approved expense reports for reimbursement

04/89 – 07/90 COMMONWEALTH OF PUERTO RICO New York, New York

Bilingual Assistant/Secretary to Special Projects Consultant, Industrial Promotions Dept.

• Involved in all aspects of secretarial/administrative work (typing, faxing, copying, etc.)

• Liaison between Consultant, main office in Puerto Rico and companies' executives

• Coordinated industrial promotion seminars

• Reorganized and kept files of companies' records

VOLUNTEER

• IRS – HABC VITA ( 2004): Program sponsored by the IRS in conjunction with the Houston Asset Building Coalition (HABC): Tax Preparation for low income families

• St Cyril of Alexandria Catholic Church (2002-2005) – PreK Sunday School teaching

EDUCATIONAL BACKGROUND

• State Board for Educator Certification, Texas Educational Aide Certificate (2003)

• Travel Careers International - New York Travel Agent Training (Certificate) (2001)

• Bernard M. Baruch - New York Executive Secretarial Sciences, Business Admin (1986-1987)

• Hunter College - New York English as a Second Language

• International Career Institute – New York Clerk Typist (Certificate)

• Laica Vicente Rocafuerte University – Ecuador Executive Secretarial Sciences, Business Administration

• Centro de Ejecutivos – Ecuador Executive Secretary (Diploma)

• Veintiocho de Mayo HS – Ecuador Bilingual Secretary (Diploma)

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